<div class="col-span-12 desktop:col-span-10 desktop:col-start-2 ng-tns-c2612033249-2 ng-star-inserted"><div class="ng-tns-c2612033249-2"><div class="flex flex-col-reverse tablet:flex-row tablet:gap-12 ng-tns-c2612033249-2"><div id="job-desription" class="INHERIT DEFAULT-UL basis-0 flex-grow ng-tns-c2612033249-2"><p><span>As a <strong>Deputy Manager</strong> at Ryman, you’ll be a key leader in the store, working alongside the Store Manager to drive sales, profitability and exceptional customer service.</span></p><p><span>You’ll help lead, motivate and develop a strong team, making sure everyone understands how they contribute to the success of the store. With a strong focus on commercial performance, you’ll keep an eye on everything from sales and wages to shrinkage and customer feedback, while making sure our standards and compliance remain high.</span></p><p><span><strong>What you’ll be doing</strong></span></p><ul><li><span>Be a proud ambassador for Ryman and the wider Theo Paphitis Retail Group, building your knowledge and inspiring your team to do the same.</span></li><li><span>Create a customer-first culture where the team confidently engages with customers, understand their needs and recommend the right products, promotions and additional items.</span></li><li><span>Confidently handle customer complaints and challenges, finding positive solutions and protecting customer loyalty.</span></li><li><span>Lead by example, creating a great working environment where colleagues feel motivated, supported and empowered to deliver their best.</span></li><li><span>Deputise for the Store Manager, taking ownership of the store and team in their absence.</span></li><li><span>Communicate sales targets and results clearly, helping everyone understand what success looks like and how they can contribute.</span></li><li><span>Drive sales and profitability while keeping a close eye on key financial KPIs, including wages, wastage and shrinkage.</span></li><li><span>Support the Store Manager with resource planning, ensuring the store is staffed effectively and operates within agreed budgets.</span></li><li><span>Maintain high standards across visual merchandising, housekeeping, compliance and internal audits.</span></li><li><span>Build and share excellent product knowledge, helping the whole team become confident in what we sell.</span></li><li><span>Spot opportunities to increase sales and maximise every customer interaction through relevant recommendations and upselling.</span></li><li><span>Make sure the team consistently achieves and exceeds the expectations set by the Store Manager and wider business.</span></li><li><span>Ensure tills and company systems are operated accurately, securely and in line with company policies and procedures.</span></li><li><span>Attend meetings and training and make the most of opportunities to develop yourself and your team.</span></li><li><span>Take accountability for the safety and security of our people and property, ensuring the store operates safely and effectively.</span></li></ul><p><span><strong>What you’ll bring</strong></span></p><ul><li><span>A genuine passion for Ryman and the wider Theo Paphitis Retail Group.</span></li><li><span>A customer-first mindset and a passion for exceeding expectations.</span></li><li><span>Energy, enthusiasm and a strong drive to achieve results.</span></li><li><span>The confidence to lead, motivate and inspire a team.</span></li><li><span>A commercial mindset with the ability to spot opportunities to drive sales and profitability.</span></li><li><span>Strong communication and collaboration skills.</span></li><li><span>The ability to manage multiple priorities, challenges and deadlines effectively.</span></li><li><span>A proactive, self-motivated approach, with the ability to work independently as well as part of a team.</span></li><li><span>Adaptability and resilience – you’ll be comfortable working in a fast-paced environment where no two days are the same.