<div ngcontent-ng-c981065802="" class="header-buttons flx gap-8 flx-spread pad-b-24"><b-button ngcontent-ng-c981065802="" b-btn="" nghost-ng-c3022743965="" data-type="primary" data-has-icon="false" data-disabled="false"><button ngcontent-ng-c3022743965="" type="button" class="primary medium"> Apply </button></b-button><b-button ngcontent-ng-c981065802="" b-btn="" nghost-ng-c3022743965="" data-type="tertiary" data-has-icon="true" data-disabled="false"><button ngcontent-ng-c3022743965="" type="button" class="tertiary medium" bicon="" data-icon-before="link-on" data-icon-before-size="medium" data-icon-before-color="inherit"> Share job </button></b-button></div><div ngcontent-ng-c981065802="" data-testid="job-ad-overview-details-fields" class="job-ad-overview-details-fields pad-b-16 brd-b"><b-form-generator-readonly ngcontent-ng-c981065802="" nghost-ng-c1690256598=""><div ngcontent-ng-c1690256598="" class="form-root row-gap display-only-form grid-layout-12-cols"><!----><!----><div ngcontent-ng-c1690256598="" class="form-element employmentType col-md-2"><!----><b-display-field-value ngcontent-ng-c1690256598="" nghost-ng-c4075198091="" data-mode="display-value"><b-form-element-label ngcontent-ng-c4075198091="" class="bfe-label flx flx-wrap clr-grey-600 mrg-b-8" nghost-ng-c1433335551=""><label ngcontent-ng-c1433335551="" nghost-ng-c1435733164="" for="display-value-employmenttype" id="label-display-value-employmenttype"><!----><!----><div ngcontent-ng-c1435733164="" class="btt initialized" data-max-lines="1"><span ngcontent-ng-c1435733164="">Employment type</span><!----></div></label><!----><!----><!----><!----></b-form-element-label><!----><div ngcontent-ng-c4075198091="" class="flx align-center hyphenate" id="display-value-employmenttype"><!----><p ngcontent-ng-c4075198091="" class="mrg-0 text pre-wrap axiom1-0 axiom-scraped-1">Permanent</p><!----><!----><!----></div><!----><!----><!----><!----><!----><!----><!----><!----><!----><!----></b-display-field-value><!----><!----><!----><!----></div><!----></div></b-form-generator-readonly></div><!----><div ngcontent-ng-c981065802="" class="fxl flx-col gap-16 mrg-t-16"><div ngcontent-ng-c981065802="" data-testid="description-overview-section"><div ngcontent-ng-c981065802="" role="heading" aria-level="5" class="pad-b-8 b-heading"> A bit about us. </div><div ngcontent-ng-c981065802="" class="section-content-container"><p dir="ltr"><span>Grind is a coffee company that lives in London. Since opening Shoreditch Grind in 2011, we've expanded across London with cafés, coffee trucks and a state-of-the-art coffee roastery.</span></p><p dir="ltr"><span>Our cafes and coffee shops are the beating heart of Grind, they are where it all began. We're a bustling hub in the heart of London's most iconic places, known for serving our specialty coffee and renowned bottomless brunches.</span></p><br><p dir="ltr"><span>We think coffee can be a force for good. Whether it's through creating the UK's first compostable coffee pods, our plastic-free packaging or carbon-free shipping - we're on a mission to be the world's most sustainable coffee company.</span></p><p dir="ltr"><span>In 2023, we created our charity, the Better Coffee Foundation, to undo the damage done by the global coffee industry - in our first year, we recovered 43 million pods' worth of ocean-bound plastic.</span></p></div><!----></div><div ngcontent-ng-c981065802="" data-testid="requirements-overview-section"><div ngcontent-ng-c981065802="" role="heading" aria-level="5" class="pad-b-8 b-heading"> A bit about the role. </div><div ngcontent-ng-c981065802="" class="section-content-container"><p dir="ltr"><span>We’re looking for the next generation of Assistant General Managers (AGMs) here at Grind. As AGM of course we expect the usual stuff on a day-to-day basis, running your site in style and supporting your General Manager to meet site targets and team goals.