Digital Trading Executive
Full Time
Watford, Hertfordshire
Competitive
Job Description

<span id="docs-internal-guid-2b9ab0c0-7fff-3258-c9d5-be30779e2c40"><p dir="ltr" style="line-height: 1.38; margin-bottom: 0pt; margin-top: 0pt;"><span style="font-family: Calibri, sans-serif; font-size: 11pt; font-variant: normal; vertical-align: baseline; white-space: pre-wrap;">We’re looking for a Digital Trading Executive to join our Digital Trading team. You’ll&nbsp; support the growth of Digital sales through wickes.co.uk, apps, and online-in-store. You’ll focus on</span></p><p dir="ltr" style="line-height: 1.38; margin-bottom: 0pt; margin-top: 0pt;"><span style="font-family: Calibri, sans-serif; font-size: 11pt; font-variant: normal; vertical-align: baseline; white-space: pre-wrap;">supporting the execution of the Trading Plan on digital platforms and operating web merchandising systems and platforms to support category sales. You’ll also gather performance insights, and help to translate them into actions / interventions.&nbsp;</span></p><br><p dir="ltr" style="line-height: 1.38; margin-bottom: 0pt; margin-top: 0pt;"><span style="font-family: Calibri, sans-serif; font-size: 11pt; font-weight: 700; font-variant: normal; vertical-align: baseline; white-space: pre-wrap;">What you’ll be doing:</span></p><p dir="ltr" style="line-height: 1.38; margin-bottom: 0pt; margin-top: 0pt;"><span style="font-family: Calibri, sans-serif; font-size: 11pt; font-weight: 700; font-variant: normal; vertical-align: baseline; white-space: pre-wrap;">Trading Plan delivery</span></p><p dir="ltr" style="line-height: 1.38; margin-bottom: 0pt; margin-top: 0pt;"><span style="font-family: Calibri, sans-serif; font-size: 11pt; font-variant: normal; vertical-align: baseline; white-space: pre-wrap;">Support the delivery of the trading plan, working with management and colleagues in the day to day implementations. Focus on a range of categories, and ensure campaigns are delivered timely and as per brief. The trading plan consists of time limited promotions, price savings, range reviews and newness, etc. The Digital Trading Executive will specifically focus on briefing, updating and checking content related to the Trading Plan. On occasion, directly upload / update the website using content management systems.</span></p><p dir="ltr" style="line-height: 1.38; margin-bottom: 0pt; margin-top: 0pt;"><span style="font-family: Calibri, sans-serif; font-size: 11pt; font-weight: 700; font-variant: normal; vertical-align: baseline; white-space: pre-wrap;">eCommerce</span></p><p dir="ltr" style="line-height: 1.38; margin-bottom: 0pt; margin-top: 0pt;"><span style="font-family: Calibri, sans-serif; font-size: 11pt; font-variant: normal; vertical-align: baseline; white-space: pre-wrap;">Work across a set of tools and systems to optimise the website performance and grow sales. This includes, but is not limited to : Site Search, visual merchandising, category landing pages, reviews, bundling, social proofing, product presentation, cross / up sell, navigation, etc. working alongside colleagues internally (Digital Experience, Product Owners, etc.) and third parties (Agencies, Service Suppliers). The Digital Trading Executive will be an active collaborator in that space, and will be an expert in operating these tools and systems.</span></p><p dir="ltr" style="line-height: 1.38; margin-bottom: 0pt; margin-top: 0pt;"><span style="font-family: Calibri, sans-serif; font-size: 11pt; font-weight: 700; font-variant: normal; vertical-align: baseline; white-space: pre-wrap;">Customer journeys</span></p><p dir="ltr" style="line-height: 1.38; margin-bottom: 0pt; margin-top: 0pt;"><span style="font-family: Calibri, sans-serif; font-size: 11pt; font-variant: normal; vertical-align: baseline; white-space: pre-wrap;">Ensure the Website and other elements of the digital ecosystem are up to date, by ensuring regular walk-throughs of the category. Working and supporting&nbsp; management, utilise analytics and insights platforms to understand friction points in the journeys, how customers enter and navigate the website, for each category, and propose updates, improvements, tests, quick win actions, etc. to optimise conversion rates and sales, working alongside the Digital Experience team.