<h2>About the role</h2><p>We are looking for a Temporary National Account Support Co-Ordinator to support our team, we expect the role to last 3 months, the candidate will have a real can-do attitude who are passionate about delivering excellent customer service and willing to go the extra mile for our customers.</p><h2>Main Responsibilities</h2><p>Role and Responsibilities:&nbsp;</p><ul><li>Ensure specified customer reports are compiled and circulated as agreed.</li><li>Support the NAMs in the management of menu changes, promotions, route changes and system changes.</li><li>Liaise as required with all internal departments.</li><li>Liaise as required with the client, including franchisees, distributors and restaurant managers where relevant.</li><li>Provide support to the NAMs in their day to day dealings with clients.</li><li>Cover for the other support roles during absence including export</li><li>Manage the audit trail of critical documents such as product sheets.</li><li>Ensure adequate phone coverage in the absence of team members</li><li>Manage new restaurant openings.</li><li>Manage allocations.</li><li>Manage relevant, escalated customer service issues.</li><li>Analysis of key customer performance factors.&nbsp;</li></ul><h2>You will need</h2><ul><li>&nbsp;Are you enthusiastic, committed &amp; driven to achieve effective results and reach all targets?</li><li>Do you have an excellent polite and professional telephone manner, excellent communication, and IT skills (Excel/Outlook)?</li><li>Are you able to work well under pressure, take pride in your work with a high standard of accuracy?</li><li>Do you have an organised and structured approach to your workload and look at ways in which you can work more efficiently?</li></ul><p>If you have answered yes to all the above and want to be part of the BEST team, then we may have the perfect role for you.</p><p>The main purpose of this role is to support the reporting and interaction between the other Business Development Support Coordinators and National Account Managers / Clients.</p><h2>What's in it for you</h2><p><strong>The additional Benefits of being part of the BEST team!</strong></p><ul><li>10% Tesco discount, which increases to 15% for 4 days every 4 weeks (all discounts apply to home delivery)</li><li>20% discount on F&amp;F Clothing</li><li>10% discount at&nbsp;Tesco Café</li><li>10% Booker discount</li><li>Pizza Hut Restaurants:&nbsp;25% discount after 3pm, excludes buffet and deals</li><li>25% discount at selected Burger King restaurants</li><li>Contributory Pension.</li><li>1 year life assurance for all colleagues; or 3 years if you join the pension scheme</li><li>Health and Wellbeing support and resources including our 24/7, confidential Employee Assistance Programme and Virtual GP for you and your family &amp; the opportunity to join a healthcare cash plan.</li><li>An exclusive deals and discounts website saving you money on everyday purchases including cinema vouchers &amp; a cycle to work scheme</li><li>A great holiday package – 29 days pro rata</li></ul><p class="flex justify-end my-8"><a class="btn flex items-center bg-orange w-full md:w-1/2 md:p-5 text-left text-xl" href="https://applybookercareers.com/members/?j=25812" target="_blank">Apply now <span class="text-4xl font-light grow text-right">&gt;</span></a></p>