</span></p><p dir="ltr"><span>You will be competent in leading the Front of House team, driving service and sales, and be the constant face of energy on site at all times! The atmosphere in Grind is fast-paced and vibrant, with strong emphasis on delivering the best service. Therefore, you will need to have previous experience in hospitality management, strong experience in leading &amp; developing a team, and a hands on approach/attitude.</span></p></div><!----></div><div ngcontent-ng-c981065802="" data-testid="responsibilities-overview-section"><div ngcontent-ng-c981065802="" role="heading" aria-level="5" class="pad-b-8 b-heading"> Role responsibilities. </div><div ngcontent-ng-c981065802="" class="section-content-container"><ul><li dir="ltr" aria-level="1"><p dir="ltr" role="presentation"><span>Successfully run a high volume &amp; fast-paced coffee-bar in line with company standards</span></p></li><li dir="ltr" aria-level="1"><p dir="ltr" role="presentation"><span>Open and close down site confidently and competently when required</span></p></li><li dir="ltr" aria-level="1"><p dir="ltr" role="presentation"><span>Possess a full understanding of Steps of Service in line with company standards</span></p></li><li dir="ltr" aria-level="1"><p dir="ltr" role="presentation"><span>Effectively support in leading a Front of House team of employees and manage communications with the Operations Team clearly</span></p></li><li dir="ltr" aria-level="1"><p dir="ltr" role="presentation"><span>Create daily brief sheets for all Front of House sections of the site</span></p></li><li dir="ltr" aria-level="1"><p dir="ltr" role="presentation"><span>Generate and complete weekly rotas to support payroll by submission deadline in the absence of the General Manager</span></p></li><li dir="ltr" aria-level="1"><p dir="ltr" role="presentation"><span>To help the General Manager ensure that all staff receive regular training, according to Grind’s procedures, relevant to their job description, that training is documented, and kept on file</span></p></li><li dir="ltr" aria-level="1"><p dir="ltr" role="presentation"><span>To motivate all staff and project a positive attitude at all times&nbsp;</span></p></li><li dir="ltr" aria-level="1"><p dir="ltr" role="presentation"><span>Promote and enhance Front of House team engagement and happiness at work</span></p></li><li dir="ltr" aria-level="1"><p dir="ltr" role="presentation"><span>Display a smart and professional appearance, representing the company in a positive manner&nbsp;</span></p></li><li dir="ltr" aria-level="1"><p dir="ltr" role="presentation"><span>To undertake regular team meetings and participate in necessary Management meetings</span></p></li></ul><p dir="ltr" role="presentation"><span><br></span></p><p dir="ltr"><span><strong>You’ll have.</strong></span></p><ul><li dir="ltr" aria-level="1"><p dir="ltr" role="presentation"><span>Excellent communication skills to enable effective dialogue with colleagues and customers</span></p></li><li dir="ltr" aria-level="1"><p dir="ltr" role="presentation"><span>Strong managerial skills and a natural ability to lead</span></p></li><li dir="ltr" aria-level="1"><p dir="ltr" role="presentation"><span>Ability to problem solve and escalate complaints accordingly</span></p></li><li dir="ltr" aria-level="1"><p dir="ltr" role="presentation"><span>Dedicated team-player, who strives for excellence and leads by example&nbsp;</span></p></li><li dir="ltr" aria-level="1"><p dir="ltr" role="presentation"><span>Strong time-management and prioritisation skills</span></p></li></ul></div><!