&nbsp;</span></p><p dir="ltr" style="line-height: 1.38; margin-bottom: 0pt; margin-top: 0pt;"><span style="font-family: Calibri, sans-serif; font-size: 11pt; font-weight: 700; font-variant: normal; vertical-align: baseline; white-space: pre-wrap;">Stakeholders management</span></p><p dir="ltr" style="line-height: 1.38; margin-bottom: 0pt; margin-top: 0pt;"><span style="font-family: Calibri, sans-serif; font-size: 11pt; font-variant: normal; vertical-align: baseline; white-space: pre-wrap;">Work closely with counterparts in the Commercial team (Buyers, Planners), and develop an effective relationship. Share and discuss performance, insights and how to optimise the sales of the categories through digital.</span></p><p dir="ltr" style="line-height: 1.38; margin-bottom: 0pt; margin-top: 0pt;"><span style="font-family: Calibri, sans-serif; font-size: 11pt; font-weight: 700; font-variant: normal; vertical-align: baseline; white-space: pre-wrap;">Reporting &amp; Insights</span></p><p dir="ltr" style="line-height: 1.38; margin-bottom: 0pt; margin-top: 0pt;"><span style="font-family: Calibri, sans-serif; font-size: 11pt; font-variant: normal; vertical-align: baseline; white-space: pre-wrap;">Help to provide additional insights on eCommerce performance to understand what drives Sales, and support recommendations for specific interventions to optimise performance. Focus on KPIs such as Inbound Traffic, Conversion Rate, Path to purchase, ATV, etc. with the ability to present relevant reports &amp; insights at category level. Produce relevant reports using Google Analytics, Contentsquare, or system specific data points.</span></p><br><p dir="ltr" style="line-height: 1.38; margin-bottom: 0pt; margin-top: 0pt;"><span style="font-family: Calibri, sans-serif; font-size: 11pt; font-weight: 700; font-variant: normal; vertical-align: baseline; white-space: pre-wrap;">What we’re looking for:</span></p><p dir="ltr" style="line-height: 1.38; margin-bottom: 0pt; margin-top: 0pt;"><span style="font-family: Calibri, sans-serif; font-size: 11pt; font-variant: normal; vertical-align: baseline; white-space: pre-wrap;">Ideally you’ll be educated to Degree level or equivalent with 2+ years experience in digital eCommerce and website trading. We will, however, consider graduates with potential and who have studied and/or trained in the Digital marketing / ecommerce field. You’ll&nbsp; have a first experience&nbsp; across some of eCommerce elements such as product discovery / search, visual merchandising, trading. As well as this you:&nbsp;</span></p><p dir="ltr" style="line-height: 1.38; margin-bottom: 0pt; margin-top: 0pt;"><span style="font-family: Calibri, sans-serif; font-size: 11pt; font-variant: normal; vertical-align: baseline; white-space: pre-wrap;">Will understand eCommerce KPIs (e.g. traffic, conversion, atv, path to purchase, etc.) and feel&nbsp; at ease with numbers</span></p><p dir="ltr" style="line-height: 1.38; margin-bottom: 0pt; margin-top: 0pt;"><span style="font-family: Calibri, sans-serif; font-size: 11pt; font-variant: normal; vertical-align: baseline; white-space: pre-wrap;">Have excellent planning and organisation skills, and ensure on time delivery</span></p><p dir="ltr" style="line-height: 1.38; margin-bottom: 0pt; margin-top: 0pt;"><span style="font-family: Calibri, sans-serif; font-size: 11pt; font-variant: normal; vertical-align: baseline; white-space: pre-wrap;">Will be able to build relationships and liaise with business and external stakeholders</span></p><p dir="ltr" style="line-height: 1.38; margin-bottom: 0pt; margin-top: 0pt;"><span style="font-family: Calibri, sans-serif; font-size: 11pt; font-variant: normal; vertical-align: baseline; white-space: pre-wrap;">Will understand CRO principles, and how it translates to actions and/or testing</span></p><p dir="ltr" style="line-height: 1.38; margin-bottom: 0pt; margin-top: 0pt;"><span style="font-family: Calibri, sans-serif; font-size: 11pt; font-variant: normal; vertical-align: baseline; white-space: pre-wrap;">Will have experience of product discovery and/or “searchandising” (Bloomreach, Algolia, etc.)