<div class="col-span-12 desktop:col-span-10 desktop:col-start-2 ng-tns-c2612033249-2 ng-star-inserted"><div class="ng-tns-c2612033249-2"><div class="flex flex-col-reverse tablet:flex-row tablet:gap-12 ng-tns-c2612033249-2"><div id="job-desription" class="INHERIT DEFAULT-UL basis-0 flex-grow ng-tns-c2612033249-2"><p>As a<strong> Sales Assistant</strong> at a Ryman Post Office, you’ll be at the heart of the store, helping customers with their everyday Post Office and retail needs while creating a friendly, efficient and welcoming experience.</p><p>You’ll be someone customers can rely on – whether they’re popping in to send a parcel, picking up travel money or simply need some help. You’ll combine excellent customer service with strong product knowledge and a confident approach to sales, making sure every customer leaves feeling looked after.</p><p><strong>What you’ll be doing</strong></p><ul><li>Welcome and serve customers enthusiastically, taking the time to understand what they need and finding the right solution.</li><li>Provide knowledgeable, friendly and efficient service across both Ryman and Post Office services.</li><li>Operate the till confidently and accurately, processing different payment methods while following all customer care, security and compliance procedures.</li><li>Build your knowledge of our products and services, keeping your skills up to date so you can give customers the best possible advice.</li><li>Spot opportunities to recommend relevant products and services that genuinely add value for the customer.</li><li>Approach customers confidently and politely, creating positive conversations and building strong customer relationships.</li><li>Handle customer queries, difficulties and complaints professionally, always looking for a positive solution.</li><li>Work as part of a supportive team, helping the store run smoothly during busy periods.</li><li>Follow company Health &amp; Safety, security and operational procedures consistently.</li><li>Play your part in delivering strong sales and commercial results while keeping the customer at the centre of everything you do.</li></ul><p><strong>What you’ll bring</strong></p><ul><li>Previous experience in a retail or customer-facing environment.</li><li>Enthusiasm for both the Ryman and Post Office brands.</li><li>A natural ability to build relationships and become a trusted ambassador for both brands.</li><li>Experience working in a busy, multi-tasking environment where priorities can change quickly.</li><li>Excellent communication and teamwork skills.</li><li>A confident and polite approach to speaking with customers and recommending products.</li><li>Strong customer service and sales skills, with the ability to identify opportunities and deliver results.</li><li>The confidence to deal calmly and professionally with customer queries, difficulties and complaints.</li><li>A strong focus on accuracy, security and compliance.</li><li>A positive, reliable and flexible attitude.</li><li>A genuine team-player mentality – you’ll be someone your colleagues can count on.</li><li>Most importantly, a passion for making every customer interaction a great one.</li></ul><p><strong>What’s in it for you?</strong></p><ul><li>Competitive salary with the opportunity to earn company bonus, company pension (with enhancement options), and a referral scheme.</li><li>Generous holiday allowance plus an extra wellbeing day to recharge.</li><li>Tailored training, structured career progression, and funded apprenticeship programmes.</li><li>Exclusive discounts across all group brands (Ryman, Robert Dyas, Boux Avenue), Cycle2Work scheme, and access to mental health first aiders and wellness support.