UK Team Leader (Chain 1 & 5)
Part Time
Oban (OBN)
£13.32 / hour
Job Description

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class="external-definition-list hide-at-sm-block" id="external-jobs-show-meta-mobile"><dt class="pinpoint-job-sidebar--applicationdeadline">Application Deadline</dt><dd class="pinpoint-job-sidebar--applicationdeadline">December 31, 2026</dd><dt class="pinpoint-job-sidebar--department">Department</dt><dd class="pinpoint-job-sidebar--department">UK Retail</dd><dt class="pinpoint-job-sidebar--employmenttype">Employment Type</dt><dd class="pinpoint-job-sidebar--employmenttype">Permanent - Part Time</dd><dt class="pinpoint-job-sidebar--location">Location</dt><dd class="pinpoint-job-sidebar--location">Oban (OBN)</dd><dt class="pinpoint-job-sidebar--workplace-type">Workplace type</dt><dd class="pinpoint-job-sidebar--workplace-type">Onsite</dd><dt class="pinpoint-job-sidebar--compensation">Compensation</dt><dd class="pinpoint-job-sidebar--compensation">£13.32 / hour</dd><div class="col-tn-1-1" id="external-jobs-show-hiring-manager-profile"><hr class="divider divider--dark mar-v-3"><div class="pinpoint-job-sidebar--hiringmanager"><div class="text-bold mar-b-3">This role's hiring manager:</div><div class="frow frow--gutters frow--items-center"><div><img class="avatar avatar--14x" src="https://careers.mountaingroup.com/rails/activestorage/blobs/eyJfcmFpbHMiOnsibWVzc2FnZSI6IkJBaHBCTk9tVGdRPSIsImV4cCI6bnVsbCwicHVyIjoiYmxvYl9pZCJ9fQ==--162efa114306764b2612d29a297415ec847858c6/unnamed%20(1).jpg"></div><span class="text-medium text-semi-bold mar-l-1">Oban Manager</span></div><div class="mar-t-3"><a class="link link--default link--underline text-underline" target="blank" href="/en/profile/50383?theme_id=3858">View Oban's Profile <i class="fal fa-chevron-right-mar-l-1" aria-hidden="true"></i></a></div></div></div></dl><h2 class="external-panelheading" id="responsibilities-heading">Key Responsibilities</h2><div class="external-paneltrix-content external-paneltrix-content--colored" id="responsibilities-body"><div id="External::Careerspage::Renderrichtrixcontent-react-component-2f0c1419-6fdc-4544-bc51-592805038e05"><div><div><!--block--><strong>Leadership &amp; Team Development:<br></strong><br></div><ul><li><!--block-->Foster a collaborative and supportive team environment, uniting colleagues around shared goals.</li><li><!--block-->Drive continuous growth by coaching, training, and mentoring your team.</li><li><!--block-->Keep your team informed and engaged through clear, open communication.</li><li><!--block-->Empower your team with up-to-date product knowledge to meet customer needs confidently.</li></ul><div><!--block--><strong>Operational Excellence:<br></strong><br></div><ul><li><!--block-->Uphold impeccable shop floor standards, ensuring stock presentation, ticketing, and organisation are on point every day.</li><li><!--block-->Oversee daily store operations, including opening and closing duties, to ensure smooth workflows.</li><li><!--block-->Lead engaging visual merchandising efforts to create a clean and inviting space for customers and colleagues alike.</li><li><!--block-->Prioritise Health &amp; Safety, safeguarding the wellbeing of your team and customers.</li></ul><div><!--block--><strong>Sales &amp; Performance:<br></strong><br></div><ul><li><!--block-->Motivate your team to meet and exceed sales targets and KPIs.</li><li><!--block-->Identify growth opportunities for team members and suggest strategies for their development.</li></ul><div><!--block--><strong>Customer Experience:<br></strong><br></div><ul><li><!--block-->Set the standard for exceptional customer service and ensure it’s delivered consistently.</li><li><!--block-->Resolve customer concerns promptly and professionally, creating memorable shopping experiences.</li><li><!--block-->Represent the Mountain Warehouse brand with enthusiasm and professionalism.</li><li><!--block-->Build connections within the local community, enhancing the store’s personal and welcoming atmosphere.</li></ul></div></div><script type="application/json" class="js-react-on-rails-component" data-component-name="External::Careerspage::Renderrichtrixcontent" data-dom-id="External::Careerspage::Renderrichtrixcontent-react-component-2f0c1419-6fdc-4544-bc51-592805038e05">{"htmlString":"\u003cdiv\u003e\n\u003c!--block--\u003e\u003cstrong\u003eLeadership \u0026amp; Team Development:\u003cbr\u003e\u003c/strong\u003e\u003cbr\u003e\n\u003c/div\u003e\u003cul\u003e\n\u003cli\u003e\n\u003c!--block--\u003eFoster a collaborative and supportive team environment, uniting colleagues around shared goals.\u003c/li\u003e\n\u003cli\u003e\n\u003c!--block--\u003eDrive continuous growth by coaching, training, and mentoring your team.\u003c/li\u003e\n\u003cli\u003e\n\u003c!--block--\u003eKeep your team informed and engaged through clear, open communication.\u003c/li\u003e\n\u003cli\u003e\n\u003c!--block--\u003eEmpower your team with up-to-date product knowledge to meet customer needs 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class="external-panelheading" id="skills-heading">We would love to meet someone who is</h2><div class="external-paneltrix-content external-paneltrix-content--colored" id="skills-body"><div id="External::Careerspage::Renderrichtrixcontent-react-component-44ab4fa4-7b09-4adc-ba43-41d8e5137f19"><div><ul><li><!--block-->Passionate about delivering outstanding customer service.</li><li><!--block-->A confident and reliable motivator, with a talent for inspiring others.</li><li><!--block-->Experienced in all areas of retail, from stock control to visual merchandising.</li><li><!--block-->A strong communicator who can engage at all levels and provide constructive feedback.</li><li><!--block-->Proactive and results-driven, with a track record of setting and achieving goals.</li><li><!--block-->Approachable, trustworthy, and a natural team player.</li><li><!--block-->Skilled at problem-solving within company guidelines and policies.</li></ul></div></div><script type="application/json" 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class="external-panelheading" id="benefits-heading">What's in it for you?</h2><div class="external-paneltrix-content external-panel__trix-content--colored" id="benefits-body"><div id="External::Careerspage::Renderrichtrixcontent-react-component-5e58dc83-8b01-4434-92f7-fe29f41e3d60"><div><ul><li><!--block-->Monthly Bonus Scheme: A performance-driven bonus structure, offering achievable targets and providing additional rewards on top of your base salary&nbsp;</li><li><!--block-->50% Colleague Discount across Mountain Warehouse and Animal, with a twice-yearly uniform allowance&nbsp;</li><li><!--block-->28 days annual leave, including Bank Holidays&nbsp;</li><li><!--block-->Access to Employee Assistance Programme, and a Colleague Hardship Scheme&nbsp;</li><li><!--block-->Generous Colleague Referral Incentive&nbsp;</li><li><!--block-->Auto-enrolment Pension scheme&nbsp;</li><li><!--block-->A stable, successful and supported environment&nbsp;</li><li><!--block-->Length of service awards

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Working at Mountain Warehouse

Sports & Outdoors
100 - 1,000+ Employees
Who Are They?

Mountain Warehouse is a UK-founded outdoor retailer (since 1997) specialising in affordable in‑house outdoor clothing, footwear, and equipment for activities like hiking, skiing, and cycling. With over 330 stores globally, it emphasises value, quality, and helping customers embrace outdoor adventures.

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