Store Manager
Full-time
Lancaster, Lancashire, United Kingdom
£28,500per hourdependant on experience
Job Description

<div class="col-span-12 desktop:col-span-10 desktop:col-start-2 ng-tns-c2612033249-2 ng-star-inserted"><div class="ng-tns-c2612033249-2"><div class="flex flex-col-reverse tablet:flex-row tablet:gap-12 ng-tns-c2612033249-2"><div id="job-desription" class="INHERIT DEFAULT-UL basis-0 flex-grow ng-tns-c2612033249-2"><p>As a <strong>Store Manager</strong> at Ryman, you’ll take full ownership of your store, leading your team to deliver brilliant customer experiences whilst driving sales, profitability and performance.</p><p>You’ll be a visible, hands-on leader who sets the tone for the store. From coaching and developing your team to making commercial decisions and keeping standards high, you’ll have the opportunity to make a real impact every day.</p><p>You’ll balance people and performance, creating a positive environment where colleagues feel supported, motivated and empowered to succeed.</p><p><strong>What you’ll be doing</strong></p><ul><li>Take ownership of your store, leading by example and creating a positive, engaged and high-performing team culture.</li><li>Put customers at the heart of everything you do, ensuring they receive knowledgeable, friendly and efficient service.</li><li>Drive sales and achieve key business targets through strong leadership and commercial decision-making.</li><li>Use performance data and KPIs to understand what’s happening in your store and identify opportunities to improve, including sales, payroll, stock loss, waste and profitability.</li><li>Recruit, coach and develop your team, helping colleagues build confidence, develop their skills and reach their potential.</li><li>Set clear expectations, provide regular feedback and tackle performance issues confidently and fairly when needed.</li><li>Plan rotas and resources effectively, making sure the store is set up to deliver great results while operating within budget.</li><li>Maintain high standards across merchandising, store presentation, compliance, cash handling, health and safety and company processes.</li><li>Build strong relationships with Retail Support teams and neighbouring stores, sharing ideas and working together to achieve the best results.</li><li>Handle customer queries and complaints professionally, turning challenges into positive experiences wherever possible.</li><li>Champion continuous improvement by looking for smarter, more effective ways of working.</li><li>Make sure company systems and processes are followed accurately and consistently.</li><li>Be a true ambassador for the Ryman brand and our values, inspiring your team through your own actions and leadership.</li></ul><p><strong>What you’ll bring</strong></p><ul><li>Experience leading a retail team in a fast-paced environment.</li><li>A genuine passion for delivering outstanding customer service.</li><li>Strong commercial awareness and confidence using performance data to make informed decisions.</li><li>The ability to motivate, coach and develop colleagues, helping them reach their full potential.</li><li>Excellent communication and organisational skills.</li><li>A proactive mindset, with the confidence to make decisions, take ownership and solve problems.</li><li>The ability to juggle competing priorities while keeping standards high.</li><li>Flexibility and resilience – you’ll be comfortable working in a busy environment where every day brings something different.</li><li>A positive and collaborative approach to leadership.</li><li>A hands-on attitude and the ability to lead from the shop floor.</li><li>Most importantly, the ambition to take ownership, develop your people and make your store a great place to work and shop.</li></ul><p><strong>What’s in it for you?