<span xml:lang="en-GB" lang="en-GB" data-careersite-propertyid="description" class="rtltextaligneligible"><span class="jobdescription"><div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:16.0px;word-wrap:break-word"><h2 style="font-size:1.0em;margin:0.0px"></h2></div><div><p><span style="font-family:arial, helvetica, sans-serif"><strong>Where:</strong> Darlington</span><br><span style="font-family:arial, helvetica, sans-serif"><strong>Full Time: </strong>Permanent</span><br><span style="font-family:arial, helvetica, sans-serif"><strong>Salary:</strong> £25,084 rising to £25,684 after 8 months in role, plus uncapped commission</span><br><span style="font-family:arial, helvetica, sans-serif"><strong>Hourly Rate: </strong>£12.82 per hour rising to £13.12 per hour after 8 months in role</span></p></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:16.0px;word-wrap:break-word"><h2 style="font-size:1.0em;margin:0.0px"></h2></div><div><p><span style="font-family:arial, helvetica, sans-serif"><strong>Why this job matters</strong></span><br><br><span style="font-family:arial, helvetica, sans-serif">Are you someone who lives solving problems? Maybe you like gaming or tinkering with technology? If so, you have transferrable skills to succeed in a Customer Service Technical Role with EE.</span><br><br><span style="font-family:arial, helvetica, sans-serif">Why not use your skills to make a different and join our Broadband Technical Team in <strong>Darlington</strong>. You'll bet talking over the phone to customers with all sorts of broadband tech-related queries. You could be helping someone with a simple router question or something that needs a bit more work and ownership, you'll be there for the customer supporting them along the way.</span></p></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:16.0px;word-wrap:break-word"><h2 style="font-size:1.0em;margin:0.0px"></h2></div><div><p><span style="font-family:arial, helvetica, sans-serif">You don't need specific experience to join us. Provided you're naturally helpful, calm, and can build relationships - we can train you on the rest.</span></p><p>&nbsp;</p><p><span style="font-family:arial, helvetica, sans-serif">We understand life never stands still, and like most roles within EE, this oppourtinity is designed with flexibility in mind. We're here to support you in being successful, meaning we'll do everything we can to make sure you don't miss that appointment or can look after your family in an emergency. Just a few ways we're doing this include allowing you to shcedule your own breaks and banking time, and the option of occassional home working.</span></p></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:16.0px;word-wrap:break-word"><h2 style="font-size:1.0em;margin:0.0px"></h2></div><div><p><strong><span style="font-family:arial, helvetica, sans-serif">What's in it for you?</span></strong><br><br><span style="font-family:arial, helvetica, sans-serif">A great starting salary of £25,084 rusing to £25,684 after 8 months of bieng here, plus incentives and bonuses.</span><br><span style="font-family:arial, helvetica, sans-serif">Online GP - Giving you access to a GP via telephone or video 24/7 for both you and your immediate family, fully funded by us.</span><br><span style="font-family:arial, helvetica, sans-serif">Market leading paid carer's leave, up to 2 weeks off for carers to give that bit of extra support to our colleagues who are caring for family or friends who are disabled, ill or elderly.</span><br><span style="font-family:arial, helvetica, sans-serif">Family leave - Equalised maternity, paternity and adoption leave and it gives all parents 18 weeks full pay and 8 weeks half pay in the first year howiever they choose to grow their family.</span><br><span style="font-family:arial, helvetica, sans-serif">Huge discounts of EE &amp; BT products including your Mobile and Boradband - Saving you hundreds of pounds every year.</span><br><span style="font-family:arial, helvetica, sans-serif">Support in carving your own career path. We are passionate about developing our people and we'll support you in achieving the career you want.</span><br><span style="font-family:arial, helvetica, sans-serif">Season Ticket Travel Loan - giving you the gunds to pay for your travel to and from work up front, making a difference where it counts.</span><br><span style="font-family:arial, helvetica, sans-serif">Volunteering days, so you can give back to your local community.</span><br><span style="font-family:arial, helvetica, sans-serif">Optional Private Healthcare and Dental, to protect you and your family.</span></p></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:16.0px;word-wrap:break-word"><h2 style="font-size:1.0em;margin:0.0px"></h2></div><div><p><span style="font-family:arial, helvetica, sans-serif">On top of all of that, we've got a great team culture, meaningful support, and tailored training to help you build a lasting career. What are you waiting for?</span></p></div></div></div></span></span>