Head of Group Internal Communications & Engagement (43330)
Full Time
Nuneaton
Competitive
Job Description

<div class="earcuposdescription"><div class="earcuposdescriptionnote"><h1 class=" axiom0-1 axiom-scraped-0"><strong style="font-size: 11pt;">Location:</strong><span style="font-size: 11pt;"> Nuneaton, UK | Hybrid, 3 days per week in the office, </span>with<span style="font-size: 11pt;"> some </span>international<span style="font-size: 11pt;"> travel</span></h1><p><span style="font-size: 11pt;"><strong>Contract:</strong> Permanent | Full-time</span></p><h2><span style="font-size: 14pt;">About the role</span></h2><p><span style="font-size: 11pt;"><strong>Great communication connects people. Great leadership makes it matter.</strong></span></p><p><span style="font-size: 11pt;">At Holland &amp; Barrett, we're on a mission to make health and wellness a way of life for everyone. As we work towards our ambitious 2030 vision, we're looking for a Head of Group Internal Communications &amp; Engagement to help shape how we connect, communicate and engage colleagues across our global business.</span></p><p><span style="font-size: 11pt;">This is an exciting opportunity to make a real difference. You'll work closely with our CEO, CPO and Executive team, shape how we bring our strategy and culture to life, and lead a talented team to create communications and experiences that build trust, inspire colleagues and help our business succeed. We're looking for someone who can think strategically, bring fresh ideas and isn't afraid to roll up their sleeves to make great things happen.</span></p><h2><span style="font-size: 14pt;">What you'll be doing</span></h2><ul><li style="font-size: 11pt;"><span style="font-size: 11pt;">Shape and lead our Group Internal Communications &amp; Engagement strategy, connecting colleagues across markets with our purpose, direction and priorities.</span></li><li style="font-size: 11pt;"><span style="font-size: 11pt;">Be a trusted adviser to our CEO, CPO &amp; Executive team and senior leaders, bringing insight, creativity and the confidence to influence and challenge.</span></li><li style="font-size: 11pt;"><span style="font-size: 11pt;">Bring our strategy to life through compelling storytelling, leadership communications and experiences that create clarity, connection and pride.</span></li><li style="font-size: 11pt;"><span style="font-size: 11pt;">Help shape our culture, bringing our CARE values to life through colleague engagement, listening, recognition and meaningful moments.</span></li><li style="font-size: 11pt;"><span style="font-size: 11pt;">Lead communications and engagement for significant business change, helping colleagues understand what's happening, why it matters and what it means for them.</span></li><li style="font-size: 11pt;"><span style="font-size: 11pt;">Reimagine how we communicate, evolving our channels and embracing digital innovation, AI and colleague insights to improve engagement and impact.</span></li><li style="font-size: 11pt;"><span style="font-size: 11pt;">Lead and develop a high-performing, creative team, setting the direction while staying close to the work, personally shaping and delivering high-impact communications alongside your team.</span></li></ul><h2><span style="font-size: 14pt;">What you'll bring</span></h2><ul><li style="font-size: 11pt;"><span style="font-size: 11pt;">Significant experience leading internal communications and engagement in complex, multi-market organisations, ideally across frontline and office-based teams.</span></li><li style="font-size: 11pt;"><span style="font-size: 11pt;">The confidence, commercial understanding and judgement to influence, advise and constructively challenge senior leaders.</span></li><li style="font-size: 11pt;"><span style="font-size: 11pt;">Exceptional communication and storytelling skills, with the creativity to turn complex business priorities into messages that connect and inspire.</span></li><li style="font-size: 11pt;"><span style="font-size: 11pt;">Experience shaping culture, leading communications through organisational change and building high-performing teams.</span></li><li style="font-size: 11pt;"><span style="font-size: 11pt;">A creative, forward-thinking approach to communications, with the ability to move confidently between big-picture thinking and hands-on delivery, embracing innovation and using insight to improve impact.