</strong></p><ul><li>Competitive salary with the opportunity to earn company bonus, company pension (with enhancement options), and a referral scheme.</li><li>Generous holiday allowance plus an extra wellbeing day to recharge.</li><li>Tailored training, structured career progression, and funded apprenticeship programmes.</li><li>Exclusive discounts across all group brands (Ryman, Robert Dyas, Boux Avenue), Cycle2Work scheme, and access to mental health first aiders and wellness support.</li><li>A collaborative team with recognition awards and regular social events.</li></ul><p><strong>About Ryman</strong></p><p>With over 130 years of heritage, Ryman is the UK’s go-to destination for stationery, office supplies, and tech. Operating over 200 stores alongside a thriving digital presence, we are proud to be part of the Theo Paphitis Retail Group (including Robert Dyas, Boux Avenue, and London Graphic Centre).</p><p>We are a resilient, innovative, and customer-first business. We believe in equipping our people with the tools they need to grow, thrive, and succeed.</p><p><em><strong>Ryman is an equal opportunities employer. We celebrate diversity and are committed to building an inclusive environment where everyone can be themselves at work.</strong></em></p></div><div class="mb-[20px] tablet:mt-0 tablet:mb-0 tablet:w-[332px] mobile:w-full ng-tns-c2612033249-2"><job-description-card class="ng-tns-c2612033249-2"><div class="w-full mb-[20px] tablet:mb-0 border-1 border-neutral-200 bg-neutral-25 rounded-md shadow-300 group" style="font-family: Montserrat;"><!----><div class="h-[192px] w-full ng-star-inserted"><div class="overflow-hidden rounded-t-md"><img class="h-[192px] w-full object-cover group-hover:scale-110 duration-500 transition-transform" src="https://talosatscareerssites.blob.core.windows.net/cpb-site-assets/3159/vacancy-images/12a3df46-1ebf-403f-870f-3e57b2b46bc4-Ryman%20Deputy%20Manager_Store%20Manager%20Vacancy%20Header%201%20.png" alt="Store Manager"></div></div><!----><div class="flex flex-1 h-[1px] bg-neutral-200 mx-6 ng-star-inserted"></div><!----><div class="p-5 tablet:p-8"><div class="flex flex-col gap-5"><div class="paragraph-2 font-semibold"> Store Manager </div><div class="flex gap-2 items-start ng-star-inserted"><div class="mt-[2px]"><i class="fak fa-talos-location-pin fa-xl text-neutral-400"></i></div><div class="flex flex-col items-start"><div class="ng-star-inserted"><p class="paragraph-2 font-medium text-neutral-600 ng-star-inserted axiom1-0 axiom-scraped-1" style="font-family: Montserrat;"> Lancaster, Lancashire, United Kingdom </p><!----></div><div class="ng-star-inserted"><p class="paragraph-3 text-4 ng-star-inserted" style="font-family: Montserrat;"> LA1 1ND </p><!----></div><!----><!----></div></div><!----><div class="flex gap-2 ng-star-inserted"><div class="items-start mt-[2px]"><i class="fak fa-talos-dollar fa-xl text-neutral-400"></i></div><span class="paragraph-2 font-medium text-neutral-600 axiom2-0 axiom-scraped-2"> £28,500per hour <!----> dependant on experience </span></div><!----><div class="flex gap-2 items-center ng-star-inserted"><i class="fak fa-talos-clock fa-xl text-neutral-400"></i><span class="paragraph-2 font-medium text-neutral-600 axiom3-0 axiom-scraped-3"> Permanent - Full-time </span></div><!----><div class="border-b border-neutral-200 w-full"></div><div class="flex flex-col flex-wrap mt-5 ng-star-inserted"><p class="paragraph-1 text-neutral-500 min-w-fit ng-star-inserted" style="font-family: Montserrat;"> Brand </p><p class="mb-5 paragraph-2 font-medium text-neutral-600 ng-star-inserted" style="font-family: Montserrat;"> Ryman </p><p class="paragraph-1 text-neutral-500 min-w-fit ng-star-inserted" style="font-family: Montserrat;"> Store Name </p><p class="mb-5 paragraph-2 font-medium text-neutral-600 ng-star-inserted" style="font-family: Montserrat;"> Lancaster </p><p class="paragraph-1 text-neutral-500 min-w-fit ng-star-inserted" style="font-family: Montserrat;"> Hours </p><p class="mb-5 paragraph-2 font-medium text-neutral-600 ng-star-inserted" style="font-family: Montserrat;"> 37.5 </p><!