<dt class="rm-fieldTitle">Description</dt><dd class="rm-fieldData"><p data-start="442" data-end="516"><strong data-start="442" data-end="516">Assistant Manager | Cheltenham | Luxury Retail | Up to £38,000 + Bonus</strong></p><p data-start="518" data-end="755">Are you an experienced <strong data-start="541" data-end="562">Assistant Manager</strong> with a passion for <strong data-start="582" data-end="599">luxury retail</strong> and creating unforgettable customer experiences? We're recruiting for a renowned lifestyle brand celebrated for quality, craftsmanship, and timeless style.</p><p data-start="757" data-end="969">This is a standout opportunity to join a beautifully curated store in Cheltenham and play a key role in delivering excellence across <strong data-start="890" data-end="910">sales leadership</strong>, <strong data-start="912" data-end="931">team management</strong>, and <strong data-start="937" data-end="968">customer service excellence</strong>.</p><p data-start="971" data-end="1105">If you're ready to bring your energy, expertise, and eye for detail to a fast paced <strong data-start="1055" data-end="1072">luxury retail</strong> environment, this one's for you.</p><p data-start="1107" data-end="1121"><strong data-start="1107" data-end="1121">Why Apply?</strong></p><ul class="MailOutline"><li>Salary up to <strong>£38,000</strong> plus performance based bonus</li><li>Generous staff discount and full uniform provided</li><li>25 days holiday (increasing with service) plus your birthday off</li><li>Enhanced maternity and paternity pay</li><li>Exciting opportunities to support brand events and seasonal launches</li><li>Career development in a growing <span data-start="1436" data-end="1464">luxury retail management</span> setting</li></ul><p data-start="1476" data-end="1501"><strong data-start="1476" data-end="1501">What You'll Be Doing:</strong></p><ul class="MailOutline"><li>Support the Store Manager across all aspects of <span data-start="1551" data-end="1572">retail management</span>, store operations, and team performance</li><li>Lead with intent on the shop floor, conducting floor walks, overseeing product presentation, and coaching your team through daily trade</li><li>Drive results through confident <span data-start="1785" data-end="1805">sales leadership</span> and ownership of store KPIs</li><li>Deliver personalised, high touch service through CRM tools and clienteling, building loyalty and encouraging repeat visits</li><li>Champion <span data-start="1970" data-end="2001">customer service excellence</span>, maintaining a luxurious store ambiance from scent and lighting to styling advice</li><li>Proactively handle customer feedback and VIP appointments with professionalism and warmth</li><li>Take pride in strong <span data-start="2199" data-end="2223">visual merchandising</span>, ensuring the store reflects current campaigns and seasonal collections</li><li>Play an active part in <span data-start="2321" data-end="2349">recruitment and training</span>, onboarding and developing new talent with confidence</li><li>Own key operational responsibilities including scheduling, stock control, and contributing to <span data-start="2500" data-end="2522">P&amp;L responsibility</span></li><li>Collaborate with head office and wider business functions to uphold brand standards and share feedback from the shop floor</li></ul><p data-start="2651" data-end="2678"><strong data-start="2651" data-end="2678">What We're Looking For:</strong></p><ul class="MailOutline"><li>Previous <span data-start="2689" data-end="2710">Assistant Manager</span> or senior <span data-start="2721" data-end="2731">retail</span> experience within a <span data-start="2752" data-end="2769">luxury retail</span> environment</li><li>A strong leader with excellent <span data-start="2815" data-end="2834">team management</span> and coaching ability</li><li>Commercially astute with confidence in taking on <span data-start="2907" data-end="2929">P&amp;L responsibility</span> and driving store success</li><li>Passionate about service, detail, and delivering memorable moments for customers</li><li>Experienced in <span data-start="3056" data-end="3080">visual merchandising</span> and elevating the in-store experience</li><li>Confident using CRM and clienteling tools to build long-term customer relationships</li><li>Involved in <span data-start="3219" data-end="3247">recruitment and training</span>, keen to build a high performing, motivated team</li></ul><p data-start="3300" data-end="3434">If you're an ambitious <strong data-start="3323" data-end="3344">Assistant Manager</strong> looking for your next step in the world of <strong data-start="3388" data-end="3405">luxury retail</strong>, we'd love to hear from you.</p><p data-start="3436" data-end="3510"><strong data-start="3436" data-end="3449">Apply now</strong> to take the next step in your <span data-start="3480" data-end="3501">retail management</span> journey.</p><p data-start="3512" data-end="3593"><strong data-start="3512" data-end="3593">Zachary Daniels is a Niche, National &amp; International Recruitment Consultancy.</strong></p><p data-start="3512" data-end="3593"><strong data-start="3512" data-end="3593">BBBH33242</strong></p></dd>