</span></li></ul><h2><span style="font-size: 14pt;">Benefits</span></h2><p><span style="font-size: 11pt;"><strong>Holidays</strong></span></p><ul><li style="font-size: 11pt;"><span style="font-size: 11pt;">33 days, including bank holidays</span></li><li style="font-size: 11pt;"><span style="font-size: 11pt;">Holiday purchase scheme</span></li></ul><p><span style="font-size: 11pt;"><strong>Health &amp; Wellbeing</strong></span></p><ul><li style="font-size: 11pt;"><span style="font-size: 11pt;">24/7 Virtual GP access</span></li><li style="font-size: 11pt;"><span style="font-size: 11pt;">Private medical insurance – single cover</span></li><li style="font-size: 11pt;"><span style="font-size: 11pt;">Annual free at-home health testing kit (after 6 months' service)</span></li><li style="font-size: 11pt;"><span style="font-size: 11pt;">Access to our Employee Assistance Programme and a network of Mental Health First Aiders whenever you need support</span></li></ul><p><span style="font-size: 11pt;"><strong>Financial Wellbeing</strong></span></p><ul><li style="font-size: 11pt;"><span style="font-size: 11pt;">Workplace pension with 5% employer contribution</span></li><li style="font-size: 11pt;"><span style="font-size: 11pt;">Life assurance (2x salary, after 6 months' service)</span></li></ul><p><span style="font-size: 11pt;"><strong>Reward</strong></span></p><ul><li style="font-size: 11pt;"><span style="font-size: 11pt;">Annual Bonus (subject to company and individual performance) up to 20%</span></li><li style="font-size: 11pt;"><span style="font-size: 11pt;">£50 Colleague product allowance on Holland &amp; Barrett products (after 6 months' service)</span></li></ul><p><span style="font-size: 11pt;"><strong>Lifestyle &amp; Everyday Benefits</strong></span></p><ul><li style="font-size: 11pt;"><span style="font-size: 11pt;">Access to cashback and discounts from a wide range of retailers</span></li><li style="font-size: 11pt;"><span style="font-size: 11pt;">25% colleague discount, available in store and online</span></li><li style="font-size: 11pt;"><span style="font-size: 11pt;">Free Wellhub membership, with discounted access to gyms, studios and premium wellbeing apps</span></li><li style="font-size: 11pt;"><span style="font-size: 11pt;">Cycle to Work scheme</span></li></ul><p><span style="font-size: 11pt;"><strong>Ready to shape how our people connect, communicate and thrive?</strong></span></p><p><span style="font-size: 11pt;">If you're a creative, commercially minded communications leader who loves bringing people together and making things happen, we'd love to hear from you.</span></p><p><span style="font-size: 11pt;"><strong>Apply today.</strong></span></p><h2><span style="font-size: 11pt;">About Holland &amp; Barrett</span></h2><p><span style="font-size: 11pt;">With over 150 years of experience, Holland &amp; Barrett is one of Europe's leading health and wellness retailers. We combine trusted expertise with fresh thinking to make wellness simple, accessible and achievable for everyone.</span></p><p><span style="font-size: 11pt;">We're building a business where colleagues can make a difference, grow and feel proud of what we achieve together.</span></p><h2><span style="font-size: 11pt;">Inclusion &amp; accessibility statement</span></h2><p><span style="font-size: 11pt;">At Holland &amp; Barrett, we believe everyone should feel welcome, valued and able to be themselves. We celebrate different backgrounds, experiences and perspectives and are committed to creating an inclusive workplace.</span></p><p><span style="font-size: 11pt;">If you need any adjustments during the recruitment process, please let us know. We're here to support you.</span></p><p><span style="font-size: 11pt;">#LI-Hybrid #LI-JK2</span></p><p>&nbsp;</p><p>&nbsp;</p><p>&nbsp;</p><p>&nbsp;</p><p><span style="font-family: 'open sans', sans-serif; font-size: 11pt;"><span class="ui-provider a b c d e f g h i j k l m n o p q r s t u v w x y z ab ac ae af ag ah ai aj ak" dir="ltr"><em><span data-teams="true">Holland and Barrett is an equal&nbsp;opportunity employer. We welcome diverse perspectives and are committed to creating an inclusive environment for all colleagues. We understand that when our colleagues are listened to, respected and valued for who they are, we build an&nbsp;organisation&nbsp;with belonging at its heart – making health and wellness a way of life for everyone.&nbsp;&nbsp;</span></em></span></span></p><p><span style="font-family: 'open sans', sans-serif; font-size: 11pt;"><span class="ui-provider a b c d e f g h i j k l m n o p q r s t u v w x y z ab ac ae af ag ah ai aj ak" dir="ltr"><em>Holland &amp; Barrett </em><em>does not accept unsolicited resumes from search firms/recruiters. Please do not forward resumes to our job alias, employees, or any other company location. Holland &amp; Barrett is not and will not be responsible for any fees if a candidate submitted by a search firm/recruiter unless otherwise agreed with respect to specific open position(s).</em></span></span></p></div></div>

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Holland & Barrett, established in 1870, is a leading European wellness retailer offering vitamins, supplements, ethical beauty, and personalised advice through 1000+ stores worldwide.

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