<div class="col-span-12 desktop:col-span-10 desktop:col-start-2 ng-tns-c2612033249-2 ng-star-inserted"><div class="ng-tns-c2612033249-2"><div class="flex flex-col-reverse tablet:flex-row tablet:gap-12 ng-tns-c2612033249-2"><div id="job-desription" class="INHERIT DEFAULT-UL basis-0 flex-grow ng-tns-c2612033249-2"><p><span>As a <strong>Store Supervisor</strong> at Ryman, you’ll be a key part of the team, supporting the Store Management Team to deliver outstanding customer service, drive sales and get the best from the people around you.</span></p><p><span>You’ll lead by example on the shop floor, helping create a positive, energetic environment where customers receive great service and colleagues feel supported to perform at their best. You’ll also step up to take responsibility for the store when the Store or Deputy Manager is absent.</span></p><p><span><strong>What you’ll be doing</strong></span></p><ul><li><span>Be a proud ambassador for Ryman and the wider Theo Paphitis Retail Group, building your knowledge and sharing it with customers and colleagues.</span></li><li><span>Champion a customer-first culture, making sure every customer receives a consistently excellent experience.</span></li><li><span>Confidently handle customer queries and complaints, finding positive solutions and building customer loyalty.</span></li><li><span>Lead by example when engaging with customers, identifying their needs and recommending the right products, promotions and additional items.</span></li><li><span>Support the training and development of colleagues, using available tools and resources to help the team perform at its best.</span></li><li><span>Help drive sales and achieve KPIs by spotting commercial opportunities and motivating the team to deliver results.</span></li><li><span>Operate the till efficiently while maintaining high standards of customer care, security and loss prevention.</span></li><li><span>Ensure company systems are used correctly and accurately, supporting compliance with company policies and procedures.</span></li><li><span>Help keep the store looking its best by maintaining high standards of visual merchandising and housekeeping.</span></li><li><span>Build and share strong product knowledge, helping both yourself and your colleagues become experts in what we sell.</span></li><li><span>When needed, take responsibility for the overall security and safety of our people and property, ensuring the store operates safely and effectively.</span></li><li><span>When supporting the store in the absence of the Store/Deputy Manager, motivate the team, monitor KPIs, liaise with our Retail Support Centre and support weekly timesheet processes.</span></li><li><span>Be ready to roll up your sleeves and get stuck in – no two days are the same!</span></li></ul><p><strong><span>What you’ll bring</span></strong></p><ul><li><span>A genuine passion for Ryman and the wider Theo Paphitis Retail Group.</span></li><li><span>A customer-first mindset and a passion for exceeding expectations.</span></li><li><span>Energy, enthusiasm and a strong focus on achieving results.</span></li><li><span>The confidence to lead by example and maximise sales opportunities.</span></li><li><span>Strong communication and collaboration skills.</span></li><li><span>The ability to work independently while being a supportive and dependable team player.</span></li><li><span>Commercial awareness and the confidence to proactively identify opportunities to increase sales.</span></li><li><span>The ability to manage multiple priorities, solve problems and find effective solutions.</span></li><li><span>Adaptability and resilience – you’ll be comfortable working in a fast-paced environment where every day is different.</span></li><li><span>A hands-on approach and a willingness to get stuck in wherever you’re needed.</span></li><li><span>A commitment to learning and developing your own skills, as well as supporting the development of your team.