<div class="external-paneltrix-content external-paneltrix-content--colored external-paneltrix-content--lead-in" id="external-jobs-show-description"><script type="application/json" id="js-react-on-rails-context">{"railsEnv":"production","inMailer":false,"i18nLocale":"en","i18nDefaultLocale":"en","rorVersion":"13.0.2","rorPro":false,"href":"https://careers.elemis.com/en/postings/2811840e-0595-4371-b714-878808332604","location":"/en/postings/2811840e-0595-4371-b714-878808332604","scheme":"https","host":"careers.elemis.com","port":null,"pathname":"/en/postings/2811840e-0595-4371-b714-878808332604","search":null,"httpAcceptLanguage":"en-US,en;q=0.9","serverSide":false}</script><div id="External::Careerspage::Renderrichtrixcontent-react-component-389b9e69-86cb-458b-a82a-2a0ed57d3d4a"><div><div><!--block--><strong>Retail Sales Consultant | ELEMIS<br></strong><br></div><div><!--block--><strong>Inspire confidence. Create connections. Turn passion into performance.<br></strong><br></div><div><!--block--><strong>Contract:</strong> 37.5 hours per week<br> <strong>Availability:</strong> Full flexibility across weekdays, weekends and evenings is essential.<br><br></div><div><!--block--><strong><br>Discover ELEMIS<br><br></strong>At ELEMIS, every great client experience starts with a conversation. It’s about understanding what matters to each person, helping them discover skincare that delivers and creating moments that inspire confidence - and keep them coming back.<br><br>Founded in 1989, ELEMIS is a global British luxury skincare brand and proud B Corp. We combine nature’s finest ingredients with pioneering skincare science to create award-winning products and results-driven skincare experiences.<br><br>Our people bring this difference to life. As we continue to grow across the UK, US and international markets, we’re looking for confident, commercially minded individuals who love connecting with people, are passionate about skincare and thrive on turning great service into great results.<br>&nbsp;<br><strong>Your role in driving our success<br><br></strong>As a <strong>Retail Sales Consultant</strong>, you’ll bring the ELEMIS experience to life through engaging consultations, expert skincare recommendations and genuine client connections.<br><br>You’ll uncover client needs, create personalised skincare routines and use your product knowledge to deliver an exceptional experience. Alongside this, you’ll take ownership of your KPIs, maximise sales opportunities and build lasting client relationships that drive loyalty, repeat business and commercial success.<br><br></div></div></div><script type="application/json" class="js-react-on-rails-component" data-component-name="External::Careerspage::Renderrichtrixcontent" data-dom-id="External::Careerspage::Renderrichtrixcontent-react-component-389b9e69-86cb-458b-a82a-2a0ed57d3d4a">{"htmlString":"\u003cdiv\u003e\n\u003c!--block--\u003e\u003cstrong\u003eRetail Sales Consultant | ELEMIS\u003cbr\u003e\u003c/strong\u003e\u003cbr\u003e\n\u003c/div\u003e\u003cdiv\u003e\n\u003c!--block--\u003e\u003cstrong\u003eInspire confidence. Create connections. Turn passion into performance.\u003cbr\u003e\u003c/strong\u003e\u003cbr\u003e\n\u003c/div\u003e\u003cdiv\u003e\n\u003c!--block--\u003e\u003cstrong\u003eContract:\u003c/strong\u003e 37.5 hours per week\u003cbr\u003e \u003cstrong\u003eAvailability:\u003c/strong\u003e Full flexibility across weekdays, weekends and evenings is essential.\u003cbr\u003e\u003cbr\u003e\n\u003c/div\u003e\u003cdiv\u003e\n\u003c!--block--\u003e\u003cstrong\u003e\u003cbr\u003eDiscover ELEMIS\u003cbr\u003e\u003cbr\u003e\u003c/strong\u003eAt ELEMIS, every great client experience starts with a conversation. It’s about understanding what matters to each person, helping them discover skincare that delivers and creating moments that inspire confidence - and keep them coming back.\u003cbr\u003e\u003cbr\u003eFounded in 1989, ELEMIS is a global British luxury skincare brand and proud B Corp. We combine nature’s finest ingredients with pioneering skincare science to create award-winning products and results-driven skincare experiences.\u003cbr\u003e\u003cbr\u003eOur people bring this difference to life. As we continue to grow across the UK, US and international markets, we’re looking for confident, commercially minded individuals who love connecting with people, are passionate about skincare and thrive on turning great service into great results.