&nbsp;</span></p><p dir="ltr" style="line-height: 1.38; margin-bottom: 0pt; margin-top: 0pt;"><span style="font-family: Calibri, sans-serif; font-size: 11pt; font-variant: normal; vertical-align: baseline; white-space: pre-wrap;">Have used Google Analytics / GA4</span></p><p dir="ltr" style="line-height: 1.38; margin-bottom: 0pt; margin-top: 0pt;"><span style="font-family: Calibri, sans-serif; font-size: 11pt; font-variant: normal; vertical-align: baseline; white-space: pre-wrap;">Have used Contentsquare or equivalent</span></p><p dir="ltr" style="line-height: 1.38; margin-bottom: 0pt; margin-top: 0pt;"><span style="font-family: Calibri, sans-serif; font-size: 11pt; font-variant: normal; vertical-align: baseline; white-space: pre-wrap;">Experience of Dynamic Yield or equivalent personalisation / experimentation systems</span></p><p dir="ltr" style="line-height: 1.38; margin-bottom: 0pt; margin-top: 0pt;"><span style="font-family: Calibri, sans-serif; font-size: 11pt; font-variant: normal; vertical-align: baseline; white-space: pre-wrap;">Experience of CMS systems, Google Sheets / Excel</span></p><p dir="ltr" style="line-height: 1.38; margin-bottom: 0pt; margin-top: 0pt;"><span style="font-family: Calibri, sans-serif; font-size: 11pt; font-variant: normal; vertical-align: baseline; white-space: pre-wrap;">Will be able to work under tight deadlines on occasions, in a fast paced environment</span></p><p dir="ltr" style="line-height: 1.38; margin-bottom: 0pt; margin-top: 0pt;"><span style="font-family: Calibri, sans-serif; font-size: 11pt; font-variant: normal; vertical-align: baseline; white-space: pre-wrap;">Are willing to learn by doing, and from others</span></p><br><p dir="ltr" style="line-height: 1.38; margin-bottom: 0pt; margin-top: 0pt;"><span style="font-family: Calibri, sans-serif; font-size: 11pt; font-weight: 700; font-variant: normal; vertical-align: baseline; white-space: pre-wrap;">What can we offer you?</span></p><p dir="ltr" style="line-height: 1.38; margin-bottom: 0pt; margin-top: 0pt;"><span style="font-family: Calibri, sans-serif; font-size: 11pt; font-variant: normal; vertical-align: baseline; white-space: pre-wrap;">You’ll be supported with fantastic learning and development and have the opportunity to grow and develop your career with us. We also have an early careers network to support you if you’re in your first few years of your career.&nbsp;</span></p><p dir="ltr" style="line-height: 1.38; margin-bottom: 0pt; margin-top: 0pt;"><span style="font-family: Calibri, sans-serif; font-size: 11pt; font-weight: 700; font-variant: normal; vertical-align: baseline; white-space: pre-wrap;">We’ll also equip you with a benefits package that includes:&nbsp;</span></p><p dir="ltr" style="line-height: 1.38; margin-bottom: 0pt; margin-top: 0pt;"><span style="font-family: Calibri, sans-serif; font-size: 11pt; font-variant: normal; vertical-align: baseline; white-space: pre-wrap;">Competitive bonus</span></p><p dir="ltr" style="line-height: 1.38; margin-bottom: 0pt; margin-top: 0pt;"><span style="font-family: Calibri, sans-serif; font-size: 11pt; font-variant: normal; vertical-align: baseline; white-space: pre-wrap;">Save-as-you-earn scheme</span></p><p dir="ltr" style="line-height: 1.38; margin-bottom: 0pt; margin-top: 0pt;"><span style="font-family: Calibri, sans-serif; font-size: 11pt; font-variant: normal; vertical-align: baseline; white-space: pre-wrap;">Life Assurance</span></p><p dir="ltr" style="line-height: 1.38; margin-bottom: 0pt; margin-top: 0pt;"><span style="font-family: Calibri, sans-serif; font-size: 11pt; font-variant: normal; vertical-align: baseline; white-space: pre-wrap;">Enhanced contributory pension scheme after 2 years service</span></p><p dir="ltr" style="line-height: 1.38; margin-bottom: 0pt; margin-top: 0pt;"><span