</span></li><li><span>Flexibility around working hours and location.</span></li><li><span>Most importantly, the confidence and enthusiasm to motivate others and make a positive impact in store.</span></li></ul><p><strong><span>What’s in it for you?</span></strong></p><ul><li><span>Competitive salary with the opportunity to earn company bonus, company pension (with enhancement options), and a referral scheme.</span></li><li><span>Generous holiday allowance plus an extra wellbeing day to recharge.</span></li><li><span>Tailored training, structured career progression, and funded apprenticeship programmes.</span></li><li><span>Exclusive discounts across all group brands (Ryman, Robert Dyas, Boux Avenue), Cycle2Work scheme, and access to mental health first aiders and wellness support.</span></li><li><span>A collaborative team with recognition awards and regular social events.</span></li></ul><p><strong><span>About Ryman</span></strong></p><p><span>With over 130 years of heritage, Ryman is the UK’s go-to destination for stationery, office supplies, and tech. Operating over 200 stores alongside a thriving digital presence, we are proud to be part of the Theo Paphitis Retail Group (including Robert Dyas, Boux Avenue, and London Graphic Centre).</span></p><p><span>We are a resilient, innovative, and customer-first business. We believe in equipping our people with the tools they need to grow, thrive, and succeed.</span></p><p><em><strong><span>Ryman is an equal opportunities employer. We celebrate diversity and are committed to building an inclusive environment where everyone can be themselves at work.</span></strong></em></p></div><div class="mb-[20px] tablet:mt-0 tablet:mb-0 tablet:w-[332px] mobile:w-full ng-tns-c2612033249-2"><job-description-card class="ng-tns-c2612033249-2"><div class="w-full mb-[20px] tablet:mb-0 border-1 border-neutral-200 bg-neutral-25 rounded-md shadow-300 group" style="font-family: Montserrat;"><!----><div class="h-[192px] w-full ng-star-inserted"><div class="overflow-hidden rounded-t-md"><img class="h-[192px] w-full object-cover group-hover:scale-110 duration-500 transition-transform" src="https://talosatscareerssites.blob.core.windows.net/cpb-site-assets/3159/vacancy-images/47510181-6f18-4204-ac99-6001791ad6c2-Ryman%20Sales%20Assistant_Supervisor%20Vacancy%20Header.png" alt="Supervisor"></div></div><!----><div class="flex flex-1 h-[1px] bg-neutral-200 mx-6 ng-star-inserted"></div><!----><div class="p-5 tablet:p-8"><div class="flex flex-col gap-5"><div class="paragraph-2 font-semibold"> Supervisor </div><div class="flex gap-2 items-start ng-star-inserted"><div class="mt-[2px]"><i class="fak fa-talos-location-pin fa-xl text-neutral-400"></i></div><div class="flex flex-col items-start"><div class="ng-star-inserted"><p class="paragraph-2 font-medium text-neutral-600 ng-star-inserted axiom1-0 axiom-scraped-1" style="font-family: Montserrat;"> Glasgow, Strathclyde, United Kingdom </p><!----></div><div class="ng-star-inserted"><p class="paragraph-3 text-4 ng-star-inserted" style="font-family: Montserrat;"> G1 3QS </p><!----></div><!----><!----></div></div><!----><div class="flex gap-2 ng-star-inserted"><div class="items-start mt-[2px]"><i class="fak fa-talos-dollar fa-xl text-neutral-400"></i></div><span class="paragraph-2 font-medium text-neutral-600 axiom2-0 axiom-scraped-2"> £13.02per hour <!----></span></div><!----><div class="flex gap-2 items-center ng-star-inserted"><i class="fak fa-talos-clock fa-xl text-neutral-400"></i><span class="paragraph-2 font-medium text-neutral-600 axiom3-0 axiom-scraped-3"> Permanent - Part-time </span></div><!