Casual Sales Assistant
Part time
Kingston upon Thames, KT1 1RF
Competitive
Job Description

<h3>Company Description</h3><p>Flannels&nbsp;are&nbsp;where luxury lives. Home to over 200 of the world's most coveted designer and contemporary brands, we set the standard for luxury fashion across the UK, in-store and online. Every detail matters here, from the way a customer is welcomed to the way a collection is curated. If you love fashion and believe in doing things properly,&nbsp;you'll&nbsp;feel right at home.&nbsp;</p><p><strong>The Role: Sales Assistant&nbsp;</strong></p><p>This&nbsp;isn't&nbsp;your average shop floor job. As a Sales Assistant at Flannels,&nbsp;you're&nbsp;the face of luxury retail: the first impression, the trusted stylist, the reason customers come back.&nbsp;You'll&nbsp;create moments that feel personal, polished, and effortlessly luxury, from the second the doors open.&nbsp;</p><p><strong>What's In It&nbsp;For&nbsp;You&nbsp;</strong></p><ul><li>Competitive pay&nbsp;that reflects what you bring&nbsp;</li><li>Staff discount&nbsp;across the full Frasers Group family of brands&nbsp;</li><li>Real progression, we grow fast, and so can you&nbsp;</li><li>A premium environment&nbsp;designed to inspire (yours and the&nbsp;customers)&nbsp;</li><li>Training and development&nbsp;to sharpen your craft and grow your career&nbsp;</li></ul><p><strong>Your Development</strong></p><p>From day one, you’ll receive a full in-store induction. As you progress, you’ll have access to internal development pathways, including Team Leader programmes and nationally recognised qualifications, supporting your growth within Flannels and the wider Frasers Group.</p><h3>Job Description</h3><p><strong>What You'll Do&nbsp;</strong></p><ul><li>Welcome every customer like&nbsp;they're&nbsp;walking into somewhere&nbsp;special, because&nbsp;they are.&nbsp;</li><li>Ask the right questions, listen properly, and style with intent.&nbsp;</li><li>Stay sharp on collections, brands, and trends so your recommendations land.&nbsp;</li><li>Bring promotions, loyalty&nbsp;perks, and the little extras to life.&nbsp;</li><li>Handle transactions with accuracy and confidence.&nbsp;</li><li>Keep the shop floor looking flawless. Presentation is non-negotiable.&nbsp;</li><li>Get the store trade-ready every morning through replenishment and prep.&nbsp;</li><li>Spot the opportunity for an add-on or a smarter alternative, naturally.&nbsp;</li><li>Deliver service&nbsp;that's&nbsp;consistent, considered, and unmistakably Flannels.&nbsp;</li><li>Follow our policies and procedures.&nbsp;They're&nbsp;what keep the standard high.&nbsp;</li></ul><h3>Qualifications</h3><p><strong>What You'll Bring&nbsp;</strong></p><ul><li>Confidence, energy, and a drive to deliver.&nbsp;</li><li>Strong communication&nbsp;and people skills. You connect easily.&nbsp;</li><li>A genuine passion for customer service done well.&nbsp;</li><li>A team-first mindset and a love for fast-paced retail.&nbsp;</li><li>Reliability, flexibility, and a willingness to roll with change.&nbsp;</li><li>A real interest in designer and contemporary fashion.&nbsp;</li></ul><h3>Additional Information</h3><p><strong>How We Work&nbsp;</strong></p><p>Our values shape every shift, every conversation, every decision:&nbsp;</p><ul><li><strong>Think Without Limits:&nbsp;</strong>Move fast, take bold action, and bring the team with you.&nbsp;</li><li><strong>Own It and Back Yourself:</strong>&nbsp;Take responsibility, master the basics, and deliver results.&nbsp;</li><li><strong>Be Relevant:</strong>&nbsp;Stay connected to our people, our partners, and the planet.&nbsp;</li></ul><p>Interest in this role is high, and once we find the right person, we close. Apply early so you&nbsp;don't&nbsp;miss out.&nbsp;</p>

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Working at Flannels

Fashion
100 - 1,000+ Employees
Who Are They?

Flannels is a UK luxury fashion retailer offering designer clothing, footwear, and beauty, positioned as Frasers Group’s premium multi-brand experience.

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