<p>As one of the Best Big Companies to Work For, we have a rich history of loving our customers and looking after our teams.</p>

<p>We understand that success is achieved through our people, and we are searching for a committed and passionate Shift Manager to join our growing business.</p>

<p>As Shift Manager you will support the management team to deliver consistent results and be the best place to shop and work. You will be recruited as a Retail Assistant and receive a £2 supplement for every hour that you shift manage the store.</p>

<p>Key responsibilities include:</p>

<p><strong>Maximise profit:</strong></p>

<ul>

<li>Have a clear focus on delivering great availability for your customers.</li>

<li>Play an active role in your store to “sell a £1 &amp; save a £1” to help drive sales.</li>

<li>Deliver on all agreed actions set for you by your line manager.</li>

</ul>

<p><strong>Engage, develop &amp; retain great people:</strong></p>

<ul>

<li>Proactively support and work with the Talking Shop Rep in your store.</li>

<li>Support team engagement in your store.</li>

<li>Play a part in creating an inclusive culture where everyone can be their best.</li>

<li>Take a proactive approach to personal development and share your own knowledge to support up-skilling the team.</li>

</ul>

<p><strong>Doing the right processes and doing them right:</strong></p>

<ul>

<li>Complete any actions set for you by your line manager on the back of the daily floor walk focusing on what the customer sees.</li>

<li>A positive approach to service, both in store and at the doorstep always aiming to be the best place to shop.</li>

<li>Follow and implement all cash handling and security policies &amp; processes.</li>

<li>Play your part in providing the best digital service through implementing all “One Best Way” processes.</li>

</ul>

<p><strong>Leadership:</strong></p>

<p>Your leadership approach should be at the heart of everything you do, to get the best from your team to give the best to our customers:</p>

<ul>

<li>Love your customers by being approachable.</li>

<li>Look after our own by being respectful.</li>

<li>Work together by being enthusiastic.</li>

<li>Hate waste by taking action.</li>

<li>Care about the business and our people by being considerate.</li>

</ul>

<p><strong>Required skills &amp; experience:</strong></p>

<ul>

<li>Proven experience in a retail management or supervisory role.</li>

<li>Communicates effectively with every colleague to deliver store tasks first time, every time.</li>

<li>Plans and organises the shift, using every member of the team.</li>

<li>Provides balanced feedback when needed to improve the performance of every colleague.</li>

<li>Sets the pace of the team, when on shift, by being hands on to deliver a great store.</li>

</ul>

<p><strong>What We Offer:</strong></p>

<ul>

<li>15% discount in all Iceland and The Food Warehouse stores.</li>

<li>28 days holiday (including Bank Holidays).</li>

<li>Christmas vouchers – increasing with length of service.</li>

<li>Refer a Friend scheme.</li>

<li>Christmas saving schemes.</li>

<li>Long service awards.</li>

<li>Option to join a healthcare plan.</li>

<li>Grocery Aid for free and confidential financial, emotional and practical support.</li>

<li>Clear career pathways with opportunities for development and progression.</li>

<li>A supportive and inclusive work environment.</li>

</ul>

<p>Apply now to join the team and start your Iceland story!</p>