----></div><!----><!----><!----><!----></div></div></div></job-description-card><job-documents class="ng-tns-c2612033249-2"><!----></job-documents><div class="mt-8 mb-6 w-full border-t-1 border-neutral-200 ng-tns-c2612033249-2 ng-star-inserted"></div><p class="paragraph-1 ng-tns-c2612033249-2 ng-star-inserted">Share this vacancy</p><div class="flex flex-row mt-2 gap-[1.5rem] ng-tns-c2612033249-2 ng-star-inserted"><button type="button" class="h-[44px] tooltip-subject justify-center flex items-center px-5 py-2 border-1 border-neutral-200 rounded group ng-tns-c2612033249-2 hover:bg-neutral-50 active:bg-neutral-200 focus:bg-neutral-200 ng-star-inserted" id="copyLinkShareButton"><i class="ng-tns-c2612033249-2 fak fa-link text-6 text-neutral-500 group-hover:text-neutral-500"></i><div class="tooltip bottom-[5rem] points-bottom ng-tns-c2612033249-2"><div class="tooltip-content whitespace-nowrap ng-tns-c2612033249-2"><p class="font-primary ng-tns-c2612033249-2"> Copy link to clipboard </p></div></div></button><!----><button type="button" class="h-[44px] tooltip-subject justify-center flex items-center px-5 py-2 border-1 border-neutral-200 rounded group ng-tns-c2612033249-2 hover:bg-neutral-50 active:bg-neutral-200 focus:bg-neutral-200 ng-star-inserted" id="emailShareButton"><i class="ng-tns-c2612033249-2 fak fa-mail text-6 text-neutral-500 group-hover:text-neutral-500"></i><div class="tooltip bottom-[5rem] points-bottom ng-tns-c2612033249-2"><div class="tooltip-content whitespace-nowrap ng-tns-c2612033249-2"><p class="font-primary ng-tns-c2612033249-2"> Share via Email </p></div></div></button><!----><button type="button" class="h-[44px] tooltip-subject justify-center flex items-center px-5 py-2 border-1 border-neutral-200 rounded group ng-tns-c2612033249-2 hover:bg-[#E7F4FF] focus:bg-[#B9DAF5] ng-star-inserted" id="linkedInShareButton"><i class="ng-tns-c2612033249-2 fak fa-linkedin text-6 text-neutral-500 group-hover:text-[#2771AC] group-focus:text-[#2771AC]"></i><div class="tooltip bottom-[5rem] points-bottom ng-tns-c2612033249-2"><div class="tooltip-content whitespace-nowrap ng-tns-c2612033249-2"><p class="font-primary ng-tns-c2612033249-2"> Share on LinkedIn </p></div></div></button><!----><button type="button" class="h-[44px] tooltip-subject justify-center flex items-center px-5 py-2 border-1 border-neutral-200 rounded group ng-tns-c2612033249-2 hover:bg-neutral-50 active:bg-neutral-200 focus:bg-neutral-200 ng-star-inserted" id="xShareButton"><i class="ng-tns-c2612033249-2 fak fa-x-1 text-6 text-neutral-500 group-hover:text-neutral-800"></i><div class="tooltip bottom-[5rem] points-bottom ng-tns-c2612033249-2"><div class="tooltip-content whitespace-nowrap ng-tns-c2612033249-2"><p class="font-primary ng-tns-c2612033249-2"> Share on X </p></div></div></button><!----><button type="button" class="h-[44px] tooltip-subject justify-center flex items-center px-5 py-2 border-1 border-neutral-200 rounded group ng-tns-c2612033249-2 hover:bg-[#D6DFF7] focus:bg-[#ACBADF] ng-star-inserted" id="facebookShareButton"><i class="ng-tns-c2612033249-2 fak fa-facebook text-6 text-neutral-500 group-hover:text-[#1840A8] group-focus:text-[#1840A8]"></i><div class="tooltip bottom-[5rem] points-bottom ng-tns-c2612033249-2"><div class="tooltip-content whitespace-nowrap ng-tns-c2612033249-2"><p class="font-primary ng-tns-c2612033249-2"> Share on Facebook </p></div></div></button><!----><!----></div><!----></div></div></div></div><!---->

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Home Retail
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