----><div class="border-b border-neutral-200 w-full"></div><div class="flex flex-col flex-wrap mt-5 ng-star-inserted"><p class="paragraph-1 text-neutral-500 min-w-fit ng-star-inserted" style="font-family: Montserrat;"> Brand </p><p class="mb-5 paragraph-2 font-medium text-neutral-600 ng-star-inserted" style="font-family: Montserrat;"> Ryman </p><p class="paragraph-1 text-neutral-500 min-w-fit ng-star-inserted" style="font-family: Montserrat;"> Store Name </p><p class="mb-5 paragraph-2 font-medium text-neutral-600 ng-star-inserted" style="font-family: Montserrat;"> Glasgow Union St </p><p class="paragraph-1 text-neutral-500 min-w-fit ng-star-inserted" style="font-family: Montserrat;"> Hours </p><p class="mb-5 paragraph-2 font-medium text-neutral-600 ng-star-inserted" style="font-family: Montserrat;"> 20 </p><!----></div><!----><!----><!----><!----></div></div></div></job-description-card><job-documents class="ng-tns-c2612033249-2"><!----></job-documents><div class="mt-8 mb-6 w-full border-t-1 border-neutral-200 ng-tns-c2612033249-2 ng-star-inserted"></div><p class="paragraph-1 ng-tns-c2612033249-2 ng-star-inserted">Share this vacancy</p><div class="flex flex-row mt-2 gap-[1.5rem] ng-tns-c2612033249-2 ng-star-inserted"><button type="button" class="h-[44px] tooltip-subject justify-center flex items-center px-5 py-2 border-1 border-neutral-200 rounded group ng-tns-c2612033249-2 hover:bg-neutral-50 active:bg-neutral-200 focus:bg-neutral-200 ng-star-inserted" id="copyLinkShareButton"><i class="ng-tns-c2612033249-2 fak fa-link text-6 text-neutral-500 group-hover:text-neutral-500"></i><div class="tooltip bottom-[5rem] points-bottom ng-tns-c2612033249-2"><div class="tooltip-content whitespace-nowrap ng-tns-c2612033249-2"><p class="font-primary ng-tns-c2612033249-2"> Copy link to clipboard </p></div></div></button><!----><button type="button" class="h-[44px] tooltip-subject justify-center flex items-center px-5 py-2 border-1 border-neutral-200 rounded group ng-tns-c2612033249-2 hover:bg-neutral-50 active:bg-neutral-200 focus:bg-neutral-200 ng-star-inserted" id="emailShareButton"><i class="ng-tns-c2612033249-2 fak fa-mail text-6 text-neutral-500 group-hover:text-neutral-500"></i><div class="tooltip bottom-[5rem] points-bottom ng-tns-c2612033249-2"><div class="tooltip-content whitespace-nowrap ng-tns-c2612033249-2"><p class="font-primary ng-tns-c2612033249-2"> Share via Email </p></div></div></button><!----><button type="button" class="h-[44px] tooltip-subject justify-center flex items-center px-5 py-2 border-1 border-neutral-200 rounded group ng-tns-c2612033249-2 hover:bg-[#E7F4FF] focus:bg-[#B9DAF5] ng-star-inserted" id="linkedInShareButton"><i class="ng-tns-c2612033249-2 fak fa-linkedin text-6 text-neutral-500 group-hover:text-[#2771AC] group-focus:text-[#2771AC]"></i><div class="tooltip bottom-[5rem] points-bottom ng-tns-c2612033249-2"><div class="tooltip-content whitespace-nowrap ng-tns-c2612033249-2"><p class="font-primary ng-tns-c2612033249-2"> Share on LinkedIn </p></div></div></button><!----><button type="button" class="h-[44px] tooltip-subject justify-center flex items-center px-5 py-2 border-1 border-neutral-200 rounded group ng-tns-c2612033249-2 hover:bg-neutral-50 active:bg-neutral-200 focus:bg-neutral-200 ng-star-inserted" id="xShareButton"><i class="ng-tns-c2612033249-2 fak fa-x-1 text-6 text-neutral-500 group-hover:text-neutral-800"></i><div class="tooltip bottom-[5rem] points-bottom ng-tns-c2612033249-2"><div class="tooltip-content whitespace-nowrap ng-tns-c2612033249-2"><p class="font-primary ng-tns-c2612033249-2"> Share on X </p></div></div></button><!----><button type="button" class="h-[44px] tooltip-subject justify-center flex items-center px-5 py-2 border-1 border-neutral-200 rounded group ng-tns-c2612033249-2 hover:bg-[#D6DFF7] focus:bg-[#ACBADF] ng-star-inserted" id="facebookShareButton"><i class="ng-tns-c2612033249-2 fak fa-facebook text-6 text-neutral-500 group-hover:text-[#1840A8] group-focus:text-[#1840A8]"></i><div class="tooltip bottom-[5rem] points-bottom ng-tns-c2612033249-2"><div class="tooltip-content whitespace-nowrap ng-tns-c2612033249-2"><p class="font-primary ng-tns-c2612033249-2"> Share on Facebook </p></div></div></button><!----><!----></div><!----></div></div></div></div><!---->