<p class="customHTML"><span class="customHTML" style="font-family: arial, helvetica, sans-serif; font-size: 12pt;"><strong class="customHTML">Hospitality Team Member (Plant House) - Wychbold</strong></span></p><p class="customHTML"><span class="customHTML" style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">&nbsp;Webbs is an award-winning garden centre retailer with four stores and a growing ecommerce business. Our stores are premium garden centres with exceptional indoor and outdoor horticulture departments, a range of quality gifts, homeware, furniture and clothing. Our high-quality restaurants offer <span class="jobDetsMarker" style="display:none;"></span>freshly prepared, seasonally changing menus.</span></p><p class="customHTML"><span class="customHTML" style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">&nbsp;We're an independent family business with a great team of people. At Webbs our values are Team, Trust, Environment, Family and Personality. We have an excellent workplace culture with a focus on fun and wellbeing whilst we work hard to get the job done together. We’re proud to have won national awards including Best UK Workplace, Best UK Workplace for Women and Excellence in Wellbeing awards.</span></p><p class="customHTML"><span class="customHTML" style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">&nbsp;We are looking for an experienced Hospitality Team Member (Plant House) to join our friendly Hospitality team at our store in Wychbold, Worcestershire.</span></p><p class="customHTML"><span class="customHTML" style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">&nbsp;The role involves;</span></p><p class="customHTML"><span class="customHTML" style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">&nbsp;<strong class="customHTML">Customer Service</strong></span></p><ul class="customHTML"><li class="customHTML"><span class="customHTML" style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">Greeting quests - giving every guest a warm, friendly welcome.</span></li><li class="customHTML"><span class="customHTML" style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">Taking orders with care and accuracy, making sure customers feel looked after.</span></li><li class="customHTML"><span class="customHTML" style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">Serving food and drinks promptly, keeping presentation to a high standard.</span></li><li class="customHTML"><span class="customHTML" style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">Listening to and resolve any questions or concerns in a positive, helpful way.</span></li></ul><p class="customHTML"><span class="customHTML" style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">&nbsp;<strong class="customHTML">Food &amp; Drink Preparation</strong></span></p><ul class="customHTML"><li class="customHTML"><span class="customHTML" style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">Making a variety of hot and cold drinks, including fresh coffee and speciality beverages.</span></li><li class="customHTML"><span class="customHTML" style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">Helping prepare and present food so it looks and tastes its best.</span></li><li class="customHTML"><span class="customHTML" style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">Keeping counters stocked and displays looking fresh and inviting.</span></li></ul><p class="customHTML"><span class="customHTML" style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">&nbsp;<strong class="customHTML">Cleanliness &amp; Safety</strong></span></p><ul class="customHTML"><li class="customHTML"><span class="customHTML" style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">Keeping tables, counters, and service areas clean and tidy throughout the day.</span></li><li class="customHTML"><span class="customHTML" style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">Washing up dishes and equipment as needed.</span></li><li class="customHTML"><span class="customHTML" style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">Following food safety and hygiene guidelines to keep everyone safe.</span></li></ul><p class="customHTML"><span class="customHTML" style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">&nbsp;<strong class="customHTML">Working Together</strong></span></p><ul class="customHTML"><li class="customHTML"><span class="customHTML" style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">Supporting your team during busy times to keep service running smoothly.</span></li><li class="customHTML"><span class="customHTML" style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">Lending a hand with opening and closing tasks, such as setting up or shutting down equipment.</span></li><li class="customHTML"><span class="customHTML" style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">Restocking supplies and let the manager know if anything is running low.</span></li></ul><p class="customHTML"><span class="customHTML" style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">&nbsp;<strong class="customHTML">General Responsibilities</strong></span></p><ul class="customHTML"><li class="customHTML"><span class="customHTML" style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">Following health and safety rules at all times.</span></li><li class="customHTML"><span class="customHTML" style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">Keeping a neat, professional appearance and take pride in representing the café/restaurant/concession.</span></li><li class="customHTML"><span class="customHTML" style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">Joining in with promotions, seasonal events, or special activities when needed.</span></li></ul><p class="customHTML"><span class="customHTML" style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">&nbsp;The successful candidate will have previous hospitality experience ideally gained in a similar environment.</span></p><p class="customHTML"><span class="customHTML" style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">&nbsp;Food hygiene knowledge and allergen awareness would be advantageous but full training will be given.</span></p><p class="customHTML"><span class="customHTML" style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">&nbsp;<strong class="customHTML">This is a permanent position working 37.5 hours per week.</strong></span></p><p class="customHTML"><span class="customHTML" style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">&nbsp;We'd like to hear from candidates that are available to work flexibly across our weekday and weekend shifts.</span></p><p class="customHTML"><span class="customHTML" style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">&nbsp;The role is based at our store in Wychbold and so you must live within a reasonable commuting distance.</span></p><p class="customHTML"><span class="customHTML" style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">&nbsp;If you'd like to join our fun, friendly Webbs team then please click apply now</span></p><p class="customHTML"><span class="customHTML" style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">&nbsp;Job Types: Permanent&nbsp;</span></p><p class="customHTML"><span class="customHTML" style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">Hourly rate: £8.00 – £12.71.&nbsp; Salary will meet national minimum wage for age</span></p>