<!-- Introduction --><div class="feature-text"><h2> Your new role</h2><p style="margin:0px 0px 20px;padding:0px;color:inherit;font-size:inherit;"><span style="font-size:10pt;font-family:Dosis, sans-serif;color:rgb(0,0,0);background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre-wrap;margin:0px;padding:0px;">&nbsp;We're on the lookout for a Financial Services Coordinator to join our team and help keep everything running smoothly behind the scenes. In this role, you’ll be a key part of our Financial Services operations – helping to manage internal processes, support our colleagues, and ensure we’re always delivering the best outcomes.</span></p></div><!-- Responsibilities --><div><h3>What you'll be doing</h3><ul style="margin:0px 0px 0px 20px;padding:0px 0px 0px 20px;"><li style="list-style-type:disc;font-size:10pt;font-family:Arial, sans-serif;color:rgb(0,0,0);background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;margin:0px 0px 5px;padding:0px;"><p style="line-height:1.38;margin:0pt 0px 12pt;padding:0px;color:inherit;font-size:inherit;"><span style="font-size:10pt;font-family:Dosis, sans-serif;color:rgb(0,0,0);background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre-wrap;margin:0px;padding:0px;">Managing the Financial Services Operations email inbox – responding to internal and third-party queries in a timely, professional and diligent manner (no direct contact with DFS customers).</span></p></li><li style="list-style-type:disc;font-size:10pt;font-family:Arial, sans-serif;color:rgb(0,0,0);background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;margin:0px 0px 5px;padding:0px;"><p style="line-height:1.38;margin:0pt 0px 12pt;padding:0px;color:inherit;font-size:inherit;"><span style="font-size:10pt;font-family:Dosis, sans-serif;color:rgb(0,0,0);background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre-wrap;margin:0px;padding:0px;">Working closely with our Lender Account Managers and other third parties to resolve in-finance queries efficiently.</span></p></li><li style="list-style-type:disc;font-size:10pt;font-family:Arial, sans-serif;color:rgb(0,0,0);background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;margin:0px 0px 5px;padding:0px;"><p style="line-height:1.38;margin:0pt 0px 12pt;padding:0px;color:inherit;font-size:inherit;"><span style="font-size:10pt;font-family:Dosis, sans-serif;color:rgb(0,0,0);background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre-wrap;margin:0px;padding:0px;">Collaborating with other teams across the business – including Compliance, Customer Services and Central Processing – to support good customer outcomes and manage business risk.</span></p></li><li style="list-style-type:disc;font-size:10pt;font-family:Arial, sans-serif;color:rgb(0,0,0);background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;margin:0px 0px 5px;padding:0px;"><p style="line-height:1.38;margin:0pt 0px 12pt;padding:0px;color:inherit;font-size:inherit;"><span style="font-size:10pt;font-family:Dosis, sans-serif;color:rgb(0,0,0);background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre-wrap;margin:0px;padding:0px;">Preparing presentation materials and taking minutes and actions for key meetings, such as quarterly business reviews, internal stakeholder updates and training sessions.</span></p></li><li style="list-style-type:disc;font-size:10pt;font-family:Arial, sans-serif;color:rgb(0,0,0);background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;margin:0px 0px 5px;padding:0px;"><p style="line-height:1.38;margin:0pt 0px 12pt;padding:0px;color:inherit;font-size:inherit;"><span style="font-size:10pt;font-family:Dosis, sans-serif;color:rgb(0,0,0);background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre-wrap;margin:0px;padding:0px;">Responding to general enquiries from our Retail colleagues, helping them to best serve our customers while maintaining our internal controls and processes.</span></p></li><li style="list-style-type:disc;font-size:10pt;font-family:Arial, sans-serif;color:rgb(0,0,0);background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;margin:0px 0px 5px;padding:0px;"><p style="line-height:1.38;margin:0pt 0px 12pt;padding:0px;color:inherit;font-size:inherit;"><span style="font-size:10pt;font-family:Dosis, sans-serif;color:rgb(0,0,0);background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre-wrap;margin:0px;padding:0px;">Taking on weekly task manager duties – including working through key control reports and following them through to resolution.</span></p></li></ul></div><!-- Ideal Candidate --><div><h3>The role is for you if...