<div data-v-0e62ab25="" class="flex xs12"><div data-v-0e62ab25=""><p id="isPasted"><span style="font-size: 16px;">Are you interested in a new career in Supported Housing, learning how to support our residents and keep our building secure? &nbsp;Our Night Duty Worker role might be the first step!</span></p><p><span style="font-size: 16px;">&nbsp;</span></p><p><span style="font-size: 16px;" id="isPasted">As part of our dedicated housing provision for 16-24 year old's based in Bulwell</span><span style="font-size: 16px;">, YMCA Robin Hood Group are looking for responsible, trustworthy and compassionate people to join our Support Housing team to oversee the smooth running of our building but also give our residents all the support and care they require. This is your opportunity to be part of this from the very beginning!</span></p><p><span style="font-size: 16px;">&nbsp;</span></p><p><span style="font-size: 16px;">Our Housing Duty Workers are at the heart and soul of our housing team; being the first person most of our residents come into contact with; you will be there to support them with anything they need but also oversee the smooth running of the building in general.</span></p><p><span style="font-size: 16px;">&nbsp;</span></p><p><span style="font-size: 16px;">You will share in our belief that everyone should have a fair chance to discover who they are and what they can become.&nbsp;</span></p><p><span style="font-size: 16px;">&nbsp;</span></p><p><span style="font-size: 16px;">Being a Housing Duty Worker is one of the busiest and most varied roles in our service; you will cover everything from support work, incidents, administration, security, fire safety, cleaning support, and anything else that might crop up while you are on shift.</span></p><p><span style="font-size: 16px;">&nbsp;</span></p><p><span style="font-size: 16px;">With specific interest in supporting young people, you will enjoy variety, loves being busy and thrives off never being able to predict exactly what will happen that day!</span></p><p><span style="font-size: 16px;">&nbsp;</span></p><p><span style="font-size: 16px;">You will support our residents by:</span></p><p><span style="font-size: 16px;">· Being there to provide advice and assistance</span></p><p><span style="font-size: 16px;">· Providing keys/replacements where needed.</span></p><p><span style="font-size: 16px;">· Collecting rent payments and dealing with queries or charges relating to rent payments</span></p><p><span style="font-size: 16px;">· Taking the time to ensure they understand their tenant obligations and their rights and responsibilities as outlined in the License Agreement</span></p><p><span style="font-size: 16px;">· Taking payments</span></p><p><span style="font-size: 16px;">· Providing first aid</span></p><p><span style="font-size: 16px;">· Responding to fire alarms</span></p><p><span style="font-size: 16px;">· Being a first point of call when dealing with incidents, including emergencies, including liaising with the police and other agencies to prevent damage/harm to our residents and buildings.</span></p><p><span style="font-size: 16px;">· Crisis Management and incident reporting.</span></p><p><span style="font-size: 16px;">· If needed, undertake facilities/domestic duties to maintain the upkeep of our building.</span></p><p><span style="font-size: 16px;">&nbsp;</span></p><p><span style="font-size: 16px;">You will also support applications from prospective residents, helping with form filling in etc as well as signposting other agencies who may be able to help them.</span></p><p><span style="font-size: 16px;">&nbsp;</span></p><p><span style="font-size: 16px;">You will work 37.5 hours per week, Sunday to Thursday 11pm - 7am.</span></p><p><span style="font-size: 16px;">&nbsp;</span></p><p><span style="font-size: 16px;">Why Work for Us?</span></p><p><span style="font-size: 16px;">&nbsp;</span></p><p><span style="font-size: 16px;">We are looking for someone ideally with experience or interested in gaining experience working in supported housing with vulnerable adults and young people aged 16-25 years old.</span></p><p><span style="font-size: 16px;">&nbsp;</span></p><p><span style="font-size: 16px;">However, we are also happy and able to give you the training and development to start your career in Housing.</span></p><p><span style="font-size: 16px;">&nbsp;</span></p><p><span style="font-size: 16px;">You will need to have an understanding of the needs of young people (aged 16 – 25) who may have drug, alcohol and other issues. Regardless of your background, you will be confident to deal with difficult situations and handle conflict appropriately.</span></p><p><span style="font-size: 16px;">&nbsp;</span></p><p><span style="font-size: 16px;">This role would suit you if you have experience or a desire to learn skills for social work, youth work, housing, drug and alcohol services, rehabilitation services, sociology, security and much more.</span></p><p><span style="font-size: 16px;">&nbsp;</span></p><p><span style="font-size: 16px;">This role will really push your personal skills as we are looking for someone, regardless of experience who can:</span></p><p><span style="font-size: 16px;">· Work with minimal supervision, use initiative, work alone and work as part of a team</span></p><p><span style="font-size: 16px;">· Respond quickly and effectively to emergencies</span></p><p><span style="font-size: 16px;">· Deal with conflict, manage aggressive behaviour and diffuse situations effectively</span></p><p><span style="font-size: 16px;">· Talk to people of all background and abilities, with excellent communication skills</span></p><p><span style="font-size: 16px;">· Form and maintain relationships with appropriate professional boundaries, acting as a role model for our residents.</span></p><p><span style="font-size: 16px;">&nbsp;</span></p><p><span style="font-size: 16px;">This post is subject to a satisfactory enhanced DBS check (paid for by YMCA) and registration with the DBS Update Service. We reserve the right to withdraw this role before the closing date should we be able to appoint to the role.</span></p><p><br></p><p><span style="font-size: 16px;">&nbsp;</span></p><p><span style="font-size: 16px;">&nbsp;</span></p></div></div>