Store Manager
Full Time
Tunbridge Wells Shopping Park - Management(TSP)
Job Description

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class="external-definition-list hide-at-sm-block" id="external-jobs-show-meta-mobile"><dt class="pinpoint-job-sidebar--department">Department</dt><dd class="pinpoint-job-sidebar--department">UK Retail</dd><dt class="pinpoint-job-sidebar--employmenttype">Employment Type</dt><dd class="pinpoint-job-sidebar--employment_type">Permanent - Full Time</dd><dt class="pinpoint-job-sidebar--location">Location</dt><dd class="pinpoint-job-sidebar--location">Tunbridge Wells Shopping Park - Management(TSP)</dd><dt class="pinpoint-job-sidebar--workplace-type">Workplace type</dt><dd class="pinpoint-job-sidebar--workplace-type">Onsite</dd></dl><h2 class="external-panelheading" id="responsibilities-heading">Key Responsibilities</h2><div class="external-paneltrix-content external-paneltrix-content--colored" id="responsibilities-body"><div id="External::Careerspage::Renderrichtrixcontent-react-component-bf1b3091-aac8-4cb4-866c-d3884d62f2a6"><div><div><!--block--><strong>Leadership &amp; Team Development:</strong>&nbsp;</div><ul><li><!--block-->Motivate your team to deliver their best, fostering a culture of positivity, engagement, and excellence.&nbsp;</li><li><!--block-->Build a strong and collaborative team, uniting everyone around shared goals and a vision for success.&nbsp;</li><li><!--block-->Proactively address employee relations, resolving issues while supporting ongoing learning and development.&nbsp;</li><li><!--block-->Communicate openly and clearly, ensuring alignment and trust across all levels of the team.&nbsp;</li><li><!--block-->Provide your team with the knowledge and tools needed to deliver exceptional customer service.&nbsp;</li></ul><div><!--block--><strong>Operational Excellence:</strong>&nbsp;</div><ul><li><!--block-->Oversee the daily running of the store, ensuring efficiency and compliance with company policies.&nbsp;</li><li><!--block-->Maintain high standards of visual merchandising and housekeeping to create an inviting shopping experience.&nbsp;</li><li><!--block-->Prioritise health, safety, and well-being by conducting regular risk assessments and maintaining a secure environment.&nbsp;</li><li><!--block-->Recruit, retain, and develop top talent to build a high-performing and motivated team.&nbsp;</li></ul><div><!--block--><strong>Sales &amp; Performance:</strong>&nbsp;</div><ul><li><!--block-->Implement strategies to meet and exceed sales targets and key performance indicators (KPIs).&nbsp;</li><li><!--block-->Take a proactive approach to loss prevention, embedding processes that minimise risks and protect profitability.&nbsp;</li><li><!--block-->Use commercial insights to make informed decisions, manage budgets effectively, and drive consistent results.&nbsp;</li></ul><div><!--block--><strong>Customer Experience:</strong>&nbsp;</div><ul><li><!--block-->Lead by example in delivering exceptional customer service, ensuring every interaction is memorable.&nbsp;</li><li><!--block-->Address customer feedback thoughtfully and resolve issues to build brand loyalty.&nbsp;</li><li><!--block-->Represent Mountain Warehouse with enthusiasm and professionalism, ensuring a positive brand image.&nbsp;</li><li><!--block-->Build meaningful connections with your local community, inspiring loyalty through approachable and engaging initiatives.&nbsp;</li></ul></div></div><script type="application/json" class="js-react-on-rails-component" data-component-name="External::Careerspage::Renderrichtrixcontent" data-dom-id="External::Careerspage::Renderrichtrixcontent-react-component-bf1b3091-aac8-4cb4-866c-d3884d62f2a6">{"htmlString":"\u003cdiv\u003e\n\u003c!--block--\u003e\u003cstrong\u003eLeadership \u0026amp; Team Development:\u003c/strong\u003e \u003c/div\u003e\u003cul\u003e\n\u003cli\u003e\n\u003c!--block--\u003eMotivate your team to deliver their best, fostering a culture of positivity, engagement, and excellence. \u003c/li\u003e\n\u003cli\u003e\n\u003c!--block--\u003eBuild a strong and collaborative 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\u003c/li\u003e\n\u003cli\u003e\n\u003c!--block--\u003ePrioritise health, safety, and well-being by conducting regular risk assessments and maintaining a secure environment. \u003c/li\u003e\n\u003cli\u003e\n\u003c!--block--\u003eRecruit, retain, and develop top talent to build a high-performing and motivated team. \u003c/li\u003e\n\u003c/ul\u003e\u003cdiv\u003e\n\u003c!--block--\u003e\u003cstrong\u003eSales \u0026amp; Performance:\u003c/strong\u003e \u003c/div\u003e\u003cul\u003e\n\u003cli\u003e\n\u003c!--block--\u003eImplement strategies to meet and exceed sales targets and key performance indicators (KPIs). \u003c/li\u003e\n\u003cli\u003e\n\u003c!--block--\u003eTake a proactive approach to loss prevention, embedding processes that minimise risks and protect profitability. \u003c/li\u003e\n\u003cli\u003e\n\u003c!--block--\u003eUse commercial insights to make informed decisions, manage budgets effectively, and drive consistent results. 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class="external-panelheading" id="benefits-heading">What's in it for you</h2><div class="external-paneltrix-content external-panel__trix-content--colored" id="benefits-body"><div id="External::Careerspage::Renderrichtrixcontent-react-component-af3ee6f0-2fe7-4f3d-8909-e6ce44090546"><div><ul><li><!--block-->Monthly Bonus Scheme: A performance-driven bonus structure, offering achievable targets and providing additional rewards on top of your base salary &nbsp;</li><li><!--block-->50% Colleague Discount across Mountain Warehouse and Animal, with a twice

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Working at Mountain Warehouse

Sports & Outdoors
100 - 1,000+ Employees
Who Are They?

Mountain Warehouse is a UK-founded outdoor retailer (since 1997) specialising in affordable in‑house outdoor clothing, footwear, and equipment for activities like hiking, skiing, and cycling. With over 330 stores globally, it emphasises value, quality, and helping customers embrace outdoor adventures.

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