Holland Barrett

Product Technical Manager (34345)

Job description

<div class="earcuposdescription"><div class="earcuposdescriptionnote"><p style="margin: 0in; font-family: Calibri; font-size: 10.0pt;"><span style="font-family: 'open sans', sans-serif; font-size: 11pt;"><span lang="en-GB">Join our team and be part of a company that truly lives its values. With our expertise and commitment to innovation, we aim to build trust and make health and wellness accessible to all. By fostering inclusivity and care, we work collaboratively to improve the well-being of our colleagues, customers, and communities.</span></span></p><p style="margin: 0in; font-family: Calibri; font-size: 10.0pt;">&nbsp;</p><p style="margin: 0in; font-family: Calibri; font-size: 10.0pt;"><span style="font-size: 11pt;">We're on an exciting journey to bring innovative wellness products to millions of customers worldwide — and our commitment to quality is non-negotiable. As a Product Technical Manager within VHMS and beauty, you'll play a pivotal role in maintaining the safety, compliance, and technical integrity of our products, partnering closely with suppliers and internal teams to deliver products that meet the highest standards.</span></p></div></div><div class="earcuposdescription"><div class="earcuposdescriptiontitle">The Role:</div><div class="earcuposdescriptionnote"><p><span style="font-family: 'open sans', sans-serif; font-size: 11pt;"><strong>The Purpose of the Role:</strong> &nbsp;&nbsp;</span></p><p><span style="font-family: 'open sans', sans-serif; font-size: 11pt;"><strong>Key Responsibilities:</strong></span></p><ul><li style="font-size: 11pt;" data-start="711" data-end="811"><span style="font-size: 11pt;">Lead supplier quality reviews, KPI analysis, and Corrective and Preventive Action (CAPA) tracking.</span></li><li style="font-size: 11pt;" data-start="814" data-end="916"><span style="font-size: 11pt;">Maintain accurate documentation across SAQs, third-party approvals, specifications, and PLM systems.</span></li><li style="font-size: 11pt;" data-start="919" data-end="1029"><span style="font-size: 11pt;">Conduct supplier visits and quality panels, issuing CAPAs where product or process expectations are not met.</span></li><li style="font-size: 11pt;" data-start="1032" data-end="1129"><span style="font-size: 11pt;">Collaborate with NPD and Commercial teams to support launches and ongoing product improvements.</span></li><li style="font-size: 11pt;" data-start="1132" data-end="1229"><span style="font-size: 11pt;">Manage technical product files, including safety reports, claims, and regulatory documentation.</span></li><li style="font-size: 11pt;" data-start="1232" data-end="1331"><span style="font-size: 11pt;">Ensure all products meet industry regulations, internal standards, and registration requirements.</span></li><li style="font-size: 11pt;" data-start="1334" data-end="1443"><span style="font-size: 11pt;">Proactively monitor customer complaints, online reviews, and depot rejections to drive product improvement.</span></li><li style="font-size: 11pt;" data-start="1446" data-end="1541"><span style="font-size: 11pt;">Coordinate branded supplier onboarding and compliance reviews in line with commercial strategy.</span></li></ul><p><span style="font-size: 11pt;"><strong style="font-family: 'open sans', sans-serif;">Location:&nbsp;</strong>This role is based in Nuneaton on a hybrid basis, with 1 day a week in the office and 1 day week travelling either to Suppliers or in our London Hub.&nbsp; This role can also be based in London, would be required to be present in Nuneaton/Burton/travelling to suppliers once a week.</span></p></div></div><div class="earcuposdescription"><div class="earcuposdescriptiontitle">The Person:</div><div class="earcuposdescriptionnote"><p><span style="font-family: 'open sans', sans-serif; font-size: 11pt;"><strong>Key Requirements:</strong></span></p><ul><li style="font-size: 11pt;" data-start="1710" data-end="1788"><span style="font-size: 11pt;">Degree in a science-related discipline is essential</span></li><li style="font-size: 11pt;" data-start="1791" data-end="1893"><span style="font-size: 11pt;">Experience in supplier quality assurance within VHMS, health or beauty</span></li><li style="font-size: 11pt;" data-start="1896" data-end="1978"><span style="font-size: 11pt;">Solid understanding of product compliance, quality systems, and testing regimes</span></li><li style="font-size: 11pt;" data-start="1896" data-end="1978"><span style="font-size: 11pt;">Strong analytical skills and a methodical, detail-driven approach to continuous improvement.</span></li><li style="font-size: 11pt;" data-start="2078" data-end="2152"><span style="font-size: 11pt;">Skilled in cross-functional collaboration and stakeholder communication.</span></li><li style="font-size: 11pt;" data-start="2155" data-end="2248"><span style="font-size: 11pt;">Confident managing multiple projects and balancing technical depth with commercial awareness.</span></li></ul></div></div><div class="earcuposdescription"><div class="earcuposdescriptiontitle">What we offer:</div><div class="earcuposdescriptionnote"><p><span style="font-family: 'open sans', sans-serif; font-size: 11pt;"><strong>Our Benefits</strong>&nbsp;for this role include, but not limited to:</span></p><ul><li style="font-size: 11pt;"><span style="font-family: 'open sans', sans-serif; font-size: 11pt;">H&amp;B Employee Discount - 25%</span></li><li style="font-size: 11pt;"><span style="font-family: 'open sans', sans-serif; font-size: 11pt;">Bonus</span></li><li style="font-size: 11pt;"><span style="font-family: 'open sans', sans-serif; font-size: 11pt;">Pension company&nbsp;contribution</span></li><li style="font-size: 11pt;"><span style="font-family: 'open sans', sans-serif; font-size: 11pt;">33 Days Holiday per year (Inclusive of bank holidays)</span></li><li style="font-size: 11pt;"><span style="font-family: 'open sans', sans-serif; font-size: 11pt;">Private Medical Care</span></li><li style="font-size: 11pt;"><span style="font-family: 'open sans', sans-serif; font-size: 11pt;">Exclusive&nbsp;benefits, free advice and savings from a range of retailers and providers</span></li><li style="font-size: 11pt;"><span style="font-family: 'open sans', sans-serif; font-size: 11pt;">Electric Car Scheme</span></li></ul><p><span style="font-size: 11pt;"><em><span class="ui-provider a b c d e f g h i j k l m n o p q r s t u v w x y z ab ac ae af ag ah ai aj ak" dir="ltr">We're passionate about helping every colleague thrive across all dimensions of wellbeing, and we're committed to having a diverse and inclusive workplace. In line with our EPIC values (Expertise, Pioneering, Inclusive, Caring), we embrace and actively celebrate all our colleagues' unique and varying experiences, backgrounds, identities and cultures - I am me, we are H&amp;B.&nbsp;</span><br></em></span></p></div></div><div class="earcuposdescription"><div class="earcu_posdescriptionnote"><p><span style="font-family: 'open sans', sans-serif; font-size: 11pt;"><span class="ui-provider a b c d e f g h i j k l m n o p q r s t u v w x y z ab ac ae af ag ah ai aj ak" dir="ltr"><em>Holland &amp; Barrett </em><em>does not accept unsolicited resumes from search firms/recruiters. Please do not forward resumes to our job alias, employees, or any other company location. Holland &amp; Barrett is not and will not be responsible for any fees if a candidate submitted by a search firm/recruiter unless otherwise agreed with respect to specific open position(s).&nbsp;</em></span></span></p><p><em>&nbsp;#LI-Hybrid&nbsp; #LI-JK2</em></p></div></div>

Holland Barrett

Product Technical Manager (34345)

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