</h3><ul style="margin:0px 0px 0px 20px;padding:0px 0px 0px 20px;"><li style="list-style-type:disc;font-size:10pt;font-family:Dosis, sans-serif;color:rgb(0,0,0);background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;margin:0px 0px 5px;padding:0px;"><p style="line-height:1.2;margin:7pt 0px 0pt;padding:0px;color:inherit;font-size:inherit;"><span style="font-size:10pt;font-family:Dosis, sans-serif;color:rgb(0,0,0);background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre-wrap;margin:0px;padding:0px;">Excellent organisational skills, with the ability to manage multiple priorities effectively.</span><span style="font-size:10pt;font-family:Dosis, sans-serif;color:rgb(0,0,0);background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre-wrap;margin:0px;padding:0px;"><br style="margin:0px;padding:0px;"><br style="margin:0px;padding:0px;"></span></p></li><li style="list-style-type:disc;font-size:10pt;font-family:Dosis, sans-serif;color:rgb(0,0,0);background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;margin:0px 0px 5px;padding:0px;"><p style="line-height:1.2;margin:0pt 0px;padding:0px;color:inherit;font-size:inherit;"><span style="font-size:10pt;font-family:Dosis, sans-serif;color:rgb(0,0,0);background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre-wrap;margin:0px;padding:0px;">Delivers high-quality work consistently, even in a fast-paced environment.</span><span style="font-size:10pt;font-family:Dosis, sans-serif;color:rgb(0,0,0);background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre-wrap;margin:0px;padding:0px;"><br style="margin:0px;padding:0px;"><br style="margin:0px;padding:0px;"></span></p></li><li style="list-style-type:disc;font-size:10pt;font-family:Dosis, sans-serif;color:rgb(0,0,0);background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;margin:0px 0px 5px;padding:0px;"><p style="line-height:1.2;margin:0pt 0px;padding:0px;color:inherit;font-size:inherit;"><span style="font-size:10pt;font-family:Dosis, sans-serif;color:rgb(0,0,0);background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre-wrap;margin:0px;padding:0px;">Confident communicator, able to engage professionally with stakeholders at all levels.</span><span style="font-size:10pt;font-family:Dosis, sans-serif;color:rgb(0,0,0);background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre-wrap;margin:0px;padding:0px;"><br style="margin:0px;padding:0px;"><br style="margin:0px;padding:0px;"></span></p></li><li style="list-style-type:disc;font-size:10pt;font-family:Dosis, sans-serif;color:rgb(0,0,0);background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;margin:0px 0px 5px;padding:0px;"><p style="line-height:1.2;margin:0pt 0px;padding:0px;color:inherit;font-size:inherit;"><span style="font-size:10pt;font-family:Dosis, sans-serif;color:rgb(0,0,0);background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre-wrap;margin:0px;padding:0px;">Comfortable presenting and interpreting information for both internal and external audiences.</span><span style="font-size:10pt;font-family:Dosis, sans-serif;color:rgb(0,0,0);background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre-wrap;margin:0px;padding:0px;"><br style="margin:0px;padding:0px;"><br style="margin:0px;padding:0px;"></span></p></li><li style="list-style-type:disc;font-size:10pt;font-family:Dosis, sans-serif;color:rgb(0,0,0);background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;margin:0px 0px 5px;padding:0px;"><p style="line-height:1.2;margin:0pt 0px;padding:0px;color:inherit;font-size:inherit;"><span style="font-size:10pt;font-family:Dosis, sans-serif;color:rgb(0,0,0);background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre-wrap;margin:0px;padding:0px;">Meticulous in following processes and accurately recording completed tasks.</span><span style="font-size:10pt;font-family:Dosis, sans-serif;color:rgb(0,0,0);background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre-wrap;margin:0px;padding:0px;"><br style="margin:0px;padding:0px;"><br style="margin:0px;padding:0px;"></span></p></li><li style="list-style-type:disc;font-size:10pt;font-family:Dosis, sans-serif;color:rgb(0,0,0);background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;margin:0px 0px 5px;padding:0px;"><p style="line-height:1.2;margin:0pt 0px 7pt;padding:0px;color:inherit;font-size:inherit;"><span style="font-size:10pt;font-family:Dosis, sans-serif;color:rgb(0,0,0);background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre-wrap;margin:0px;padding:0px;">Able to handle sensitive or complex information with accuracy and timeliness, prioritising effectively.