</span></li><li><span>A commitment to learning and developing your own skills and those of your team.</span></li><li><span>Flexibility around working hours and location.</span></li><li><span>Most importantly, the ambition to step up, take ownership and make a real difference to your store and team.</span></li></ul><p><span><strong>What’s in it for you?</strong></span></p><ul><li><span>Competitive salary with the opportunity to earn company bonus, company pension (with enhancement options), and a referral scheme.</span></li><li><span>Generous holiday allowance plus an extra wellbeing day to recharge.</span></li><li><span>Tailored training, structured career progression, and funded apprenticeship programmes.</span></li><li><span>Exclusive discounts across all group brands (Ryman, Robert Dyas, Boux Avenue), Cycle2Work scheme, and access to mental health first aiders and wellness support.</span></li><li><span>A collaborative team with recognition awards and regular social events.</span></li></ul><p><span><strong>About Ryman</strong></span></p><p><span>With over 130 years of heritage, Ryman is the UK’s go-to destination for stationery, office supplies, and tech. Operating over 200 stores alongside a thriving digital presence, we are proud to be part of the Theo Paphitis Retail Group (including Robert Dyas, Boux Avenue, and London Graphic Centre).</span></p><p><span>We are a resilient, innovative, and customer-first business. We believe in equipping our people with the tools they need to grow, thrive, and succeed.</span></p><p><span><em><strong>Ryman is an equal opportunities employer. We celebrate diversity and are committed to building an inclusive environment where everyone can be themselves at work.</strong></em></span></p></div><div class="mb-[20px] tablet:mt-0 tablet:mb-0 tablet:w-[332px] mobile:w-full ng-tns-c2612033249-2"><job-description-card class="ng-tns-c2612033249-2"><div class="w-full mb-[20px] tablet:mb-0 border-1 border-neutral-200 bg-neutral-25 rounded-md shadow-300 group" style="font-family: Montserrat;"><!----><div class="h-[192px] w-full ng-star-inserted"><div class="overflow-hidden rounded-t-md"><img class="h-[192px] w-full object-cover group-hover:scale-110 duration-500 transition-transform" src="https://talosatscareerssites.blob.core.windows.net/cpb-site-assets/3159/vacancy-images/b2699682-aba0-4b81-9a01-077dc92d1ce6-Ryman%20Deputy%20Manager_Store%20Manager%20Vacancy%20Header%202.png" alt="Deputy Manager"></div></div><!----><div class="flex flex-1 h-[1px] bg-neutral-200 mx-6 ng-star-inserted"></div><!----><div class="p-5 tablet:p-8"><div class="flex flex-col gap-5"><div class="paragraph-2 font-semibold"> Deputy Manager </div><div class="flex gap-2 items-start ng-star-inserted"><div class="mt-[2px]"><i class="fak fa-talos-location-pin fa-xl text-neutral-400"></i></div><div class="flex flex-col items-start"><div class="ng-star-inserted"><p class="paragraph-2 font-medium text-neutral-600 ng-star-inserted axiom1-0 axiom-scraped-1" style="font-family: Montserrat;"> Notting Hill, Greater London, United Kingdom </p><!----></div><div class="ng-star-inserted"><p class="paragraph-3 text-4 ng-star-inserted" style="font-family: Montserrat;"> W11 3HT </p><!----></div><!----><!----></div></div><!----><div class="flex gap-2 ng-star-inserted"><div class="items-start mt-[2px]"><i class="fak fa-talos-dollar fa-xl text-neutral-400"></i></div><span class="paragraph-2 font-medium text-neutral-600 axiom2-0 axiom-scraped-2"> £26,910per year <!----></span></div><!----><div class="flex gap-2 items-center ng-star-inserted"><i class="fak fa-talos-clock fa-xl text-neutral-400"></i><span class="paragraph-2 font-medium text-neutral-600 axiom3-0 axiom-scraped-3"> Permanent - Full-time </span></div><!