<div ngcontent-ng-c981065802="" class="header-buttons flx gap-8 flx-spread pad-b-24"><b-button ngcontent-ng-c981065802="" b-btn="" nghost-ng-c3022743965="" data-type="primary" data-has-icon="false" data-disabled="false"><button ngcontent-ng-c3022743965="" type="button" class="primary medium"> Apply </button></b-button><b-button ngcontent-ng-c981065802="" b-btn="" nghost-ng-c3022743965="" data-type="tertiary" data-has-icon="true" data-disabled="false"><button ngcontent-ng-c3022743965="" type="button" class="tertiary medium" bicon="" data-icon-before="link-on" data-icon-before-size="medium" data-icon-before-color="inherit"> Share job </button></b-button></div><div ngcontent-ng-c981065802="" data-testid="job-ad-overview-details-fields" class="job-ad-overview-details-fields pad-b-16 brd-b"><b-form-generator-readonly ngcontent-ng-c981065802="" nghost-ng-c1690256598=""><div ngcontent-ng-c1690256598="" class="form-root row-gap display-only-form grid-layout-12-cols"><!----><!----><div ngcontent-ng-c1690256598="" class="form-element employmentType col-md-2"><!----><b-display-field-value ngcontent-ng-c1690256598="" nghost-ng-c4075198091="" data-mode="display-value"><b-form-element-label ngcontent-ng-c4075198091="" class="bfe-label flx flx-wrap clr-grey-600 mrg-b-8" nghost-ng-c1433335551=""><label ngcontent-ng-c1433335551="" nghost-ng-c1435733164="" for="display-value-employmenttype" id="label-display-value-employmenttype"><!----><!----><div ngcontent-ng-c1435733164="" class="btt initialized" data-max-lines="1"><span ngcontent-ng-c1435733164="">Employment type</span><!----></div></label><!----><!----><!----><!----></b-form-element-label><!----><div ngcontent-ng-c4075198091="" class="flx align-center hyphenate" id="display-value-employmenttype"><!----><p ngcontent-ng-c4075198091="" class="mrg-0 text pre-wrap axiom1-0 axiom-scraped-1">Permanent</p><!----><!----><!----></div><!----><!----><!----><!----><!----><!----><!----><!----><!----><!----></b-display-field-value><!----><!----><!----><!----></div><!----></div></b-form-generator-readonly></div><!----><div ngcontent-ng-c981065802="" class="fxl flx-col gap-16 mrg-t-16"><div ngcontent-ng-c981065802="" data-testid="description-overview-section"><div ngcontent-ng-c981065802="" role="heading" aria-level="5" class="pad-b-8 b-heading"> A bit about us. </div><div ngcontent-ng-c981065802="" class="section-content-container"><p dir="ltr"><span>Grind is a coffee company that lives in London. Since opening Shoreditch Grind in 2011, we've expanded across London with cafés, coffee trucks and a state-of-the-art coffee roastery.</span></p><p dir="ltr"><span>Our cafes and coffee shops are the beating heart of Grind, they are where it all began. We're a bustling hub in the heart of London's most iconic places, known for serving our specialty coffee and renowned bottomless brunches.</span></p><br><p dir="ltr"><span>We think coffee can be a force for good. Whether it's through creating the UK's first compostable coffee pods, our plastic-free packaging or carbon-free shipping - we're on a mission to be the world's most sustainable coffee company.</span></p><p dir="ltr"><span>In 2023, we created our charity, the Better Coffee Foundation, to undo the damage done by the global coffee industry - in our first year, we recovered 43 million pods' worth of ocean-bound plastic.</span></p></div><!----></div><div ngcontent-ng-c981065802="" data-testid="requirements-overview-section"><div ngcontent-ng-c981065802="" role="heading" aria-level="5" class="pad-b-8 b-heading"> A bit about the role. </div><div ngcontent-ng-c981065802="" class="section-content-container"><p dir="ltr"><span>We are looking for driven and experienced floor staff who are passionate about the hospitality industry and progressing their career. The atmosphere at Grind is fast-paced and vibrant, with a strong emphasis on quality service. As a Grind floor staff member, you will be quick on your feet, confident in delivering our Grind steps of service and never mind getting your hands dirty!</span></p><p dir="ltr"><span>To be eligible for this position, you will need to have previous experience of working in a restaurant (or similar) customer-focused environment and have a clear understanding of what it takes to deliver excellent customer service.</span></p></div><!----></div><div ngcontent-ng-c981065802="" data-testid="responsibilities-overview-section"><div ngcontent-ng-c981065802="" role="heading" aria-level="5" class="pad-b-8 b-heading"> Role responsibilities. </div><div ngcontent-ng-c981065802="" class="section-content-container"><ul><li dir="ltr" aria-level="1"><p dir="ltr" role="presentation"><span>Provide a memorable experience for any and every customer that visits</span></p></li><li dir="ltr" aria-level="1"><p dir="ltr" role="presentation"><span>Maintain a positive and friendly approach to colleagues and customers</span></p></li><li dir="ltr" aria-level="1"><p dir="ltr" role="presentation"><span>Possess a full understanding of Grind Steps of Service and all relevant product knowledge</span></p></li><li dir="ltr" aria-level="1"><p dir="ltr" role="presentation"><span>Deliver exemplary service in line with our Steps of Service procedures</span></p></li><li dir="ltr" aria-level="1"><p dir="ltr" role="presentation"><span>Adhere to company values and rules of professional conduct</span></p></li><li dir="ltr" aria-level="1"><p dir="ltr" role="presentation"><span>Wear full and correct uniform always&nbsp;</span></p></li><li dir="ltr" aria-level="1"><p dir="ltr" role="presentation"><span>Undertake regular training programs</span></p></li><li dir="ltr" aria-level="1"><p dir="ltr" role="presentation"><span>Work to support a busy team and contribute to team-driven results</span></p></li></ul><br><p dir="ltr"><span><strong>You’ll have.