<div class="earcuposdescription"><div class="earcuposdescriptionnote"><p><strong><span data-contrast="auto">Location &amp; working&nbsp;arrangement</span></strong><span data-ccp-props="{}">&nbsp;</span></p><p><span data-contrast="auto">Nuneaton, UK | Permanent, full-time | Hybrid working</span><span data-ccp-props="{}">&nbsp;</span></p><p><span data-contrast="auto">We offer hybrid working, with an expectation that you'll be present at one of our Holland &amp; Barrett offices in Nuneaton (or another designated location) for a minimum of 2 days per week.</span><span data-ccp-props="{}">&nbsp;</span></p><p><strong><span data-contrast="auto">Intro</span></strong><span data-ccp-props="{}">&nbsp;</span></p><p><span data-contrast="auto">Help turn customer insights into meaningful engagement that delivers real commercial impact.</span><span data-ccp-props="{}">&nbsp;</span></p><p><span data-contrast="auto">As our Senior CRM &amp; Loyalty Executive, you'll bring category, regional and loyalty plans to life through targeted campaigns, personalised offers and relevant rewards. Working across our CRM and loyalty channels, you'll help customers discover value that feels right for them, while supporting category growth, member engagement and store footfall.</span><span data-ccp-props="{}">&nbsp;</span></p><p><strong><span data-contrast="auto">What you'll be doing</span></strong><span data-ccp-props="{}">&nbsp;</span></p><ul><li><span data-contrast="auto">Activate targeted CRM and loyalty campaigns that support category, supplier, store and regional priorities.</span><span data-ccp-props="{}">&nbsp;</span></li><li><span data-contrast="auto">Build relevant audience selections and localised campaigns for different customer groups and regions.</span><span data-ccp-props="{}">&nbsp;</span></li><li><span data-contrast="auto">Bring member propositions, rewards, personalised offers and supplier-funded loyalty activity to life.</span><span data-ccp-props="{}">&nbsp;</span></li><li><span data-contrast="auto">Coordinate campaign set-up, quality checks, deployment and stakeholder readiness.</span><span data-ccp-props="{}">&nbsp;</span></li><li><span data-contrast="auto">Support testing to understand what drives customer engagement, store footfall and commercial growth.</span><span data-ccp-props="{}">&nbsp;</span></li><li><span data-contrast="auto">Report on campaign performance, sharing insights that help improve future activity.</span><span data-ccp-props="{}">&nbsp;</span></li></ul><p><strong><span data-contrast="auto">What you'll bring</span></strong><span data-ccp-props="{}">&nbsp;</span></p><ul><li><span data-contrast="auto">Experience delivering CRM and loyalty campaigns.</span><span data-ccp-props="{}">&nbsp;</span></li><li><span data-contrast="auto">An understanding of retail trading, category priorities, customer targeting and loyalty mechanics.</span><span data-ccp-props="{}">&nbsp;</span></li><li><span data-contrast="auto">Experience coordinating campaigns, checking accuracy and supporting successful deployment.</span><span data-ccp-props="{}">&nbsp;</span></li><li><span data-contrast="auto">The ability to work with different teams and turn performance data into practical insights.</span><span data-ccp-props="{}">&nbsp;</span></li><li><span data-contrast="auto">Familiarity with local or location-based marketing would be an advantage.</span><span data-ccp-props="{}">&nbsp;</span></li></ul><p><strong><span data-contrast="auto">Benefits</span></strong><span data-ccp-props="{}">&nbsp;</span></p><p><span data-contrast="auto">Holidays</span><span data-ccp-props="{}">&nbsp;</span></p><ul><li><span data-contrast="auto">33 days, including bank holidays</span><span data-ccp-props="{}">&nbsp;</span></li><li><span data-contrast="auto">Holiday purchase scheme</span><span data-ccp-props="{}">&nbsp;</span></li></ul><p><span data-contrast="auto">Health &amp; Wellbeing</span><span data-ccp-props="{}">&nbsp;</span></p><ul><li><span data-contrast="auto">24/7 Virtual GP access</span><span data-ccp-props="{}">&nbsp;</span></li><li><span data-contrast="auto">Private medical insurance – single cover (after 12 months' service)</span><span data-ccp-props="{}">&nbsp;</span></li><li><span data-contrast="auto">Annual free at-home health testing kit (after 6 months' service)</span><span data-ccp-props="{}">&nbsp;</span></li><li><span data-contrast="auto">Access to our Employee Assistance Programme and a network of Mental Health First Aiders whenever you need support</span><span data-ccp-props="{}">&nbsp;</span></li></ul><p><span data-contrast="auto">Financial Wellbeing</span><span data-ccp-props="{}">&nbsp;</span></p><ul><li><span data-contrast="auto">Workplace pension with employer contribution</span><span data-ccp-props="{}">&nbsp;</span></li><li><span data-contrast="auto">Life assurance (2x salary, after 6 months' service)</span><span data-ccp-props="{}">&nbsp;</span></li></ul><p><span data-contrast="auto">Reward</span><span data-ccp-props="{}">&nbsp;</span>&nbsp;</p><ul><li><span data-contrast="auto">£50 Colleague product allowance on&nbsp;Holland &amp; Barrett products (after 6 months' service)</span></li></ul><p><span data-contrast="auto">Lifestyle &amp; Everyday Benefits</span><span data-ccp-props="{}">&nbsp;</span></p><ul><li><span data-contrast="auto">Access to cashback and discounts from a wide range of retailers</span><span data-ccp-props="{}">&nbsp;</span></li><li><span data-contrast="auto">25% colleague discount, available in store and online</span><span data-ccp-props="{}">&nbsp;</span></li><li><span data-contrast="auto">Free Wellhub membership, with discounted access to gyms, studios and premium wellbeing apps</span><span data-ccp-props="{}">&nbsp;</span></li><li><span data-contrast="auto">Cycle to Work scheme</span><span data-ccp-props="{}">&nbsp;</span></li></ul><p><strong><span data-contrast="auto">Call to action</span></strong><span data-ccp-props="{}">&nbsp;</span></p><p><span data-contrast="auto">Ready to help shape more relevant customer experiences and make every interaction count? We'd love to hear from you. Apply today and bring your CRM and loyalty expertise to Holland &amp; Barrett.</span><span data-ccp-props="{}">&nbsp;</span></p><p><strong><span data-contrast="auto">About Holland &amp; Barrett</span></strong><span data-ccp-props="{}">&nbsp;</span></p><p><span data-contrast="auto">For over 150 years, Holland &amp; Barrett has helped people take steps towards better health and wellness. Our purpose is to make health and wellness a way of life for everyone, adding quality years to life. We combine knowledge, evidence and human connection to help make wellness simpler and more accessible.</span><span data-ccp-props="{}">&nbsp;</span></p><p><strong><span data-contrast="auto">Inclusion &amp; accessibility statement</span></strong><span data-ccp-props="{}">&nbsp;</span></p><p><span data-contrast="auto">We want everyone to feel welcome at Holland &amp; Barrett. We value different experiences, perspectives and abilities, and encourage applications from people of all backgrounds. If you need adjustments or support during the recruitment process, please let us know.</span><span data-ccp-props="{}">&nbsp;</span></p><p><span data-contrast="auto">#LI-Hybrid</span><span data-ccp-props="{}">&nbsp; #LI-JK2</span></p></div></div>