Wickes

Compliance Manager

Job description

<span id="docs-internal-guid-225b7515-7fff-d1b4-02e1-0c5d2819abe4"><p dir="ltr" style="line-height: 1.2; text-align: justify; margin-bottom: 12pt; margin-top: 12pt;"><span style="font-family: Calibri, sans-serif; font-size: 11pt; vertical-align: baseline;">We’ve created a new role for an energetic and proactive Compliance Manager to join our Legal and Sustainability team. You’ll report into, and provide essential support to the Regulatory Governance Manager in maintaining and enhancing our compliance program across all areas of Wickes. You’ll play a crucial role in engaging colleagues across the business in ethical compliance activities to foster a culture of compliance and support Wickes compliance with legal and regulatory requirements. This is an excellent opportunity for a detail-oriented individual with a passion for ethical conduct and a desire to develop their career in regulatory compliance in a supportive environment.</span></p><p dir="ltr" style="line-height: 1.2; margin-bottom: 0pt; margin-top: 0pt;"><span style="font-family: Calibri, sans-serif; font-size: 11pt; font-weight: 700; vertical-align: baseline;">What you’ll be doing:</span></p><p dir="ltr" style="line-height: 1.2; margin-bottom: 0pt; margin-top: 0pt;"><span style="font-family: Calibri, sans-serif; font-size: 11pt; font-weight: 700; vertical-align: baseline;">Operational Compliance Support</span></p><p dir="ltr" style="line-height: 1.2; margin-bottom: 0pt; margin-top: 0pt;"><span style="font-family: Calibri, sans-serif; font-size: 11pt; vertical-align: baseline;">Assist the Regulatory Governance Manager in the implementation and monitoring of compliance policies and procedures.</span></p><p dir="ltr" style="line-height: 1.2; margin-bottom: 0pt; margin-top: 0pt;"><span style="font-family: Calibri, sans-serif; font-size: 11pt; vertical-align: baseline;">Complete compliance risk assessments.</span></p><p dir="ltr" style="line-height: 1.2; margin-bottom: 0pt; margin-top: 0pt;"><span style="font-family: Calibri, sans-serif; font-size: 11pt; vertical-align: baseline;">Gather and analyse data to identify compliance trends and potential areas for improvement.</span></p><p dir="ltr" style="line-height: 1.2; margin-bottom: 0pt; margin-top: 0pt;"><span style="font-family: Calibri, sans-serif; font-size: 11pt; vertical-align: baseline;">Maintain accurate records of training, compliance-related activities, and documentation.</span></p><p dir="ltr" style="line-height: 1.2; margin-bottom: 0pt; margin-top: 0pt;"><span style="font-family: Calibri, sans-serif; font-size: 11pt; vertical-align: baseline;">Prepare reports and presentations for management on compliance performance.</span></p><p dir="ltr" style="line-height: 1.2; margin-bottom: 0pt; margin-top: 0pt;"><span style="font-family: Calibri, sans-serif; font-size: 11pt; vertical-align: baseline;">Take ownership of updating compliance iLearns, ensuring content is accurate, current, and engaging.</span></p><p dir="ltr" style="line-height: 1.2; margin-bottom: 0pt; margin-top: 0pt;"><span style="font-family: Calibri, sans-serif; font-size: 11pt; vertical-align: baseline;">Manage compliance action trackers and proactively engage cross-functionally to ensure progress is made on key compliance objectives&nbsp;</span></p><p dir="ltr" style="line-height: 1.2; margin-bottom: 0pt; margin-top: 0pt;"><span style="font-family: Calibri, sans-serif; font-size: 11pt; vertical-align: baseline;">Support in the management of the Whistleblowing service to ensure all reports are dealt with and investigated appropriately</span></p><p dir="ltr" style="line-height: 1.2; margin-bottom: 0pt; margin-top: 0pt;"><span style="font-family: Calibri, sans-serif; font-size: 11pt; font-weight: 700; vertical-align: baseline;">Engagement &amp; Communication</span></p><p dir="ltr" style="line-height: 1.2; margin-bottom: 0pt; margin-top: 0pt;"><span style="font-family: Calibri, sans-serif; font-size: 11pt; vertical-align: baseline;">Act as a point of contact for colleagues across the business regarding compliance-related enquiries.