Retail Store Manager
Not Specified
Chadwell Heath, Romford
Up to £33,900 per annum
Job Description

<div class="inner jobad" data-collection-bind="%7B%22type%22%3A%22cms%22%2C%22field%22%3A%22content%22%7D"><div id="ed-undefined" class="ed-element ed-text"><p style="margin: 0px 0px 1em; padding: 0px;" id="isPasted"><strong>Are you ready to lead a passionate team and drive sales in the world of golf? Join American Golf as a Store Manager!</strong></p><p style="margin: 0px 0px 1em; padding: 0px;"><br></p><p style="margin: 0px 0px 1em; padding: 0px;">At American Golf, we’re not just a store; we’re the largest golf retailer in Europe and our mission to be the go-to destination for everything golf and make a positive impact on golfers of all levels. If you have strong leadership skills, we invite you to lead our team and play a vital role in fostering a culture of exceptional customer service and teamwork within our golf community.</p><p style="margin: 0px 0px 1em; padding: 0px;"><br></p><p style="margin: 0px 0px 1em; padding: 0px;"><strong>Why Join American Golf?</strong></p><p style="margin: 0px 0px 1em; padding: 0px;"><br></p><p style="margin: 0px 0px 1em; padding: 0px;">At American Golf, we’re committed to creating a workplace that truly values and supports our team, providing benefits that make a meaningful difference. Here, your hard work is rewarded: enjoy commission-based earnings that grow with your success, plus generous discounts on our extensive range of golf products. Our Employee Assistance Program offers 24/7 support whenever you need it, and we prioritise well-being through life assurance and health cover options.</p><p style="margin: 0px 0px 1em; padding: 0px;"><br></p><p style="margin: 0px 0px 1em; padding: 0px;">Flexibility is essential to us, so you can access your earnings early when needed, earn extra days off with length of service, purchase additional holidays, and even celebrate your birthday with a day off! We also support your professional growth with assistance for qualifications and offer exclusive discounts with some of our partner brands. Plus, with our Cycle to Work scheme and tech perks, you’ll save on everything from a new bike to the latest gadgets. Joining American Golf means building a career with a team that’s genuinely invested in your success and satisfaction.</p><p style="margin: 0px 0px 1em; padding: 0px;"><br></p><p style="margin: 0px 0px 1em; padding: 0px;"><strong>About the Role:</strong></p><p style="margin: 0px 0px 1em; padding: 0px;"><br></p><p style="margin: 0px 0px 1em; padding: 0px;">As a Store Manager, your primary objective is to lead, motivate, and develop your team to maximise sales potential while exceeding customer expectations. Your role will involve:</p><ul type="disc"><li><strong>Sales and Customer Service:</strong> Ensuring the sales process is effectively delivered and maintaining high standards of customer service through regular coaching and support.</li><li><strong>Market Awareness:</strong> Staying updated on golf market trends and competitor activities to proactively suggest strategies that maintain a competitive edge.</li><li><strong>Operations Management:</strong> Ensuring compliance with all company policies and procedures, managing store P&amp;L, and driving operational efficiency.</li><li><strong>Health &amp; Safety Commitment:</strong> Leading all aspects of Health &amp; Safety in the store and promoting a positive safety culture among the team.</li><li><strong>Leadership:</strong> Inspiring and coaching your team to achieve store objectives, conducting recruitment, and overseeing training and performance management.</li></ul><p style="margin: 0px 0px 1em; padding: 0px;"><br></p><p style="margin: 0px 0px 1em; padding: 0px;"><strong>What You Bring:</strong></p><p style="margin: 0px 0px 1em; padding: 0px;"><br></p><ul><li><strong>Passion for Golf and Customer Service:</strong> A deep enthusiasm for golf and a commitment to delivering exceptional service, prioritising customer needs.</li><li><strong>Leadership Skills:</strong> Proven ability to lead, motivate, and develop a team, with a focus on coaching and fostering individual growth.</li><li><strong>Sales and Retail Expertise:</strong> Demonstrated experience in retail management, with strong sales acumen and a deep understanding of retail operations.</li><li><strong>Operational Efficiency:</strong> Ability to manage store operations effectively, including compliance with policies and proficient use of retail systems like Navision.</li><li><strong>Problem-Solving Skills:</strong> Strong analytical abilities to make informed decisions based on store data and customer feedback.</li><li><strong>Excellent Communication:</strong> Strong communication and interpersonal skills, with the ability to build rapport with customers and team members.</li><li><strong>Adaptability:</strong> Organised and proactive in managing store tasks and challenges, with the flexibility to adapt to changing workloads.<br>&nbsp;<br>&nbsp;</li></ul><p style="margin: 0px 0px 1em; padding: 0px;" id="isPasted">American Golf is committed to fostering an inclusive and diverse workplace. We welcome applicants from all backgrounds and do not discriminate based on race, gender, age, disability, sexual orientation, religion, or any other protected status. We believe diversity drives innovation and are proud to be an equal opportunity employer.</p><p style="margin: 0px 0px 1em; padding: 0px;"><br></p><p style="margin: 0px 0px 1em; padding: 0px;">If you require any reasonable adjustments or support at any stage of the recruitment process, please let our team know at <a href="mailto:talent@americangolf.co.uk">talent@americangolf.co.uk</a> so we can ensure you have the best possible experience.</p><p style="margin: 0px 0px 1em; padding: 0px;"><br></p><p style="margin: 0px 0px 1em; padding: 0px;"><em>We value the diversity of our team and encourage all qualified candidates to apply.</em></p></div></div>

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Working at American Golf

Sports & Outdoors
100 - 1,000+ Employees
Who Are They?

From a single store in Ashton in Makerfield in 1978, we have grown to become Europe's largest golf retailer, with over 90 stores across the UK and Ireland. Today, our stores offer an inspiring and immersive environment that focuses on service, whilst making the most of cutting-edge technology.<br><br>We have several state-of-the-art golf complexes, providing a first-class experience for golfers of all ages and abilities. Our sites boast a driving range (perfect for practicing and improving your game), 9 and 18-hole golf courses, on-site restaurant, sports lounge, and even our very own action-packed adventure golf. We really have created something for the whole family!<br><br>We promote an innovative and welcoming culture where our people can share their passions, contribute to the future of the business, and build exciting careers. We firmly believe that our culture and values allow us to attract the very best talent, enabling us to be at the top of our game while we help our customers to improve theirs.

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