<h1 class="job-title">Concession Manager (30 hours per week)</h1><p>Mint Velvet began when founders Liz Houghton and Lisa Agar-Rea set out to create an unfailingly chic collection of contemporary, great quality staples and elevated fits that they felt were missing from their wardrobes. Feeling frustrated that they couldn&rsquo;t find anything they wanted to wear, or the great customer service they craved, they started fusing relaxed comfort with glamorous yet wearable fashion trends. Relaxed Glamour was born.</p><p>As a Concession Manager (Retail Store Manager in Department Store) at Mint Velvet, you will lead and motivate your team to achieve a range of brand driven KPIs and key objectives such as, Customer Focus - Visual Excellence &ndash; Commerciality - Operations &amp; Communication - Leading the Team...all while living and representing the Mint Velvet brand values.</p><p><strong>Our Values:</strong></p><p>With Soul. Courage &amp; Resilience. Passion &amp; Drive. Entrepreneurial Spirit. Collaborative.</p><p><strong>The Role:</strong></p><ul><li>Know and share the Mint Velvet brand story, understand how it shapes the here and now and influences the future of retail</li><li>Demonstrate outstanding understanding of Mint Velvet&rsquo;s market position and competitors and use this to generate and act on any ideas, opportunities or concerns that may impact your store</li><li>Recruit a dynamic, passionate and committed store team who reflect the brand profile and foster a high-performing and efficient culture</li><li>Develop an inspiring and listening culture within your store, empowering your team to feed back ideas and opinions to help improve the brand and secure future success</li><li>Be proactive in driving your own personal development and continually improving your performance</li><li>Follow and adhere to all policies and procedures and run a sound and robust operation</li><li>Achieve remarkable results across sales, costs, stock loss and payroll</li></ul><p><strong>To join our vibrant and fast-growing business&hellip;</strong></p><p>You&rsquo;ll need to have proven experience in all areas of the Retail Store Manager role - having managed a small team, excelling in people management, and able to consistently deliver great service to our loyal Mint Velvet customers. You&rsquo;ll need to be an inspirational, helpful and informed role model and know, wear and live the Mint Velvet style. We welcome applications from Assistant Manager and experienced Supervisor candidates!</p><p><strong>You&rsquo;ll be rewarded with&hellip;</strong></p><p>A competitive salary and great career prospects in a fast paced and growing business, 33 days holiday (including bank holidays), a discretionary quarterly bonus scheme with generous staff discount and clothing allowance.</p><p><strong>If you have the experience and passion for this role&hellip;</strong></p><p>Please apply with your CV, explaining why you&rsquo;d like to work with us. We look forward to hearing from you!</p><p>#INDHP</p>