<span xml:lang="en-GB" lang="en-GB" data-careersite-propertyid="description" class="rtltextaligneligible"><span class="jobdescription"><div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:16.0px;word-wrap:break-word"><h2 style="font-size:1.0em;margin:0.0px"></h2></div><div><h1><b>Need more flexibility and balance in your career?</b></h1><h1><b>Add a little EE!</b></h1><p><span style="font-size:16.0px">Exciting things are happening in Sheffield, Later this year, we’re opening a shiny new store to give customers an out of this world digital experience, and showcase how our products connect for good.</span></p><p>&nbsp;</p><p><span style="font-size:16.0px">We’re looking for an exceptional Retail Guides to shape and grow a brilliant team.&nbsp; You’ll build trust in our brilliant brand to bring to life a personal, simple and brilliant customer experience in every conversation.</span></p><p>&nbsp;</p><p><span style="font-size:16.0px">We’re looking for people who love helping customers. You don’t need any specific experience or knowledge. Our brilliant training will give you everything you need to know.&nbsp;</span></p><p>&nbsp;</p><p>&nbsp;</p><p><span style="font-size:16.0px">What you’ll do:</span></p><p>&nbsp;</p><ul><li><span style="font-size:16.0px">Find every opportunity to boost your store’s success with sensational customer service</span></li><li><span style="font-size:16.0px">Create an environment in which customers feel welcome and comfortable</span></li><li><span style="font-size:16.0px">Engage customers in genuine, enjoyable conversations to understand their needs</span></li><li><span style="font-size:16.0px">Help people choose the right products and show them how to make their digital life better</span></li><li><span style="font-size:16.0px">Keep up to date with all our products, services and promotions, and those of competitors</span></li><li><span style="font-size:16.0px">Take pride in the appearance of the store, keeping it clean and tidy at all times</span></li></ul><p>&nbsp;</p><p><span style="font-size:16.0px">On top of all that, we’ve got a great team culture, meaningful support, and tailored training to help you build a lasting career. What are you waiting for?</span></p><h2>&nbsp;</h2></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:16.0px;word-wrap:break-word"><h2 style="font-size:1.0em;margin:0.0px"></h2></div><div><p><span style="font-size:16.0px"><b>What’s</b><b>&nbsp;in it for you?</b></span></p><ul><li><span style="font-size:16.0px">A great hourly rate of £12.34 p/h plus 20% on target commission.</span></li><li><span style="font-size:16.0px">Online GP – Giving you access to a GP via telephone or video 24/7 for both you and your immediate family, fully funded by us</span></li><li><span style="font-size:16.0px">Market leading paid carer’s leave, up to 2 weeks off for carers to give that bit of extra support to our colleagues who are caring for family or friends who are disabled, ill or elderly</span></li><li><span style="font-size:16.0px">Family Leave - Equalised maternity, paternity, and adoption leave and it gives all parents 18 weeks full pay and 8 weeks half pay in the first year however they choose to grow their family</span></li></ul><h2>&nbsp;</h2><ul><li><span style="font-size:16.0px">Huge discounts of EE &amp; BT products including your Mobile and Broadband – saving you hundreds of pounds every year</span></li><li><span style="font-size:16.0px">Support in carving your own career path. We are passionate about developing our people and we’ll support you in achieving the career you want</span></li><li><span style="font-size:16.0px">Season Ticket Travel Loan – Giving you the funds to pay for your travel to and from work up front, making a difference where it counts</span></li><li><span style="font-size:16.0px">Volunteering days, so you can give back to your local community</span></li><li><span style="font-size:16.0px">Optional Private Healthcare and Dental, to protect you and your family</span></li></ul><p>&nbsp;</p></div></div></div></span></span>