style="font-family: Calibri, sans-serif; font-size: 11pt; font-variant: normal; vertical-align: baseline; white-space: pre-wrap;">Colleague discount&nbsp;</span></p><p dir="ltr" style="line-height: 1.38; margin-bottom: 0pt; margin-top: 0pt;"><span style="font-family: Calibri, sans-serif; font-size: 11pt; font-variant: normal; vertical-align: baseline; white-space: pre-wrap;">Discount platform including savings and cash back at numerous retailers, savings on gym membership, cycle to work scheme</span></p><p dir="ltr" style="line-height: 1.38; margin-bottom: 0pt; margin-top: 0pt;"><span style="font-family: Calibri, sans-serif; font-size: 11pt; font-variant: normal; vertical-align: baseline; white-space: pre-wrap;">Our widely recognised wellbeing strategy is something we’re proud of at Wickes. As part of this, we offer a range of health and wellbeing benefits and support, including an Employee Assistance Programme, financial education &amp; loans, and access to parental, menopause and fertility support.&nbsp;</span></p><p dir="ltr" style="line-height: 1.38; margin-bottom: 0pt; margin-top: 0pt;"><span style="font-family: Calibri, sans-serif; font-size: 11pt; font-variant: normal; vertical-align: baseline; white-space: pre-wrap;">By giving you the support you need to do well at work, and the flexibility to make life work for you. We are giving you a career that doesn’t put your life on hold. Where you can be yourself, do your best work, and make a positive difference every day.</span></p><br><p dir="ltr" style="line-height: 1.38; margin-bottom: 0pt; margin-top: 0pt;"><span style="font-family: Calibri, sans-serif; font-size: 11pt; font-weight: 700; font-variant: normal; vertical-align: baseline; white-space: pre-wrap;">About Us:</span><span style="font-family: Calibri, sans-serif; font-size: 11pt; font-variant: normal; vertical-align: baseline; white-space: pre-wrap;">&nbsp;</span></p><p dir="ltr" style="line-height: 1.38; margin-bottom: 0pt; margin-top: 0pt;"><span style="font-family: Calibri, sans-serif; font-size: 11pt; font-variant: normal; vertical-align: baseline; white-space: pre-wrap;">Wickes is a multi-channel retailer operating in the home improvement market.&nbsp; With 50 years in industry, Wickes now generates revenue in excess of £1.6bn across 230 stores delivered by 8,000+ colleagues.&nbsp; But it is our culture that is considered our best kept secret; it’s a collaborative, down to earth, fun and inclusive environment where people feel part of a winning team. All our colleagues come from different backgrounds, but what we all have in common is a determination to succeed and a passion for being the best we can be. If that sounds like you, we’ll make you feel right at home.</span></p><br><p dir="ltr" style="line-height: 1.38; margin-bottom: 0pt; margin-top: 0pt;"><span style="font-family: Calibri, sans-serif; font-size: 11pt; font-style: italic; font-variant: normal; vertical-align: baseline; white-space: pre-wrap;">"We aim to create an inclusive workplace with colleagues’ wellbeing at the heart of everything we do.</span></p><p dir="ltr" style="line-height: 1.38; margin-bottom: 12pt; margin-top: 12pt;"><span style="font-family: Calibri, sans-serif; font-size: 11pt; font-style: italic; font-variant: normal; vertical-align: baseline; white-space: pre-wrap;">We’re a Disability Confident Employer and committed to building a diverse workforce that reflects the communities we serve. We welcome applications from disabled people and are committed to </span></p><div><span style="font-family: Calibri, sans-serif; font-size: 11pt; font-style: italic; font-variant: normal; vertical-align: baseline; white-space: pre-wrap;"><br></span></div></span>

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Home Retail
100 - 1,000+ Employees
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Your home improvement partner. We foster a unique, inclusive culture, empowering colleagues to shape the future of our industry while prioritising their safety, happiness, and growth.

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