</span><span style="font-size:10pt;font-family:Dosis, sans-serif;color:rgb(0,0,0);background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre-wrap;margin:0px;padding:0px;"><br style="margin:0px;padding:0px;"><br style="margin:0px;padding:0px;"></span></p></li><li style="list-style-type:disc;font-size:10pt;font-family:Dosis, sans-serif;color:rgb(0,0,0);background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;margin:0px 0px 5px;padding:0px;"><p style="line-height:1.2;margin:7pt 0px 0pt;padding:0px;color:inherit;font-size:inherit;"><span style="font-size:10pt;font-family:Dosis, sans-serif;color:rgb(0,0,0);background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre-wrap;margin:0px;padding:0px;">Proactive in identifying and reporting risk areas, with the ability to clearly communicate these to management and compliance teams.</span></p></li></ul></div><!-- Package Description --><div><h3>About DFS</h3><p style="line-height:1.38;background-color:rgb(255,255,255);margin:0pt 0px;padding:3pt 0pt;font-size:inherit;"><span style="font-size:10pt;font-family:Dosis, sans-serif;color:rgb(65,65,65);background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre-wrap;margin:0px;padding:0px;">It takes a whole lot of passion to be at the centre of what makes a house feel like home — and that’s just what we do at DFS. We’re the leading sofa retail specialist in the UK, helping people find a comfy seat on their great quality sofas since 1969.&nbsp;</span></p><p style="line-height:1.38;background-color:rgb(255,255,255);margin:0pt 0px;padding:3pt 0pt;font-size:inherit;"><span style="font-size:10pt;font-family:Dosis, sans-serif;color:rgb(65,65,65);background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre-wrap;margin:0px;padding:0px;">We're a market leader in the UK because of one thing: our people. Our people made us who we are and will drive us into our ambitious future, together. We offer incredible opportunities to get stuck into fun and meaningful work as well as learn new skills — so you can really ‘find your thing’.&nbsp;</span></p><p style="line-height:1.38;background-color:rgb(255,255,255);margin:0pt 0px;padding:3pt 0pt;font-size:inherit;"><span style="font-size:10pt;font-family:Dosis, sans-serif;color:rgb(65,65,65);background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre-wrap;margin:0px;padding:0px;">DFS Group is proud to be an equal opportunities employer; celebrating diversity and committed to a culture of inclusion and belonging. We extend a warm welcome to everyone, embracing a variety of voices and perspectives. As we continue to work on building a workplace that is representative of the customers we serve and the communities we live and work in, we strongly encourage applications from members of minority and under-represented groups. Across the Group, we want to create an environment where everyone feels at home.</span></p><p style="line-height:1.38;background-color:rgb(255,255,255);margin:0pt 0px;padding:3pt 0pt;font-size:inherit;"><span style="font-size:10pt;font-family:Dosis, sans-serif;color:rgb(65,65,65);background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre-wrap;margin:0px;padding:0px;">Are you ready to make yourself at DFS?</span></p></div><!-- About the Company --><div><h3>DFS Benefits</h3><ul style="margin:0px 0px 0px 20px;padding:0px 0px 0px 20px;"><li style="list-style-type:disc;font-size:10pt;font-family:Dosis, sans-serif;color:rgb(34,34,34);background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;margin:0px 0px 5px;padding:0px;"><p style="line-height:1.2;background-color:rgb(255,255,255);margin:0.6pt 0px 0pt;padding:0px;font-size:inherit;"><span style="font-size:10pt;font-family:Dosis, sans-serif;color:rgb(34,34,34);background-color:transparent;font-weight:700;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre-wrap;margin:0px;padding:0px;">Hybrid working&nbsp;</span><span style="font-size:10pt;font-family:Dosis, sans-serif;color:rgb(34,34,34);background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre-wrap;margin:0px;padding:0px;">– 3 days in Doncaster, 2 days from home.</span></p></li><li style="list-style-type:disc;font-size:10pt;font-family:Dosis, sans-serif;color:rgb(0,0,0);background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;margin:0px 0px 5px;padding:0px;"><p style="line-height:1.2;margin:0.6pt 0px 0pt;padding:0px;font-size:inherit;"><span style="font-size:10pt;font-family:Dosis, sans-serif;color:rgb(0,0,0);background-color:transparent;font-weight:700;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre-wrap;margin:0px;padding:0px;">Generous annual bonus based on business&nbsp;</span><span style="font-size:10pt;font-family:Dosis, sans-serif;color:rgb(0,0,0);background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre-wrap;margin:0px;padding:0px;">performance and objectives.