----></div><div ngcontent-ng-c981065802="" data-testid="benefits-overview-section"><div ngcontent-ng-c981065802="" role="heading" aria-level="5" class="pad-b-8 b-heading"> Diversity and Inclusion. </div><div ngcontent-ng-c981065802="" class="section-content-container"><p dir="ltr"><span>Grind is an equal opportunity employer and we value diversity at our company. We do not discriminate on the basis of race, colour, national origin, religion, gender, gender identity or expression, sexual orientation, marital status, age, veteran status, or disability status.</span></p><p dir="ltr"><span>If there are any adjustments you need to help you bring your best self to an interview with us please let us know.</span></p><p dir="ltr"><br></p><p dir="ltr"><span><strong>Benefits and Perks.</strong></span></p><ul><li dir="ltr" aria-level="1"><p dir="ltr" role="presentation"><span data-sheets-root="1">NEST Pension: We offer a pension scheme to help you plan for your future.</span></p></li><li dir="ltr" aria-level="1"><p dir="ltr" role="presentation"><span data-sheets-root="1">Stream: Take control of your finances with on-demand access to your earned wages, financial coaching, and more.</span></p></li><li dir="ltr" aria-level="1"><p dir="ltr" role="presentation"><span data-sheets-root="1">Financial support: access to interest-free, short-term loans when you need them most</span></p></li><li dir="ltr" aria-level="1"><p dir="ltr" role="presentation"><span data-sheets-root="1">Referral Bonus: Earn up to £300 in tiered bonuses for referring great talent to our team</span></p></li><li dir="ltr" aria-level="1"><p dir="ltr" role="presentation"><span data-sheets-root="1">Discounts online: Up to 40% off our retail line online.</span></p></li><li dir="ltr" aria-level="1"><p dir="ltr" role="presentation"><span data-sheets-root="1">SpectrumLife: Access our confidential Employee Assistance Program (EAP) for personal and professional support.</span></p></li><li dir="ltr" aria-level="1"><p dir="ltr" role="presentation"><span data-sheets-root="1">Crew Card: Enjoy 50% off all food and drinks, plus two free coffees a day at Grind locations.</span></p></li><li dir="ltr" aria-level="1"><p dir="ltr" role="presentation"><span data-sheets-root="1">Friends &amp; Family Discount: Share the love with discounts for your friends and family on our website and at our sites.</span></p></li><li dir="ltr" aria-level="1"><p dir="ltr" role="presentation"><span data-sheets-root="1">Meals on Duty: Enjoy one staff meal on shifts over 4 hours, and two staff meals on shifts over 12 hours</span></p></li><li dir="ltr" aria-level="1"><p dir="ltr" role="presentation"><span data-sheets-root="1">Social Events: Join us for team social events to connect and have fun.</span></p></li><li dir="ltr" aria-level="1"><p dir="ltr" role="presentation"><span data-sheets-root="1">Enhanced Maternity and Paternity: Enjoy enhanced maternity and paternity benefits once eligible.</span></p></li><li dir="ltr" aria-level="1"><p dir="ltr" role="presentation"><span data-sheets-root="1">Wellbeing Allowance: Up to £75 annually to spend on your wellbeing.&nbsp;</span></p></li><li dir="ltr" aria-level="1"><p dir="ltr" role="presentation"><span data-sheets-root="1">Birthday Treat: £20 birthday gift</span></p></li></ul><p dir="ltr"><br></p><p dir="ltr"><span>Grind run a tronc scheme, which is managed by an independent tronc master. Tronc payments are variable and not guaranteed, this number is likely to fluctuate depending on site performance and individual eligibility.</span></p></div><!----></div><!----><div ngcontent-ng-c981065802="" data-testid="pay-transparency-salary-block" class="pay-transparency-salary-block"><div ngcontent-ng-c981065802="" role="heading" aria-level="5" class="pad-b-8 b-heading"> Salary range </div><ul ngcontent-ng-c981065802="" class="pay-transparency-salary-list mrg-0 pad-l-20"><li _ngcontent-ng-c981065802="" data-testid="pay-transparency-salary-range">32,500 – 50,000 GBP Annual</li><!----><!----></ul></div><!----></div><!---->