</span></p><p dir="ltr" style="line-height: 1.2; margin-bottom: 0pt; margin-top: 0pt;"><span style="font-family: Calibri, sans-serif; font-size: 11pt; vertical-align: baseline;">Work cross functionally to develop, draft&nbsp; and distribute clear and concise compliance communications and materials.</span></p><p dir="ltr" style="line-height: 1.2; margin-bottom: 0pt; margin-top: 0pt;"><span style="font-family: Calibri, sans-serif; font-size: 11pt; vertical-align: baseline;">Support the delivery of compliance training and workshops.</span></p><p dir="ltr" style="line-height: 1.2; margin-bottom: 0pt; margin-top: 0pt;"><span style="font-family: Calibri, sans-serif; font-size: 11pt; vertical-align: baseline;">Maintain internal compliance pages on The Scoop.</span></p><p dir="ltr" style="line-height: 1.2; margin-bottom: 0pt; margin-top: 0pt;"><span style="font-family: Calibri, sans-serif; font-size: 11pt; vertical-align: baseline;">Assist in the organisation of compliance related meetings.</span></p><p dir="ltr" style="line-height: 1.2; margin-bottom: 0pt; margin-top: 0pt;"><span style="font-family: Calibri, sans-serif; font-size: 11pt; font-weight: 700; vertical-align: baseline;">General Compliance</span></p><p dir="ltr" style="line-height: 1.2; margin-bottom: 0pt; margin-top: 0pt;"><span style="font-family: Calibri, sans-serif; font-size: 11pt; vertical-align: baseline;">Stay up-to-date with relevant legal and regulatory changes that impact the business.</span></p><p dir="ltr" style="line-height: 1.2; margin-bottom: 0pt; margin-top: 0pt;"><span style="font-family: Calibri, sans-serif; font-size: 11pt; vertical-align: baseline;">Contribute to the development and improvement of compliance processes, policies and procedures.</span></p><p dir="ltr" style="line-height: 1.2; margin-bottom: 0pt; margin-top: 0pt;"><span style="font-family: Calibri, sans-serif; font-size: 11pt; vertical-align: baseline;">Champion ethical conduct and promote a culture of compliance throughout the organisation.</span></p><br><p dir="ltr" style="line-height: 1.2; margin-bottom: 0pt; margin-top: 0pt;"><span style="font-family: Calibri, sans-serif; font-size: 11pt; font-weight: 700; vertical-align: baseline;">What we’re looking for:</span></p><p dir="ltr" style="line-height: 1.2; margin-bottom: 0pt; margin-top: 0pt;"><span style="font-family: Calibri, sans-serif; font-size: 11pt; vertical-align: baseline;">We’re looking for an enthusiastic candidate with a good understanding of compliance principles and ethical conduct and eager to continue their learning. You’ll have excellent communication and interpersonal skills, with the ability to effectively engage with</span><span style="font-family: Calibri, sans-serif; font-size: 11pt; vertical-align: baseline;"><span style="font-size: 0.6em; vertical-align: super;" class=" axiom0-1 axiom-scraped-0">&nbsp; </span></span><span style="font-family: Calibri, sans-serif; font-size: 11pt; vertical-align: baseline;">colleagues at all levels. You’ll have strong organisational and time management skills, with the ability to manage multiple priorities. As well as this you’ll:</span></p><p dir="ltr" style="line-height: 1.2; margin-bottom: 0pt; margin-top: 0pt;"><span style="font-family: Calibri, sans-serif; font-size: 11pt; vertical-align: baseline;">Have excellent attention to detail and accuracy.