&nbsp;</span></p></li><li style="list-style-type:disc;font-size:10pt;font-family:Dosis, sans-serif;color:rgb(0,0,0);background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;margin:0px 0px 5px;padding:0px;"><p style="line-height:1.2;margin:0.6pt 0px 0pt;padding:0px;font-size:inherit;"><span style="font-size:10pt;font-family:Dosis, sans-serif;color:rgb(0,0,0);background-color:transparent;font-weight:700;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre-wrap;margin:0px;padding:0px;">Growth and Training:</span><span style="font-size:10pt;font-family:Dosis, sans-serif;color:rgb(0,0,0);background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre-wrap;margin:0px;padding:0px;">&nbsp;Learn new skills and develop your career with us.</span></p></li><li style="list-style-type:disc;font-size:10pt;font-family:Dosis, sans-serif;color:rgb(0,0,0);background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;margin:0px 0px 5px;padding:0px;"><p style="line-height:1.2;margin:0.6pt 0px 0pt;padding:0px;font-size:inherit;"><span style="font-size:10pt;font-family:Dosis, sans-serif;color:rgb(0,0,0);background-color:rgb(255,255,255);font-weight:700;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre-wrap;margin:0px;padding:0px;">Leave:&nbsp;</span><span style="font-size:10pt;font-family:Dosis, sans-serif;color:rgb(0,0,0);background-color:rgb(255,255,255);font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre-wrap;margin:0px;padding:0px;">Enjoy a great holiday allowance, with the option to buy 5 extra days. Take advantage of our enhanced leave for Maternity, Paternity, Shared Parental, and Adoption, plus a paid volunteering day each year.</span></p></li><li style="list-style-type:disc;font-size:10pt;font-family:Dosis, sans-serif;color:rgb(0,0,0);background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;margin:0px 0px 5px;padding:0px;"><p style="line-height:1.2;margin:0.6pt 0px 0pt;padding:0px;font-size:inherit;"><span style="font-size:10pt;font-family:Dosis, sans-serif;color:rgb(0,0,0);background-color:transparent;font-weight:700;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre-wrap;margin:0px;padding:0px;">Discounts:</span><span style="font-size:10pt;font-family:Dosis, sans-serif;color:rgb(0,0,0);background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre-wrap;margin:0px;padding:0px;">&nbsp;Get 30% off DFS and Sofology products for yourself, plus discounts for friends and family - and savings at big brands like Sainsbury’s, ASOS, and IKEA.</span></p></li><li style="list-style-type:disc;font-size:10pt;font-family:Dosis, sans-serif;color:rgb(0,0,0);background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;margin:0px 0px 5px;padding:0px;"><p style="line-height:1.2;margin:0.6pt 0px 0pt;padding:0px;font-size:inherit;"><span style="font-size:10pt;font-family:Dosis, sans-serif;color:rgb(0,0,0);background-color:transparent;font-weight:700;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre-wrap;margin:0px;padding:0px;">Wellbeing Perks:</span><span style="font-size:10pt;font-family:Dosis, sans-serif;color:rgb(0,0,0);background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre-wrap;margin:0px;padding:0px;">&nbsp;Access healthcare services, an Employee Assistance Programme, and discounted gym memberships.</span></p></li><li style="list-style-type:disc;font-size:10pt;font-family:Dosis, sans-serif;color:rgb(0,0,0);background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;margin:0px 0px 5px;padding:0px;"><p style="line-height:1.2;margin:0.6pt 0px 0pt;padding:0px;font-size:inherit;"><span style="font-size:10pt;font-family:Dosis, sans-serif;color:rgb(0,0,0);background-color:transparent;font-weight:700;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre-wrap;margin:0px;padding:0px;">Pension and Savings:</span><span style="font-size:10pt;font-family:Dosis, sans-serif;color:rgb(0,0,0);background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre-wrap;margin:0px;padding:0px;">&nbsp;Join our Group Pension and Sharesave schemes.</span></p></li></ul><p style="margin:0px 0px 20px;padding:0px;color:inherit;font-size:inherit;"><span style="font-size:10pt;font-family:Dosis, sans-serif;color:rgb(0,0,0);background-color:transparent;font-weight:700;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre-wrap;margin:0px;padding:0px;">Life Assurance &amp; Sick Pay:</span><span style="font-size:10pt;font-family:Dosis, sans-serif;color:rgb(0,0,0);background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre-wrap;margin:0px;padding:0px;">&nbsp;Peace of mind with Life Assurance and Company Sick Pay.</span></p></div><!-- Apply Button --><a href="https://apply.dfscareers.co.uk/members/?j=2492&amp;lang=en&amp;" class="btn btn-apply apply_bottom">Apply<i class="fas fa-chevron-right"></i></a>