----><div class="border-b border-neutral-200 w-full"></div><div class="flex flex-col flex-wrap mt-5 ng-star-inserted"><p class="paragraph-1 text-neutral-500 min-w-fit ng-star-inserted" style="font-family: Montserrat;"> Brand </p><p class="mb-5 paragraph-2 font-medium text-neutral-600 ng-star-inserted" style="font-family: Montserrat;"> Ryman </p><p class="paragraph-1 text-neutral-500 min-w-fit ng-star-inserted" style="font-family: Montserrat;"> Store Name </p><p class="mb-5 paragraph-2 font-medium text-neutral-600 ng-star-inserted" style="font-family: Montserrat;"> Notting Hill Gate </p><p class="paragraph-1 text-neutral-500 min-w-fit ng-star-inserted" style="font-family: Montserrat;"> Hours </p><p class="mb-5 paragraph-2 font-medium text-neutral-600 ng-star-inserted" style="font-family: Montserrat;"> 37.5 </p><!----></div><!----><!----><!----><!----></div></div></div></job-description-card><job-documents class="ng-tns-c2612033249-2"><!----></job-documents><div class="mt-8 mb-6 w-full border-t-1 border-neutral-200 ng-tns-c2612033249-2 ng-star-inserted"></div><p class="paragraph-1 ng-tns-c2612033249-2 ng-star-inserted">Share this vacancy</p><div class="flex flex-row mt-2 gap-[1.5rem] ng-tns-c2612033249-2 ng-star-inserted"><button type="button" class="h-[44px] tooltip-subject justify-center flex items-center px-5 py-2 border-1 border-neutral-200 rounded group ng-tns-c2612033249-2 hover:bg-neutral-50 active:bg-neutral-200 focus:bg-neutral-200 ng-star-inserted" id="copyLinkShareButton"><i class="ng-tns-c2612033249-2 fak fa-link text-6 text-neutral-500 group-hover:text-neutral-500"></i><div class="tooltip bottom-[5rem] points-bottom ng-tns-c2612033249-2"><div class="tooltip-content whitespace-nowrap ng-tns-c2612033249-2"><p class="font-primary ng-tns-c2612033249-2"> Copy link to clipboard </p></div></div></button><!----><button type="button" class="h-[44px] tooltip-subject justify-center flex items-center px-5 py-2 border-1 border-neutral-200 rounded group ng-tns-c2612033249-2 hover:bg-neutral-50 active:bg-neutral-200 focus:bg-neutral-200 ng-star-inserted" id="emailShareButton"><i class="ng-tns-c2612033249-2 fak fa-mail text-6 text-neutral-500 group-hover:text-neutral-500"></i><div class="tooltip bottom-[5rem] points-bottom ng-tns-c2612033249-2"><div class="tooltip-content whitespace-nowrap ng-tns-c2612033249-2"><p class="font-primary ng-tns-c2612033249-2"> Share via Email </p></div></div></button><!----><button type="button" class="h-[44px] tooltip-subject justify-center flex items-center px-5 py-2 border-1 border-neutral-200 rounded group ng-tns-c2612033249-2 hover:bg-[#E7F4FF] focus:bg-[#B9DAF5] ng-star-inserted" id="linkedInShareButton"><i class="ng-tns-c2612033249-2 fak fa-linkedin text-6 text-neutral-500 group-hover:text-[#2771AC] group-focus:text-[#2771AC]"></i><div class="tooltip bottom-[5rem] points-bottom ng-tns-c2612033249-2"><div class="tooltip-content whitespace-nowrap ng-tns-c2612033249-2"><p class="font-primary ng-tns-c2612033249-2"> Share on LinkedIn </p></div></div></button><!----><button type="button" class="h-[44px] tooltip-subject justify-center flex items-center px-5 py-2 border-1 border-neutral-200 rounded group ng-tns-c2612033249-2 hover:bg-neutral-50 active:bg-neutral-200 focus:bg-neutral-200 ng-star-inserted" id="xShareButton"><i class="ng-tns-c2612033249-2 fak fa-x-1 text-6 text-neutral-500 group-hover:text-neutral-800"></i><div class="tooltip bottom-[5rem] points-bottom ng-tns-c2612033249-2"><div class="tooltip-content whitespace-nowrap ng-tns-c2612033249-2"><p class="font-primary ng-tns-c2612033249-2"> Share on X </p></div></div></button><!----><button type="button" class="h-[44px] tooltip-subject justify-center flex items-center px-5 py-2 border-1 border-neutral-200 rounded group ng-tns-c2612033249-2 hover:bg-[#D6DFF7] focus:bg-[#ACBADF] ng-star-inserted" id="facebookShareButton"><i class="ng-tns-c2612033249-2 fak fa-facebook text-6 text-neutral-500 group-hover:text-[#1840A8] group-focus:text-[#1840A8]"></i><div class="tooltip bottom-[5rem] points-bottom ng-tns-c2612033249-2"><div class="tooltip-content whitespace-nowrap ng-tns-c2612033249-2"><p class="font-primary ng-tns-c2612033249-2"> Share on Facebook </p></div></div></button><!----><!----></div><!----></div></div></div></div><!---->