</span></p><p dir="ltr" style="line-height: 1.2; margin-bottom: 0pt; margin-top: 0pt;"><span style="font-family: Calibri, sans-serif; font-size: 11pt; vertical-align: baseline;">Be able to work independently and as part of a team.</span></p><p dir="ltr" style="line-height: 1.2; margin-bottom: 0pt; margin-top: 0pt;"><span style="font-family: Calibri, sans-serif; font-size: 11pt; vertical-align: baseline;">Show a proactive and solution-oriented approach.</span></p><p dir="ltr" style="line-height: 1.2; margin-bottom: 0pt; margin-top: 0pt;"><span style="font-family: Calibri, sans-serif; font-size: 11pt; vertical-align: baseline;">Have a passion for ethical conduct and doing the right thing.</span></p><br><p dir="ltr" style="line-height: 1.2; margin-bottom: 0pt; margin-top: 0pt;"><span style="font-family: Calibri, sans-serif; font-size: 11pt; font-weight: 700; vertical-align: baseline;">What We Offer:</span></p><p dir="ltr" style="line-height: 1.2; margin-bottom: 0pt; margin-top: 0pt;"><span style="font-family: Calibri, sans-serif; font-size: 11pt; vertical-align: baseline;">You’ll be supported with fantastic learning and development and have the opportunity to grow and develop your career with us. We also have an early careers network to support you if you’re in your first few years of your career.&nbsp;</span></p><p dir="ltr" style="line-height: 1.2; margin-bottom: 0pt; margin-top: 0pt;"><span style="font-family: Calibri, sans-serif; font-size: 11pt; vertical-align: baseline;">We’ll also equip you with a benefits package that includes:&nbsp;</span></p><ul style="margin-bottom: 0px; margin-top: 0px;"><li dir="ltr" style="font-family: Calibri, sans-serif; font-size: 11pt; list-style-type: disc; vertical-align: baseline; white-space: pre;"><p dir="ltr" style="line-height: 1.2; margin-bottom: 0pt; margin-top: 0pt;"><span style="font-size: 11pt; vertical-align: baseline;">Competitive bonus</span></p></li><li dir="ltr" style="font-family: Calibri, sans-serif; font-size: 11pt; list-style-type: disc; vertical-align: baseline; white-space: pre;"><p dir="ltr" style="line-height: 1.2; margin-bottom: 0pt; margin-top: 0pt;"><span style="font-size: 11pt; vertical-align: baseline;">Save-as-you-earn scheme</span></p></li><li dir="ltr" style="font-family: Calibri, sans-serif; font-size: 11pt; list-style-type: disc; vertical-align: baseline; white-space: pre;"><p dir="ltr" style="line-height: 1.2; margin-bottom: 0pt; margin-top: 0pt;"><span style="font-size: 11pt; vertical-align: baseline;">Private Medical and Life Assurance</span></p></li><li dir="ltr" style="font-family: Calibri, sans-serif; font-size: 11pt; list-style-type: disc; vertical-align: baseline; white-space: pre;"><p dir="ltr" style="line-height: 1.2; margin-bottom: 0pt; margin-top: 0pt;"><span style="font-size: 11pt; vertical-align: baseline;">Enhanced contributory pension scheme</span></p></li><li dir="ltr" style="font-family: Calibri, sans-serif; font-size: 11pt; list-style-type: disc; vertical-align: baseline; white-space: pre;"><p dir="ltr" style="line-height: 1.2; margin-bottom: 0pt; margin-top: 0pt;"><span style="font-size: 11pt; vertical-align: baseline;">Colleague discount&nbsp;</span></p></li><li dir="ltr" style="font-family: Calibri, sans-serif; font-size: 11pt; list-style-type: disc; vertical-align: baseline; white-space: pre;"><p dir="ltr" style="line-height: 1.2; margin-bottom: 0pt; margin-top: 0pt;"><span style="font-size: 11pt; vertical-align: baseline;">Discount platform including savings and cash back at numerous retailers, savings on gym membership, cycle to work scheme</span></p></li></ul><br><p dir="ltr" style="line-height: 1.2; margin-bottom: 0pt; margin-left: -1pt; margin-top: 0pt;"><span style="font-family: Calibri, sans-serif; font-size: 11pt; font-weight: 700; vertical-align: