<div class="earcuposdescription"><div class="earcuposdescriptionnote"><p><strong><span data-contrast="auto">Location &amp;&nbsp;working arrangement</span></strong><span data-ccp-props="{}">&nbsp;</span></p><p><span data-contrast="auto">Nuneaton, UK | Permanent, full-time | Hybrid working</span><span data-ccp-props="{}">&nbsp;</span></p><p><span data-contrast="auto">We offer hybrid working, with an expectation that you'll be present at one of our Holland &amp; Barrett offices in Nuneaton (or another designated location) for a minimum of 2 days per week.</span><span data-ccp-props="{}">&nbsp;</span></p><p><strong><span data-contrast="auto">Intro</span></strong><span data-ccp-props="{}">&nbsp;</span></p><p><span data-contrast="auto">Help make every customer interaction count.</span><span data-ccp-props="{}">&nbsp;</span></p><p><span data-contrast="auto">As a CRM &amp; Loyalty Executive at Holland &amp; Barrett, you'll help bring our customer campaigns to life, making sure the right messages, offers and rewards reach the right people at the right time. Working closely with our CRM team, you'll support day-to-day trading activity, deliver accurate and engaging campaigns, and help us learn what works best for our customers.</span><span data-ccp-props="{}">&nbsp;</span></p><p><strong><span data-contrast="auto">What you'll be doing</span></strong><span data-ccp-props="{}">&nbsp;</span></p><ul><li><span data-contrast="auto">Build and launch CRM and loyalty campaigns using approved briefs.</span><span data-ccp-props="{}">&nbsp;</span></li><li><span data-contrast="auto">Set up customer audiences, links, personalisation and promotions, checking each detail before campaigns go live.</span><span data-ccp-props="{}">&nbsp;</span></li><li><span data-contrast="auto">Monitor campaign performance and support regular reporting to understand what's working.</span><span data-ccp-props="{}">&nbsp;</span></li><li><span data-contrast="auto">Keep campaign trackers and documentation accurate and up to date.</span><span data-ccp-props="{}">&nbsp;</span></li><li><span data-contrast="auto">Manage competing deadlines while maintaining campaign quality and delivery standards.</span><span data-ccp-props="{}">&nbsp;</span></li><li><span data-contrast="auto">Flag potential delivery risks and contribute ideas to improve our campaign processes.</span><span data-ccp-props="{}">&nbsp;</span></li></ul><p><strong><span data-contrast="auto">What you'll bring</span></strong><span data-ccp-props="{}">&nbsp;</span></p><ul><li><span data-contrast="auto">Experience in CRM or loyalty marketing campaign execution.</span><span data-ccp-props="{}">&nbsp;</span></li><li><span data-contrast="auto">Familiarity with CRM platforms; platform-specific training or experience would be an advantage.</span><span data-ccp-props="{}">&nbsp;</span></li><li><span data-contrast="auto">Good attention to detail when building, checking and deploying campaigns.</span><span data-ccp-props="{}">&nbsp;</span></li><li><span data-contrast="auto">Strong organisation and prioritisation skills to manage multiple campaigns and deadlines.</span><span data-ccp-props="{}">&nbsp;</span></li><li><span data-contrast="auto">A practical, collaborative approach and an interest in using campaign results to improve future activity.</span><span data-ccp-props="{}">&nbsp;</span></li></ul><p><strong><span data-contrast="auto">Benefits</span></strong><span data-ccp-props="{}">&nbsp;</span></p><p><span data-contrast="auto">Holidays</span><span data-ccp-props="{}">&nbsp;</span></p><ul><li><span data-contrast="auto">28 days, including bank holidays</span><span data-ccp-props="{}">&nbsp;</span></li><li><span data-contrast="auto">Holiday purchase scheme</span><span data-ccp-props="{}">&nbsp;</span></li></ul><p><span data-contrast="auto">Health &amp; Wellbeing</span><span data-ccp-props="{}">&nbsp;</span></p><ul><li><span data-contrast="auto">24/7 Virtual GP access</span><span data-ccp-props="{}">&nbsp;</span></li><li><span data-contrast="auto">Annual free at-home health testing kit (after 6 months' service)</span><span data-ccp-props="{}">&nbsp;</span></li><li><span data-contrast="auto">Access to our Employee Assistance Programme and a network of Mental Health First Aiders whenever you need support</span><span data-ccp-props="{}">&nbsp;</span></li></ul><p><span data-contrast="auto">Financial Wellbeing</span><span data-ccp-props="{}">&nbsp;</span></p><ul><li><span data-contrast="auto">Workplace pension (auto-enrolment applies)</span><span data-ccp-props="{}">&nbsp;</span></li><li><span data-contrast="auto">Life assurance (2x salary, after 6 months' service)</span><span data-ccp-props="{}">&nbsp;</span></li></ul><p><span data-contrast="auto">Reward</span><span data-ccp-props="{}">&nbsp;</span></p><ul><li><span data-contrast="auto">&nbsp;£50 colleague product allowance on Holland &amp; Barrett products (after 6 months' service)</span><span data-ccp-props="{}">&nbsp;</span></li></ul><p><span data-contrast="auto">Lifestyle &amp; Everyday Benefits</span><span data-ccp-props="{}">&nbsp;</span></p><ul><li><span data-contrast="auto">Access to cashback and discounts from a wide range of retailers</span><span data-ccp-props="{}">&nbsp;</span></li><li><span data-contrast="auto">25% colleague discount, available in store and online</span><span data-ccp-props="{}">&nbsp;</span></li><li><span data-contrast="auto">Free Wellhub membership, with discounted access to gyms, studios and premium wellbeing apps</span><span data-ccp-props="{}">&nbsp;</span></li><li><span data-contrast="auto">Cycle to Work scheme</span><span data-ccp-props="{}">&nbsp;</span></li></ul><p><span data-contrast="auto">Ready to&nbsp;help deliver campaigns that connect with customers and make a difference? Apply today and take the next step in your CRM and loyalty career with Holland &amp; Barrett.</span><span data-ccp-props="{}">&nbsp;</span></p><p><strong><span data-contrast="auto">About Holland &amp; Barrett</span></strong><span data-ccp-props="{}">&nbsp;</span></p><p><span data-contrast="auto">For over 150 years, Holland &amp; Barrett has helped people take steps towards better health and wellness. Our purpose is to make health and wellness a way of life for everyone, adding quality years to life. We combine knowledge, evidence and human connection to help make wellness simpler and more accessible.</span><span data-ccp-props="{}">&nbsp;</span></p><p><strong><span data-contrast="auto">Inclusion &amp; accessibility statement</span></strong><span data-ccp-props="{}">&nbsp;</span></p><p><span data-contrast="auto">We want everyone to feel welcome at Holland &amp; Barrett. We value different experiences, perspectives and abilities, and encourage applications from people of all backgrounds. If you need adjustments or support during the recruitment process, please let us know.</span><span data-ccp-props="{}">&nbsp;</span></p><p><span data-contrast="auto">#LI-Hybrid</span><span data-ccp-props="{}">&nbsp;</span></p><p><span data-ccp-props="{}">&nbsp;</span></p></div></div>