\u003cbr\u003e \u003cbr\u003e\u003cstrong\u003eYour role in driving our success\u003cbr\u003e\u003cbr\u003e\u003c/strong\u003eAs a \u003cstrong\u003eRetail Sales Consultant\u003c/strong\u003e, you’ll bring the ELEMIS experience to life through engaging consultations, expert skincare recommendations and genuine client connections.\u003cbr\u003e\u003cbr\u003eYou’ll uncover client needs, create personalised skincare routines and use your product knowledge to deliver an exceptional experience. 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class="external-definition-list hide-at-sm-block" id="external-jobs-show-meta-mobile"><dt class="pinpoint-job-sidebar--department">Department</dt><dd class="pinpoint-job-sidebar--department">Retail</dd><dt class="pinpoint-job-sidebar--employmenttype">Employment Type</dt><dd class="pinpoint-job-sidebar--employmenttype">Permanent - Full Time</dd><dt class="pinpoint-job-sidebar--location">Location</dt><dd class="pinpoint-job-sidebar--location">Harrods, London</dd><dt class="pinpoint-job-sidebar--workplace-type">Workplace type</dt><dd class="pinpoint-job-sidebar--workplace-type">Onsite</dd></dl><h2 class="external-panelheading" id="responsibilities-heading">Key Responsibilities</h2><div class="external-paneltrix-content external-paneltrix-content--colored" id="responsibilities-body"><div id="External::Careerspage::Renderrichtrixcontent-react-component-4d91a2ea-06e3-410e-842c-f2c5dbcdbfff"><div><div><!--block--><strong>The impact you’ll make<br></strong><br></div><div><!--block--><strong>Create connections that convert</strong></div><ul><li><!--block-->Confidently approach and engage clients, opening conversations that feel welcoming, relevant and personal.</li><li><!--block-->Ask thoughtful questions and actively listen to uncover individual skincare concerns, goals and preferences.</li><li><!--block-->Deliver tailored consultations and use HD skin scans and ELEMIS consultation tools to make recommendations more personal, meaningful and compelling.</li><li><!--block-->Guide clients through product choices with confidence, helping them understand the benefits and value of the right skincare routine.</li><li><!--block-->Build trust at every stage of the sales journey, creating a premium experience that inspires clients to buy with confidence.<br>&nbsp;</li></ul><div><!--block--><strong>Turn recommendations into results</strong></div><ul><li><!--block-->Take a proactive approach to selling, making the most of every interaction to convert interest into purchases and maximise sales opportunities.</li><li><!--block-->Build complete skincare routines and complementary product recommendations that meet client needs while growing basket value.</li><li><!--block-->Own your KPIs, including sales targets, conversion, average transaction value and repeat business, using performance insights to identify opportunities and improve results.</li><li><!--block-->Confidently communicate product benefits, overcome objections and help clients make informed purchasing decisions.</li><li><!--block-->Follow up with clients, encourage repeat purchases and nurture relationships that strengthen retention and long-term brand loyalty.</li><li><!--block-->Celebrate individual and team achievements, bringing energy, ambition and accountability to a target-driven environment.<br>&nbsp;<br><br></li></ul><div><!--block--><strong>Bring the ELEMIS experience to life</strong></div><ul><li><!--block-->Develop expert knowledge of ELEMIS products, ingredients, skincare routines and latest innovations.</li><li><!--block-->Translate skincare science into clear, engaging conversations that demonstrate product benefits and build client confidence.</li><li><!--block-->Represent ELEMIS with authenticity, enthusiasm and professionalism, delivering a consistent luxury experience at every touchpoint.</li><li><!--block-->Maintain exceptional counter standards and support product launches, events and in-store experiences that generate excitement and sales.</li><li><!--block-->Work collaboratively with your team to share knowledge, build momentum and deliver outstanding results together.<br>&nbsp;<br><br></li></ul><div><!--block--><strong>The qualities that set you apart<br><br></strong>You love connecting with people and have a genuine passion for skincare. You’re confident starting conversations, curious about what makes each client unique and motivated by finding the right solution for every need.<br><br></div><div><!--block-->You understand that successful selling is about more than a transaction. It’s about building trust, communicating value and creating an experience that makes clients want to return. 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