</li><li>A collaborative team with recognition awards and regular social events.</li></ul><p><br><strong>About Ryman</strong></p><p>With over 130 years of heritage, Ryman is the UK’s go-to destination for stationery, office supplies, and tech. Operating over 200 stores alongside a thriving digital presence, we are proud to be part of the Theo Paphitis Retail Group (including Robert Dyas, Boux Avenue, and London Graphic Centre).</p><p>We are a resilient, innovative, and customer-first business. We believe in equipping our people with the tools they need to grow, thrive, and succeed.</p><p><em><strong>Ryman is an equal opportunities employer. We celebrate diversity and are committed to building an inclusive environment where everyone can be themselves at work.</strong></em></p></div><div class="mb-[20px] tablet:mt-0 tablet:mb-0 tablet:w-[332px] mobile:w-full ng-tns-c2612033249-2"><job-description-card class="ng-tns-c2612033249-2"><div class="w-full mb-[20px] tablet:mb-0 border-1 border-neutral-200 bg-neutral-25 rounded-md shadow-300 group" style="font-family: Montserrat;"><!----><div class="h-[192px] w-full ng-star-inserted"><div class="overflow-hidden rounded-t-md"><img class="h-[192px] w-full object-cover group-hover:scale-110 duration-500 transition-transform" src="https://talosatscareerssites.blob.core.windows.net/cpb-site-assets/3159/vacancy-images/ba9af94b-7463-4b4b-b87c-116683f08d62-Ryman%20Sales%20Assistant%201.png" alt="Sales Assistant "></div></div><!----><div class="flex flex-1 h-[1px] bg-neutral-200 mx-6 ng-star-inserted"></div><!----><div class="p-5 tablet:p-8"><div class="flex flex-col gap-5"><div class="paragraph-2 font-semibold"> Post Office Sales Assistant </div><div class="flex gap-2 items-start ng-star-inserted"><div class="mt-[2px]"><i class="fak fa-talos-location-pin fa-xl text-neutral-400"></i></div><div class="flex flex-col items-start"><div class="ng-star-inserted"><p class="paragraph-2 font-medium text-neutral-600 ng-star-inserted axiom1-0 axiom-scraped-1" style="font-family: Montserrat;"> London, Greater London, United Kingdom </p><!----></div><div class="ng-star-inserted"><p class="paragraph-3 text-4 ng-star-inserted" style="font-family: Montserrat;"> WC2R 0LT</p><!----></div><!----><!----></div></div><!----><div class="flex gap-2 ng-star-inserted"><div class="items-start mt-[2px]"><i class="fak fa-talos-dollar fa-xl text-neutral-400"></i></div><span class="paragraph-2 font-medium text-neutral-600 axiom2-0 axiom-scraped-2"> £11.21 to £13.07per hour <!----></span></div><!----><div class="flex gap-2 items-center ng-star-inserted"><i class="fak fa-talos-clock fa-xl text-neutral-400"></i><span class="paragraph-2 font-medium text-neutral-600 axiom3-0 axiom-scraped-3"> Permanent - Part-time </span></div><!----><div class="border-b border-neutral-200 w-full"></div><div class="flex flex-col flex-wrap mt-5 ng-star-inserted"><p class="paragraph-1 text-neutral-500 min-w-fit ng-star-inserted" style="font-family: Montserrat;"> Brand </p><p class="mb-5 paragraph-2 font-medium text-neutral-600 ng-star-inserted" style="font-family: Montserrat;"> Ryman </p><p class="paragraph-1 text-neutral-500 min-w-fit ng-star-inserted" style="font-family: Montserrat;"> Store Name </p><p class="mb-5 paragraph-2 font-medium text-neutral-600 ng-star-inserted" style="font-family: Montserrat;"> Strand </p><p class="paragraph-1 text-neutral-500 min-w-fit ng-star-inserted" style="font-family: Montserrat;"> Hours </p><p class="mb-5 paragraph-2 font-medium text-neutral-600 ng-star-inserted" style="font-family: Montserrat;"> 14 </p><p class="paragraph-1 text-neutral-500 min-w-fit ng-star-inserted" style="font-family: Montserrat;"> Working Pattern </p><p class="mb-5 paragraph-2 font-medium text-neutral-600 ng-star-inserted" style="font-family: Montserrat;"> Weekdays and Weekends </p><!