Data Protection Admin (43379)
Full Time
Nuneaton
Competitive
Job Description

<div class="earcuposdescription"><div class="earcuposdescriptionnote"><p><strong>Location &amp; working arrangement</strong></p><p><strong>Nuneaton (CV10 7RH) | Full-time (37 hours) | 6-month fixed-term contract | Hybrid</strong></p><p>We offer hybrid working, with an expectation that you'll be present at our Holland &amp; Barrett office in Nuneaton.</p><p><strong>Intro</strong></p><p>Holland &amp; Barrett is growing - more markets and more complexity, which means more data.</p><p>The legal and ethical responsibility that comes with that is something we take seriously, and our Data Protection team is central to getting it right.</p><p>This is a chance to join that team on a 6-month fixed-term contract, get under the skin of how a major international retailer manages its data protection obligations and play an important part in keeping things running smoothly.</p><p><strong>What you'll be doing</strong></p><ul><li>Manage the Privacy Portal day-to-day, handling data subject rights requests including DSARs, erasures and complaints within regulatory timelines.</li><li>Coordinate the full DSAR process from discovery through to disclosure, redaction and application of exemptions under UK GDPR.</li><li>Manage erasure requests, making sure direct requests are accurately logged in the system.</li><li>Coordinate CCTV disclosure requests, securing, viewing, redacting and disclosing footage appropriately.</li><li>Assist with investigations into GDPR complaints from customers and employees.</li><li>Keep Privacy Rights Logs accurate and up to date.</li><li>Support the Deputy DPO and DPO with presentation materials and wider team activity.</li></ul><p><strong>What success looks like</strong></p><ul><li>DSARs and other rights requests are handled accurately and on time, helping H&amp;B meet its obligations and reduce regulatory risk.</li><li>The Deputy DPO and DPO have the headspace to focus on strategic projects because the day-to-day is in safe hands.</li><li>Internal stakeholders across Legal, HR, Marketing and Technology feel well-supported on data protection queries.</li></ul><p><strong>What you'll bring</strong></p><ul><li>Strong organisational skills and the ability to manage competing deadlines in a fast-moving environment.</li><li>Excellent written communication skills — you'll be responding to customers and employees on sensitive matters.</li><li>Confidence using Microsoft Office, including Outlook, Excel, Word and PowerPoint.</li><li>A genuine interest in data protection and a willingness to learn. <strong>Prior GDPR knowledge is a bonus, not a requirement.</strong></li><li>Experience in retail or customer service would be an advantage.</li><li>Familiarity with tools such as OneTrust, Zendesk or Secure Redact would be useful, but full training will be provided.</li></ul><p><strong>Benefits</strong></p><p><strong>Holidays</strong></p><ul><li>28 days, including bank holidays</li><li>Holiday purchase scheme</li></ul><p><strong>Health &amp; Wellbeing</strong></p><ul><li>24/7 Virtual GP access</li><li>Annual free at-home health testing kit (after 6 months' service)</li><li>Access to our Employee Assistance Programme and a network of Mental Health First Aiders whenever you need support</li></ul><p><strong>Financial Wellbeing</strong></p><ul><li>Workplace pension (auto-enrolment applies)</li><li>Life assurance (2x salary, after 6 months' service)</li></ul><p><strong>Reward</strong></p><ul><li>£50 Colleague product allowance on Holland &amp; Barrett products (after 6 months' service)</li></ul><p><strong>Lifestyle &amp; Everyday Benefits</strong></p><ul><li>Access to cashback and discounts from a wide range of retailers</li><li>25% colleague discount, available in store and online, with free delivery on online orders</li><li>Free Wellhub membership, with discounted access to gyms, studios and premium wellbeing apps</li><li>Cycle to Work scheme</li></ul><p>If you're organised, comfortable handling sensitive information and interested in building your knowledge of data protection, we'd like to hear from you.</p><p>You don't need to arrive as a GDPR expert. What matters is your attention to detail, willingness to learn and ability to handle important requests with care.</p><p><strong>About Holland &amp; Barrett</strong></p><p>At Holland &amp; Barrett, we exist to make health and wellness a way of life for everyone, adding quality years to life.</p><p>We've been trusted for more than 150 years, but we're continuing to evolve how we work, how we use data and technology, and how we support our customers.</p><p>Protecting people's information is an important part of maintaining that trust.</p><p><strong>Inclusion &amp; accessibility statement</strong></p><p>We want Holland &amp; Barrett to be a place where everyone feels welcome, respected and able to contribute.</p><p>Different backgrounds, experiences and perspectives make better teams and better decisions. We encourage you to apply even if you don't meet every requirement listed.</p><p>If you need any adjustments or additional support during the recruitment process, please let us know.</p><p><strong>#LI-Hybrid</strong></p></div></div>

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Holland & Barrett, established in 1870, is a leading European wellness retailer offering vitamins, supplements, ethical beauty, and personalised advice through 1000+ stores worldwide.

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