<p class="customHTML"><span class="customHTML" style="font-family:arial, helvetica, sans-serif; font-size:14pt">Webbs is an award-winning garden centre retailer with four stores and a growing ecommerce business. Our stores are premium garden centres with exceptional indoor and outdoor horticulture departments, a range of quality gifts, homeware, furniture and clothing. Our high quality restaurants offer freshly prepared, seasonally changing menus.</span></p><p class="customHTML"><span class="customHTML" style="font-family:arial, helvetica, sans-serif; font-size:14pt">We're <span class="jobDetsMarker" style="display:none;"></span><span class="jobDetsMarker"></span><span class="jobDetsMarker"></span><span class="jobDetsMarker"></span><span class="jobDetsMarker"></span><span class="jobDetsMarker"></span><span class="jobDetsMarker"></span><span class="jobDetsMarker"></span><span class="jobDetsMarker"></span><span class="jobDetsMarker"></span><span class="jobDetsMarker"></span><span class="jobDetsMarker"></span>an <span class="jobDetsMarker"></span>independent family business with a great team of people. We have an excellent workplace culture with a focus on fun and wellbeing whilst we work hard to get the job done together. We’re proud to have won national awards including Best Workplaces 2023, Best Workplaces for Wellbeing 2023, Best Workplaces for Women 2023, Best Workplaces 2024 and Best Workplaces (Retail, Hospitality &amp; Leisure) 2024.</span></p><p class="customHTML"><span class="customHTML" style="font-family:arial, helvetica, sans-serif; font-size:14pt">We have a fantastic opportunity for <b class="customHTML">three experienced retail sales advisors</b> to join our Seasonal department at our Millets Farm store on a zero hour, fixed term basis.</span></p><p class="customHTML"><span class="customHTML" style="font-family:arial, helvetica, sans-serif; font-size:14pt">The role’s purpose is to deliver excellent customer service by providing knowledgeable advice and support to customers on furniture and later in the year, Christmas products.</span></p><p class="customHTML"><span class="customHTML" style="font-family:arial, helvetica, sans-serif; font-size:14pt">You’ll drive sales, maintain product displays, and ensure the department is clean, well-stocked, and welcoming.</span></p><p class="customHTML"><b class="customHTML"><span class="customHTML" style="font-family:arial, helvetica, sans-serif; font-size:14pt">Responsibilities include:</span></b></p><ul class="customHTML"><li class="customHTML"><span class="customHTML" style="font-family:arial, helvetica, sans-serif; font-size:14pt">Greet customers warmly, help, and provide knowledgeable recommendations based on the customer needs.</span></li><li class="customHTML"><span class="customHTML" style="font-family:arial, helvetica, sans-serif; font-size:14pt">Meet or exceed individual and store sales targets through effective upselling, cross-selling, and promotional initiatives. Promote Webbs club card.</span></li><li class="customHTML"><span class="customHTML" style="font-family:arial, helvetica, sans-serif; font-size:14pt">Process sales transactions efficiently, handling cash and card payments accurately. Process refunds or exchanges, and issue receipts where necessary.</span></li><li class="customHTML"><span class="customHTML" style="font-family:arial, helvetica, sans-serif; font-size:14pt">Ensure shelves are well-stocked and products are attractively displayed. Assist with stock replenishment, inventory counts, and receiving deliveries.</span></li><li class="customHTML"><span class="customHTML" style="font-family:arial, helvetica, sans-serif; font-size:14pt">Set up and maintain engaging, themed displays that reflect current promotions or seasonal events.</span></li><li class="customHTML"><span class="customHTML" style="font-family:arial, helvetica, sans-serif; font-size:14pt">Handle customer concerns or queries professionally, escalating issues to the manager when necessary.</span></li><li class="customHTML"><span class="customHTML" style="font-family:arial, helvetica, sans-serif; font-size:14pt">Work cooperatively with colleagues and management to support store operations and ensure a positive customer experience.</span></li><li class="customHTML"><span class="customHTML" style="font-family:arial, helvetica, sans-serif; font-size:14pt">Stay informed about furniture and Christmas products, including new arrivals and bestsellers.</span></li><li class="customHTML"><span class="customHTML" style="font-family:arial, helvetica, sans-serif; font-size:14pt">Maintain a tidy, safe shopping environment, ensuring stock is stored appropriately and aisles are clear.</span></li></ul><p class="customHTML"><b class="customHTML"><span class="customHTML" style="font-family:arial, helvetica, sans-serif; font-size:14pt">The successful candidate will have:</span></b></p><ul class="customHTML"><li class="customHTML"><span class="customHTML" style="font-family:arial, helvetica, sans-serif; font-size:14pt">Retail sales experience.</span></li><li class="customHTML"><span class="customHTML" style="font-family:arial, helvetica, sans-serif; font-size:14pt">Experience of promoting and demonstrating products, upselling, meeting sales targets in a retail environment.</span></li><li class="customHTML"><span class="customHTML" style="font-family:arial, helvetica, sans-serif; font-size:14pt">Ability to merchandise and create inspirational visually exciting displays.</span></li><li class="customHTML"><span class="customHTML" style="font-family:arial, helvetica, sans-serif; font-size:14pt">Great customer service skills. You will enjoy customer interactions and be able to build rapport quickly. You'll be confident about approaching and engaging with customers with your naturally outgoing, positive personality. You’ll listen, ask questions and provide trusted, enthusiastic advice. You’ll also have experience of resolving customer queries.</span></li></ul><p class="customHTML"><span class="customHTML" style="font-family:arial, helvetica, sans-serif; font-size:14pt">Good IT and admin skills are also required because you'll be using our systems to process customer orders and keep our stock inventory up to date.</span></p><p class="customHTML"><span class="customHTML" style="font-size:14pt"><b class="customHTML"><span class="customHTML" style="font-family:arial, helvetica, sans-serif">This is a zero hour, fixed term position until the end of December, which may include working evenings and weekends.</span></b></span></p><p class="customHTML"><span class="customHTML" style="font-family:arial, helvetica, sans-serif; font-size:14pt">The role is based at our store in Frilford, Abingdon and so you must live within a reasonable commuting distance.</span></p><p class="customHTML"><span class="customHTML" style="font-size:14pt">If you’d like to join our fun, friendly and welcoming Webbs team, we’d love to hear from you! Simply click the&nbsp;<strong class="customHTML">“Apply Online”</strong>&nbsp;button below to begin your application.</span><span class="customHTML" style="font-size:14pt"></span></p>