Job description
<div class="earcuposdescription"><div class="earcuposdescriptionnote"><p style="margin: 0in; font-family: Calibri; font-size: 10.0pt;"><span style="font-size: 11pt;"><strong>H&B&Me</strong> is driving positive behavioural change through our tech-enabled platform. Our expert digital coach makes healthy living accessible for everyone, with science-backed wellness solutions, proven to enhance personal wellbeing and quality of life. Leveraging the Holland & Barrett brand, we bridge the gap between wellness and proactive health, delivering positive behavioural change for our customers. We're on a mission to help our members make meaningful, lasting changes to their health and wellness. </span></p></div></div><div class="earcuposdescription"><div class="earcuposdescriptiontitle">The Role</div><div class="earcuposdescriptionnote"><p style="margin: 0in; font-family: Calibri; font-size: 10.0pt;"><span style="font-size: 11pt;">As we grow, we're looking for a <strong data-start="548" data-end="593">Content Management System (CMS) Executive</strong> on a <strong>12 month Fixed Term Contract </strong>to help us manage and deliver high-quality content that truly makes an impact. In this role, you'll coordinate the delivery of behaviour change content, support B2B partnerships, and maintain the quality and accuracy of our platform. You'll work with a passionate team and contribute to a fast-evolving health tech product designed to improve lives.</span></p><h3 data-start="954" data-end="979"><span style="font-size: 11pt; color: rgb(0, 0, 0);">Key Responsibilities:</span></h3><ul data-start="980" data-end="1600"><li style="font-size: 11pt;" data-start="980" data-end="1055"><p data-start="982" data-end="1055"><span style="font-size: 11pt;">Upload and maintain wellness content using our CMS and Chrome extension</span></p></li><li style="font-size: 11pt;" data-start="1056" data-end="1133"><p data-start="1058" data-end="1133"><span style="font-size: 11pt;">Coordinate regular and ad-hoc content updates with the wider content team</span></p></li><li style="font-size: 11pt;" data-start="1134" data-end="1194"><p data-start="1136" data-end="1194"><span style="font-size: 11pt;">Support B2B segment delivery and bespoke client projects</span></p></li><li style="font-size: 11pt;" data-start="1195" data-end="1254"><p data-start="1197" data-end="1254"><span style="font-size: 11pt;">Conduct audits and QA checks to ensure content accuracy</span></p></li><li style="font-size: 11pt;" data-start="1255" data-end="1335"><p data-start="1257" data-end="1335"><span style="font-size: 11pt;">Identify and fix content issues across our live and development environments</span></p></li><li style="font-size: 11pt;" data-start="1336" data-end="1400"><p data-start="1338" data-end="1400"><span style="font-size: 11pt;">Create and update internal guides and CMS training materials</span></p></li><li style="font-size: 11pt;" data-start="1401" data-end="1467"><p data-start="1403" data-end="1467"><span style="font-size: 11pt;">Liaise with the CMS provider to support continuous improvement</span></p></li></ul><p> </p><p data-start="1403" data-end="1467"><span style="font-size: 11pt;"><strong>Location: </strong>This is a hybrid role based in <strong>London (W1)</strong>, with at least two days per week in the office. </span></p></div></div><div class="earcuposdescription"><div class="earcuposdescriptiontitle">The Person</div><div class="earcuposdescriptionnote"><ul><li style="font-size: 11pt;"><span style="font-size: 11pt;">Previous experience in CMS or content support roles (ideally in health tech or digital)</span></li><li style="font-size: 11pt;"><span style="font-size: 11pt;">Tech savvy with experience collaborating with technical teams and using/ prompting AI tools (like ChatGPT)</span></li><li style="font-size: 11pt;"><span style="font-size: 11pt;">Familiarity with CMS platforms, Jira, Confluence, and QA/testing tools</span></li><li style="font-size: 11pt;"><span style="font-size: 11pt;">A technical mindset with a proactive, problem-solving approach</span></li><li style="font-size: 11pt;"><span style="font-size: 11pt;">Strong attention to detail and excellent organisational skills</span></li><li style="font-size: 11pt;"><span style="font-size: 11pt;">Confident communicator with great documentation and writing skills</span></li></ul><p data-start="2084" data-end="2154"><span style="font-size: 11pt;">Join us and play a key role in shaping the future of digital wellness.</span></p></div></div><div class="earcuposdescription"><div class="earcuposdescriptiontitle">What we offer</div><div class="earcuposdescriptionnote"><p><span style="font-size: 11pt;"><strong>Wellbeing & Lifestyle Benefits</strong> </span></p><ul><li style="font-size: 11pt;"><span style="font-size: 11pt;">Health Cash Plan </span></li><li style="font-size: 11pt;"><span style="font-size: 11pt;">Life Assurance </span></li><li style="font-size: 11pt;"><span style="font-size: 11pt;">Virtual GP </span></li><li style="font-size: 11pt;"><span style="font-size: 11pt;">FREE at-home blood test kit </span></li><li style="font-size: 11pt;"><span style="font-size: 11pt;">Holiday Purchase option </span></li><li style="font-size: 11pt;"><span style="font-size: 11pt;">Pension Contribution </span></li><li style="font-size: 11pt;"><span style="font-size: 11pt;">Access to ‘Wellhub' with gyms, studios and wellbeing apps </span></li></ul><p><span style="font-size: 11pt;"><strong>Discounts & Savings</strong> </span></p><ul><li style="font-size: 11pt;"><span style="font-size: 11pt;">25% Colleague Discount with FREE Next Day Delivery </span></li><li style="font-size: 11pt;"><span style="font-size: 11pt;">Exclusive Discounts from a wide range of partners </span></li><li style="font-size: 11pt;"><span style="font-size: 11pt;">£/€50 Annual Product Allowance to spend in store </span></li></ul><p><span style="font-size: 11pt;"><strong>Learning & Development</strong> </span></p><ul><li style="font-size: 11pt;"><span style="font-size: 11pt;">Access to a variety of learning opportunities, including Level 2-5 Apprenticeships, Workshops and our Digital Learning Library </span></li><li style="font-size: 11pt;"><span style="font-size: 11pt;">AND MORE! </span></li></ul><p style="font-size: 11pt;"><span style="font-size: 11pt;"><strong>Please note:</strong> As part of our commitment to protecting our customers and colleagues, all roles at H&B&Me require a Basic DBS (criminal record) check. This helps us maintain a safe, trustworthy environment for everyone we support.</span></p><p><span style="font-size: 11pt;"><em><span class="ui-provider a b c d e f g h i j k l m n o p q r s t u v w x y z ab ac ae af ag ah ai aj ak" dir="ltr">We're passionate about helping every colleague thrive across all dimensions of wellbeing, and we're committed to having a diverse and inclusive workplace. In line with our EPIC values (Expertise, Pioneering, Inclusive, Caring), we embrace and actively celebrate all our colleagues' unique and varying experiences, backgrounds, identities and cultures - I am me, we are H&B. </span><br></em></span></p></div></div><div class="earcuposdescription"><div class="earcu_posdescriptionnote"><p><span style="font-family: 'open sans', sans-serif; font-size: 11pt;"><span class="ui-provider a b c d e f g h i j k l m n o p q r s t u v w x y z ab ac ae af ag ah ai aj ak" dir="ltr"><em>Holland & Barrett </em><em>does not accept unsolicited resumes from search firms/recruiters. Please do not forward resumes to our job alias, employees, or any other company location. Holland & Barrett is not and will not be responsible for any fees if a candidate submitted by a search firm/recruiter unless otherwise agreed with respect to specific open position(s). </em></span></span></p></div></div>