</strong></span></p><ul><li dir="ltr" aria-level="1"><p dir="ltr" role="presentation"><span>Ability to work well under pressure and use initiative</span></p></li><li dir="ltr" aria-level="1"><p dir="ltr" role="presentation"><span>Possess strong communication skills to enable effective dialogue with colleagues and customers</span></p></li><li dir="ltr" aria-level="1"><p dir="ltr" role="presentation"><span>Ability to problem solve and escalate complaints accordingly</span></p></li><li dir="ltr" aria-level="1"><p dir="ltr" role="presentation"><span>Dedicated team-player, who strives for excellence and leads by example&nbsp;</span></p></li><li dir="ltr" aria-level="1"><p dir="ltr" role="presentation"><span>Strong time-management and prioritisation skills</span></p></li></ul></div><!----></div><div ngcontent-ng-c981065802="" data-testid="benefits-overview-section"><div ngcontent-ng-c981065802="" role="heading" aria-level="5" class="pad-b-8 b-heading"> Diversity and Inclusion. </div><div ngcontent-ng-c981065802="" class="section-content-container"><p dir="ltr"><span>Grind is an equal opportunity employer and we value diversity at our company. We do not discriminate on the basis of race, colour, national origin, religion, gender, gender identity or expression, sexual orientation, marital status, age, veteran status, or disability status.</span></p><p dir="ltr"><span>If there are any adjustments you need to help you bring your best self to an interview with us please let us know.</span></p><p dir="ltr"><br></p><p dir="ltr"><span><strong>Benefits and Perks.</strong></span></p><ul><li dir="ltr" aria-level="1"><p dir="ltr" role="presentation"><span data-sheets-root="1">NEST Pension: We offer a pension scheme to help you plan for your future.</span></p></li><li dir="ltr" aria-level="1"><p dir="ltr" role="presentation"><span data-sheets-root="1">Stream: Take control of your finances with on-demand access to your earned wages, financial coaching, and more.</span></p></li><li dir="ltr" aria-level="1"><p dir="ltr" role="presentation"><span data-sheets-root="1">Financial support: access to interest-free, short-term loans when you need them most</span></p></li><li dir="ltr" aria-level="1"><p dir="ltr" role="presentation"><span data-sheets-root="1">Referral Bonus: Earn up to £300 in tiered bonuses for referring great talent to our team</span></p></li><li dir="ltr" aria-level="1"><p dir="ltr" role="presentation"><span data-sheets-root="1">Discounts online: Up to 40% off our retail line online.</span></p></li><li dir="ltr" aria-level="1"><p dir="ltr" role="presentation"><span data-sheets-root="1">SpectrumLife: Access our confidential Employee Assistance Program (EAP) for personal and professional support.</span></p></li><li dir="ltr" aria-level="1"><p dir="ltr" role="presentation"><span data-sheets-root="1">Crew Card: Enjoy 50% off all food and drinks, plus two free coffees a day at Grind locations.</span></p></li><li dir="ltr" aria-level="1"><p dir="ltr" role="presentation"><span data-sheets-root="1">Friends &amp; Family Discount: Share the love with discounts for your friends and family on our website and at our sites.</span></p></li><li dir="ltr" aria-level="1"><p dir="ltr" role="presentation"><span data-sheets-root="1">Meals on Duty: Enjoy one staff meal on shifts over 4 hours, and two staff meals on shifts over 12 hours</span></p></li><li dir="ltr" aria-level="1"><p dir="ltr" role="presentation"><span data-sheets-root="1">Social Events: Join us for team social events to connect and have fun.</span></p></li><li dir="ltr" aria-level="1"><p dir="ltr" role="presentation"><span data-sheets-root="1">Enhanced Maternity and Paternity: Enjoy enhanced maternity and paternity benefits once eligible.</span></p></li><li dir="ltr" aria-level="1"><p dir="ltr" role="presentation"><span data-sheets-root="1">Wellbeing Allowance: Up to £75 annually to spend on your wellbeing.&nbsp;</span></p></li><li dir="ltr" aria-level="1"><p dir="ltr" role="presentation"><span data-sheets-root="1">Birthday Treat: £20 birthday gift</span></p></li></ul><p dir="ltr"><br></p><p dir="ltr"><span>Grind run a tronc scheme, which is managed by an independent tronc master. Tronc payments are variable and not guaranteed, this number is likely to fluctuate depending on site performance and individual eligibility.</span></p></div><!----></div><!----><div ngcontent-ng-c981065802="" data-testid="pay-transparency-salary-block" class="pay-transparency-salary-block"><div ngcontent-ng-c981065802="" role="heading" aria-level="5" class="pad-b-8 b-heading"> Salary range </div><ul ngcontent-ng-c981065802="" class="pay-transparency-salary-list mrg-0 pad-l-20"><li _ngcontent-ng-c981065802="" data-testid="pay-transparency-salary-range">12.71 – 13.5 GBP Hourly</li><!----><!----></ul></div><!----></div><!---->