Store Service Manager
Full-time
Leeds, West Yorkshire, United Kingdom
£30,000per yearCommission and Bonus
Job Description

<div id="job-desription" class="INHERIT DEFAULT-UL basis-0 flex-grow ng-tns-c2612033249-2"><p>📍 Leeds&nbsp;Showroom<br>💰 £30,000 base + uncapped commission (OTE circa £40,000+)</p><p>As a <strong>Store Service Manager</strong>, you’ll play a key role in a busy, sales-focused team. You'll help drive sales, support colleagues through training and development, and contribute to exciting projects and improvements across the store. Working closely with customers from their first showroom visit through to installation and aftercare, you'll deliver excellent service, resolve any issues efficiently, and help ensure every customer enjoys a smooth and positive experience.</p><p><strong>What you’ll be doing</strong></p><ul><li>Create a positive and supportive team environment where everyone can thrive</li><li>Motivate and inspire your team to achieve their best</li><li>Deliver against sales targets while protecting margin</li><li>Provide outstanding customer service and a 5-star experience</li><li>Build strong relationships with colleagues and regional partners</li><li>Stay ahead of market trends and identify opportunities to grow the showroom</li></ul><p><strong>Who we’re looking for</strong></p><ul><li>Experience working to sales targets or KPIs</li><li>Confidence in closing sales and influencing decisions</li><li>A strong focus on delivering excellent customer experiences</li><li>Great communication and organisation skills</li><li>Experience with building great working relationships across teams</li><li>Being proactive around the market trends and competitors</li><li>Full UK driving licence and access to a vehicle</li><li>Flexibility to work weekends</li></ul><p><strong>What you’ll get</strong></p><ul><li>Uncapped commission</li><li>Structured training and career progression</li><li>Paid volunteer day</li><li>Generous staff discount</li><li>200+ retail discounts and wellbeing support</li><li>Access to our virtual GP service and employee assistance platform 24/7</li><li>Holiday purchase scheme</li><li>Cycle to Work scheme</li></ul><p><strong>Why Magnet?</strong></p><p>At Magnet, we bring over 100 years of heritage, but our focus is firmly on the future.<br>As the UK’s leading kitchen specialist, our success is driven by the expertise, insight and innovation of our people.</p><p>We are a company <strong>M.A.D.E</strong>. by our values. We Make room for everyone, Aim to be brilliant, Do the right thing, and Explore with curiosity every day. These values shape how we work, support customers, and helps create an environment where everyone can grow, contribute and thrive. If these values resonate with you, we'd love you to be part of our team.</p><p>We’re in the middle of an exciting transformation, with a real opportunity to shape how we work, grow and deliver for our customers.</p><p>We’re committed to building a diverse and inclusive workplace. If you require any reasonable adjustments during the recruitment process, please let us know.</p><p>We’re committed to building a diverse and inclusive workplace. If you require any reasonable adjustments during the recruitment process, please let us know.</p><p>INDBAU&nbsp;</p></div><div class="mb-[20px] tablet:mt-0 tablet:mb-0 tablet:w-[332px] mobile:w-full ng-tns-c2612033249-2"><job-description-card class="ng-tns-c2612033249-2"><div class="w-full mb-[20px] tablet:mb-0 border-1 border-neutral-200 bg-neutral-25 rounded-md shadow-300 group" style="font-family: Roboto;"><!----><div class="h-[192px] w-full ng-star-inserted"><div class="overflow-hidden rounded-t-md"><img class="h-[192px] w-full object-cover group-hover:scale-110 duration-500 transition-transform" src="https://talosatscareerssites.blob.core.windows.net/cpb-site-assets/3165/vacancy-images/1d3f6eeb-db9a-4d52-87af-dbade0178fb5-Harrogate%20Showroom%20%2829%29.jpg" alt="Kitchen Sales Designer stood in kitchen showroom"></div></div><!----><div class="flex flex-1 h-[1px] bg-neutral-200 mx-6 ng-star-inserted"></div><!----><div class="p-5 tablet:p-8"><div class="flex flex-col gap-5"><div class="paragraph-2 font-semibold"> Store Service Manager </div><div class="flex gap-2 items-start ng-star-inserted"><div class="mt-[2px]"><i class="fak fa-talos-location-pin fa-xl text-neutral-400"></i></div><div class="flex flex-col items-start"><div class="ng-star-inserted"><p class="paragraph-2 font-medium text-neutral-600 ng-star-inserted axiom1-0 axiom-scraped-1" style="font-family: Roboto;"> Leeds, West Yorkshire, United Kingdom </p><!----></div><div class="ng-star-inserted"><p class="paragraph-3 text-4 ng-star-inserted" style="font-family: Roboto;"> LS7 2AA </p><!----></div><!----><!----></div></div><!----><div class="flex gap-2 ng-star-inserted"><div class="items-start mt-[2px]"><i class="fak fa-talos-dollar fa-xl text-neutral-400"></i></div><span class="paragraph-2 font-medium text-neutral-600 axiom3-0 axiom-scraped-3"> £30,000per year <!----> Commission and Bonus</span></div><!----><div class="flex gap-2 items-center ng-star-inserted"><i class="fak fa-talos-clock fa-xl text-neutral-400"></i><span class="paragraph-2 font-medium text-neutral-600 axiom2-0 axiom-scraped-2"> Permanent - Full-time </span></div><!----><div class="border-b border-neutral-200 w-full"></div><!----><div class="flex gap-2 items-center ng-star-inserted"><i class="fak fa-talos-information fa-lg text-neutral-400"></i><span class="paragraph-1 font-normal text-neutral-600"> Posted 2 days ago </span></div><!----><div class="flex gap-2 items-center ng-star-inserted"><i class="fak fa-talos-information fa-lg text-neutral-400"></i><span class="paragraph-1 font-normal text-neutral-600"> Closing date: 31/12/2026 </span></div><!----><div class="flex gap-2 items-center ng-star-inserted"><i class="fak fa-talos-information fa-lg text-neutral-400"></i><span class="paragraph-1 font-normal text-neutral-600"> Job reference: OT1715803LeeSSM </span></div><!----></div></div></div></job-description-card><job-documents class="ng-tns-c2612033249-2"><!----></job-documents><!----></div>

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Home Retail
100 - 1,000+ Employees
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Magnet is a leading UK kitchen retailer offering high-quality, stylish kitchens with tailored designs, expert advice, and professional installation to create your dream kitchen effortlessly.

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