baseline;">Legal &amp; Sustainability team</span></p><p dir="ltr" style="line-height: 1.2; margin-bottom: 0pt; margin-left: -1pt; margin-top: 0pt;"><span style="font-family: Calibri, sans-serif; font-size: 11pt; vertical-align: baseline;">We work with people across the business and external stakeholders to ensure that the business operates responsibly every single day. We do this by being supportive and approachable, and providing pragmatic and commercially minded advice to all other teams across the business. In our department, we have the legal, insurance and sustainability teams led by Helen O’Keefe, the General Counsel and Company Secretary for Wickes. It is important to us that we have fun as a team, and we have a strong supportive culture, and catch-up regularly by having lunch together when we are in the Watford support centre, and also connect together on regular social events.&nbsp;</span></p><br><p dir="ltr" style="line-height: 1.2; margin-bottom: 0pt; margin-left: -1pt; margin-top: 0pt;"><span style="font-family: Calibri, sans-serif; font-size: 11pt; font-weight: 700; vertical-align: baseline;">What can we offer you?</span></p><p dir="ltr" style="line-height: 1.2; margin-bottom: 0pt; margin-left: -1pt; margin-top: 0pt;"><span style="font-family: Calibri, sans-serif; font-size: 11pt; color: rgb(35, 31, 32); vertical-align: baseline;">Wickes is a multi-channel retailer operating in the UK home improvement market. With 50 years in industry, Wickes now generates revenue in excess of £1.5Bn across 230 stores, delivered by around 8000 colleagues.&nbsp;</span></p><br><p dir="ltr" style="line-height: 1.2; margin-bottom: 0pt; margin-left: -1pt; margin-top: 0pt;"><span style="font-family: Calibri, sans-serif; font-size: 11pt; color: rgb(35, 31, 32); vertical-align: baseline;">Wickes listed as a public company in April 2021. In May 2024, Wickes acquired 51% of the issued share capital of Gas Fast Limited (t/a Solar Fast) to expand its presence in the home energy solutions market. The successful applicant will participate in the next stage of Wickes’ exciting journey.</span></p><br><p dir="ltr" style="line-height: 1.2; margin-bottom: 0pt; margin-left: -1pt; margin-top: 0pt;"><span style="font-family: Calibri, sans-serif; font-size: 11pt; vertical-align: baseline;">But it is the Wickes’ culture that is considered its best kept secret; it’s a collaborative, down to earth, fun and inclusive environment where people feel part of a winning team. All our colleagues come from different backgrounds but what we all have in common is a determination to succeed and a passion for being the best we can be. If that sounds like you, we’ll make you feel right at home.&nbsp;</span></p><br><p dir="ltr" style="line-height: 1.2; margin-bottom: 0pt; margin-top: 0pt;"><span style="font-family: Calibri, sans-serif; font-size: 11pt; vertical-align: baseline;">Please contact us </span><a href="https://www.wickescareers.co.uk/reasonable-adjustments"><span style="font-family: Calibri, sans-serif; font-size: 11pt; color: rgb(17, 85, 204); vertical-align: baseline;">here</span></a><span style="font-family: Calibri, sans-serif; font-size: 11pt; vertical-align: baseline;"> if you require any adjustments within the application process.&nbsp; If you require any reasonable adjustments at the interview stage you will have an opportunity to inform us when we invite you to interview. Please note, this link is only for reasonable adjustments required - general enquiries, or direct CV applications cannot be accepted via this form</span></p><div><span style="font-family: Calibri, sans-serif; font-size: 11pt; vertical-align: baseline;"><br></span></div></span>

Wickes

Compliance Manager

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