----></div><!----><!----><!----><!----></div></div></div></job-description-card><job-documents class="ng-tns-c2612033249-2"><!----></job-documents><div class="mt-8 mb-6 w-full border-t-1 border-neutral-200 ng-tns-c2612033249-2 ng-star-inserted"></div><p class="paragraph-1 ng-tns-c2612033249-2 ng-star-inserted">Share this vacancy</p><div class="flex flex-row mt-2 gap-[1.5rem] ng-tns-c2612033249-2 ng-star-inserted"><button type="button" class="h-[44px] tooltip-subject justify-center flex items-center px-5 py-2 border-1 border-neutral-200 rounded group ng-tns-c2612033249-2 hover:bg-neutral-50 active:bg-neutral-200 focus:bg-neutral-200 ng-star-inserted" id="copyLinkShareButton"><i class="ng-tns-c2612033249-2 fak fa-link text-6 text-neutral-500 group-hover:text-neutral-500"></i><div class="tooltip bottom-[5rem] points-bottom ng-tns-c2612033249-2"><div class="tooltip-content whitespace-nowrap ng-tns-c2612033249-2"><p class="font-primary ng-tns-c2612033249-2"> Copy link to clipboard </p></div></div></button><!----><button type="button" class="h-[44px] tooltip-subject justify-center flex items-center px-5 py-2 border-1 border-neutral-200 rounded group ng-tns-c2612033249-2 hover:bg-neutral-50 active:bg-neutral-200 focus:bg-neutral-200 ng-star-inserted" id="emailShareButton"><i class="ng-tns-c2612033249-2 fak fa-mail text-6 text-neutral-500 group-hover:text-neutral-500"></i><div class="tooltip bottom-[5rem] points-bottom ng-tns-c2612033249-2"><div class="tooltip-content whitespace-nowrap ng-tns-c2612033249-2"><p class="font-primary ng-tns-c2612033249-2"> Share via Email </p></div></div></button><!----><button type="button" class="h-[44px] tooltip-subject justify-center flex items-center px-5 py-2 border-1 border-neutral-200 rounded group ng-tns-c2612033249-2 hover:bg-[#E7F4FF] focus:bg-[#B9DAF5] ng-star-inserted" id="linkedInShareButton"><i class="ng-tns-c2612033249-2 fak fa-linkedin text-6 text-neutral-500 group-hover:text-[#2771AC] group-focus:text-[#2771AC]"></i><div class="tooltip bottom-[5rem] points-bottom ng-tns-c2612033249-2"><div class="tooltip-content whitespace-nowrap ng-tns-c2612033249-2"><p class="font-primary ng-tns-c2612033249-2"> Share on LinkedIn </p></div></div></button><!----><button type="button" class="h-[44px] tooltip-subject justify-center flex items-center px-5 py-2 border-1 border-neutral-200 rounded group ng-tns-c2612033249-2 hover:bg-neutral-50 active:bg-neutral-200 focus:bg-neutral-200 ng-star-inserted" id="xShareButton"><i class="ng-tns-c2612033249-2 fak fa-x-1 text-6 text-neutral-500 group-hover:text-neutral-800"></i><div class="tooltip bottom-[5rem] points-bottom ng-tns-c2612033249-2"><div class="tooltip-content whitespace-nowrap ng-tns-c2612033249-2"><p class="font-primary ng-tns-c2612033249-2"> Share on X </p></div></div></button><!----><button type="button" class="h-[44px] tooltip-subject justify-center flex items-center px-5 py-2 border-1 border-neutral-200 rounded group ng-tns-c2612033249-2 hover:bg-[#D6DFF7] focus:bg-[#ACBADF] ng-star-inserted" id="facebookShareButton"><i class="ng-tns-c2612033249-2 fak fa-facebook text-6 text-neutral-500 group-hover:text-[#1840A8] group-focus:text-[#1840A8]"></i><div class="tooltip bottom-[5rem] points-bottom ng-tns-c2612033249-2"><div class="tooltip-content whitespace-nowrap ng-tns-c2612033249-2"><p class="font-primary ng-tns-c2612033249-2"> Share on Facebook </p></div></div></button><!----><!----></div><!----></div></div></div></div><!---->