<div class="info-box" id="jobdescription"><div class="title-gr">Description</div><div class="space-s"></div><!----><div class="bio-details" automation="jobPublicDescription" ng-if="data.job.accessmode !== 'PRIVATE'"><div><p>Grind is a hospitality company that lives in London. Since opening Shoreditch Grind in 2011, the brand has expanded across London with restaurants and café-bars, burning the candle at both ends to serve coffee, food, and cocktails to a killer soundtrack.<br></p><p>We <span>are looking for driven and experienced floor staff who are passionate about the hospitality industry and progressing their career.&nbsp;The atmosphere in Grind is fast-paced and vibrant, with strong emphasis on quality service. As a GRIND floor staff member, you will be quick on your feet, confident in&nbsp;delivering our&nbsp;GRIND steps of service and never mind&nbsp;getting your hands dirty!</span></p><p><span>To be eligible for this position, you will need to have</span><span>&nbsp;1 year of experience working in a&nbsp;</span>restaurant (or similar) customer-focused environment and have a clear understanding of what it takes to deliver 5 star customer service.</p><p><b>Role Responsibilities:</b></p><div><ol><li>Provide a memorable experience for any and&nbsp;<span>every customer that visits</span></li><li><span>Maintain a positive and friendly approach to colleagues and customers</span></li><li>Possess full understanding of GRIND Steps of Service<br></li><li>Deliver exemplary service in line with our Steps of Service procedures</li><li><span>Adhere to company values and rules of professional conduct</span></li><li><span>Wear full and correct uniform always&nbsp;</span></li><li>Undertake regular training programs</li><li>Work to support a busy team and contribute to team-driven results</li></ol><div><b>Skills Required:</b></div><div><br></div><ul><li><span>Ability to work well under pressure and use initiative</span><br></li><li>Possess strong communication skills to enable effective dialogue with colleagues and customers</li><li><span>Ability to problem solve and escalate complaints accordingly</span></li><li><span>Dedicated team-player, who strives for excellence and leads by example&nbsp;</span><br></li><li>Strong time-management and prioritisation skills</li></ul><div><div><b>Perks &amp; Benefits:</b></div><div><b><br></b></div><div><ul><li>Crew Card Membership - 50% off all Food &amp; Beverage at every Grind location.<br></li><li>Retail discount on Grind at Home products<br></li><li>Up to £300 referral bonus</li><li>Invitation to our Social Events&nbsp;<br></li><li>Access to Wellness Scheme</li></ul></div></div></div><p>If this gets you going we would love to hear from you, please submit a copy of your CV alongside your application.<br></p><p>Only those eligible to work in the UK or have a valid UK work permit/visa will be considered for the above position.</p><div><i>Grind is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all candidates and employees.</i></div><div><i><br></i></div><p>We'll see you at the Grind!</p><br></div></div><!----><!----> </div>