Retail Therapist
Full Time
The House of Elemis, London
Competitive
Job Description

<div class="external-paneltrix-content external-paneltrix-content--colored external-paneltrix-content--lead-in" id="external-jobs-show-description"><script type="application/json" id="js-react-on-rails-context">{"railsEnv":"production","inMailer":false,"i18nLocale":"en","i18nDefaultLocale":"en","rorVersion":"13.0.2","rorPro":false,"href":"https://careers.elemis.com/en/postings/e4289df5-0338-4791-804b-ac9470546b98","location":"/en/postings/e4289df5-0338-4791-804b-ac9470546b98","scheme":"https","host":"careers.elemis.com","port":null,"pathname":"/en/postings/e4289df5-0338-4791-804b-ac9470546b98","search":null,"httpAcceptLanguage":"en-US,en;q=0.9","serverSide":false}</script><div id="External::Careerspage::Renderrichtrixcontent-react-component-147b9c27-a5b6-4e97-a675-b4a0f7b792d1"><div><div><!--block--><strong>Nestled in the heart of Mayfair, The House of ELEMIS offers the perfect relaxing retreat from city life, As a Retail Therapist at ELEMIS, you’ll deliver exceptional treatment experiences while driving retail performance through expert consultation, product knowledge, and meaningful client connections in our transformative Spa.</strong><br><br>At ELEMIS, our people are at the heart of everything we do. Founded in 1989, we are a global British luxury skincare brand and proud B‑Corp.&nbsp; Today, ELEMIS operates across multiple markets, with strong presences in both the UK and U.S, and a growing international footprint.<br><br></div><div><!--block-->Our award‑winning products and treatments blend nature’s finest botanicals with advanced scientific innovation, delivering high‑touch luxury experiences that are thoughtfully tailored to each individual.&nbsp; We welcome applicants of all genders, backgrounds, and experiences, and are committed to creating an inclusive environment where everyone can thrive.</div><div><!--block--><br>Blending hands-on expertise with advanced skincare technology, you’ll create personalised, results-driven experiences that build long-term loyalty. Every interaction you have will support retention, repeat business, and brand advocacy.<br><br></div><div><!--block-->Through touch, experience, and expertise, you’ll bring the ELEMIS brand to life in a way that feels both results-led and luxurious</div></div></div><script type="application/json" class="js-react-on-rails-component" data-component-name="External::Careerspage::Renderrichtrixcontent" data-dom-id="External::Careerspage::Renderrichtrixcontent-react-component-147b9c27-a5b6-4e97-a675-b4a0f7b792d1">{"htmlString":"\u003cdiv\u003e\n\u003c!--block--\u003e\u003cstrong\u003eNestled in the heart of Mayfair, The House of ELEMIS offers the perfect relaxing retreat from city life, As a Retail Therapist at ELEMIS, you’ll deliver exceptional treatment experiences while driving retail performance through expert consultation, product knowledge, and meaningful client connections in our transformative Spa.\u003c/strong\u003e\u003cbr\u003e\u003cbr\u003eAt ELEMIS, our people are at the heart of everything we do. 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class="external-definition-list hide-at-sm-block" id="external-jobs-show-meta-mobile"><dt class="pinpoint-job-sidebar--department">Department</dt><dd class="pinpoint-job-sidebar--department">House of Elemis</dd><dt class="pinpoint-job-sidebar--employmenttype">Employment Type</dt><dd class="pinpoint-job-sidebar--employmenttype">Permanent - Full Time</dd><dt class="pinpoint-job-sidebar--location">Location</dt><dd class="pinpoint-job-sidebar--location">The House of Elemis, London</dd><dt class="pinpoint-job-sidebar--workplace-type">Workplace type</dt><dd class="pinpoint-job-sidebar--workplace-type">Onsite</dd><dt class="pinpoint-job-sidebar--compensation">Compensation</dt><dd class="pinpoint-job-sidebar--compensation">£31,000 - £34,000 / year</dd></dl><h2 class="external-panelheading" id="responsibilities-heading">What You Will Do</h2><div class="external-paneltrix-content external-paneltrix-content--colored" id="responsibilities-body"><div id="External::Careerspage::Renderrichtrixcontent-react-component-55eade9a-a1e8-40b6-968d-4bef12a042b3"><div><div><!--block--><strong>Deliver exceptional client journeys</strong></div><ul><li><!--block-->Provide outstanding on- and off-counter treatments with a focus on touch, technique, and visible results</li><li><!--block-->Create seamless, end-to-end luxury experiences—from consultation through to aftercare</li><li><!--block-->Ensure every visit feels personalised, welcoming, and memorable</li></ul><div><!--block--><strong>Drive sales through expertise and connection</strong></div><ul><li><!--block-->Confidently link treatments to tailored product recommendations</li><li><!--block-->Build, manage, and grow your own loyal client base</li><li><!--block-->Encourage repeat bookings and long-term skincare journeys</li><li><!--block-->Take pride in achieving and exceeding personal KPIs</li></ul><div><!--block--><strong>Use advanced consultation and 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Working at Elemis

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100 - 1,000+ Employees
Who Are They?

Elemis is a British luxury skincare brand founded in London in 1989. Known for its award‑winning anti‑ageing and spa products, it combines natural botanical actives with scientific innovation and holistic aromatherapy to deliver clinically effective skin wellness globally.

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