VM Team Manager
Full Time
Bilston, Spring Vale Retail Park Bilston West Midlands , Bilston, WV14 0QL
Job Description

<h3 class="theme-panel-header text-2xl pb-6 theme-vacancy-section-title">About The Role</h3><p>As a VM Manager, you are responsible for delivering high visual merchandising standards&nbsp;across the store, ensuring clear and impactful product presentation that enhances the&nbsp;customer experience.&nbsp;</p><p>&nbsp;You will consistently deliver the Matalan brand by executing company guidelines in a&nbsp;consistent and visually engaging way, while aligning displays with commercial priorities. Using&nbsp;your understanding of customer behaviour and sales performance, you adapt layouts and&nbsp;highlight key products to drive sell-through, ensuring all visual activity supports overall store&nbsp;performance.&nbsp;</p><p>Key Responsibilities -&nbsp;</p><ul><li>Drive the delivery of Visual Merchandising standards across all departments in line with&nbsp;company guidelines by ensuring all areas of the store consistently reflect Matalan’s&nbsp;visual standards; making adjustments where necessary to maintain a high quality,&nbsp;cohesive in store experience.&nbsp;&nbsp;</li><li>Plan and coordinate seasonal launches, campaigns and visual changes to ensure&nbsp;timely and consistent implementation.&nbsp;</li><li>Work closely with the Store Manager and Regional Visual Manager to align visual&nbsp;priorities with store performance and commercial goals. Ensure that visual activity&nbsp;drives commercial impact and enhances the customer journey.&nbsp;</li><li>Coach and develop store colleagues and VM advisors to build visual capabilities and&nbsp;maintain high standards. Provide ongoing training and guidance to colleagues in order&nbsp;to strengthen their visual merchandising skills.&nbsp;&nbsp;</li><li>Lead by example through fostering a culture of accountability and continuous&nbsp;mprovement while ensuring all colleagues understand and execute VM standards&nbsp;effectively.&nbsp;</li><li>Oversee day-to-day product presentation and availability through the maintenance&nbsp;of tables, displays and key visual areas.&nbsp;</li><li>Coordinate visual activity outside of peak trading hours to minimise disruption and&nbsp;support customer service during trading.&nbsp;</li><li>Maintain planogram integrity and visual principles across all departments to ensure&nbsp;consistency. Regularly make necessary adjustments while balancing commercial&nbsp;needs with brand standards.&nbsp;&nbsp;</li><li>Continuously identify opportunities to improve visual presentation to support sell&nbsp;through and highlight key product areas.&nbsp;&nbsp;</li><li>Use commercial awareness and insights to refine displays, spotlight key products and&nbsp;react quickly in order to maximise sales potential.&nbsp;&nbsp;</li><li>Maintain high visual merchandising standards across all mannequins; ensuring styling,&nbsp;product presentation, and overall brand aesthetics are consistently executed to a&nbsp;premium standard, while managing the ongoing upkeep, care, and presentation&nbsp;quality of mannequin fixtures.&nbsp;</li><li>Own and manage all in-store POS activity, including the ordering, distribution, setup,&nbsp;and implementation of POS materials, ensuring timely and accurate execution across&nbsp;stores.&nbsp;</li></ul><div class="absolute bottom-2 right-2"><button onclick="scrollToTop()" class="theme-primary p-2 rounded-lg flex"> <i translate="no" class="material-symbols-outlined"> arrow_upward </i> </button></div>

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Working at Matalan

Home Retail
100 - 1,000+ Employees
Who Are They?

Matalan is a leading UK and international omnichannel fashion and homeware retailer, on a mission to be the first choice for outstanding family value. With a large store network in excess of 270 UK and international stores and an integrated e-commerce platform, Matalan is a trusted brand which puts its customer at the heart of its business and delivers unrivalled product choice and exceptional style and quality to 11 million loyal shoppers every year. Matalan is famously committed to offering a compelling value focused fashion and home offering, that continues to help millions of UK household budgets go further. If you want to work for a company that’s passionate about its people, helps you to grow and be the best you can be, then you’ve come to the right place. We work together to support our customers, suppliers and each other, and we’re excited by the possibility of our people helping us to shape the future of retail.

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